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help needed

This is a discussion on help needed within the Diagnostics & VAG-COM forums, part of the General Motoring Discussions category; ive just got my vag lead and 501 software loaded on the computor and carnt get the lead to work. ...


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Old 12-06-2008, 18:34   #1
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Default help needed vag and vista

ive just got my vag lead and 501 software loaded on the computor and carnt get the lead to work. every time i go to test the usb lead vag crashes and wont reload can you help. ime running windows vista basic and not sure what else

Last edited by 4x4mark; 15-06-2008 at 21:40.
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Old 12-06-2008, 18:50   #2
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Default Re: help needed

Where did you get the lead and software from?
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Old 12-06-2008, 22:49   #3
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Default Re: help needed

from ebay Item number: 140239417612
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Old 13-06-2008, 07:45   #4
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Default Re: help needed

Section 1.14 here:

Ross-Tech: VAG-COM: FAQ Page 1

implies that the older version may not work on Vista.

Have you tried running it in compatability mode for XP?
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Old 13-06-2008, 08:03   #5
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Default Re: help needed

409 works on Vista as I use it
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Old 13-06-2008, 08:35   #6
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Default Re: help needed

Quote:
Originally Posted by 4x4mark View Post
ive just got my vag lead and 501 software loaded on the computor and carnt get the lead to work. every time i go to test the usb lead vag crashes and wont reload can you help. ime running windows vista basic and not sure what else
version 4.09 is the latest version of software you can use with your lead in Demo mode.
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Old 13-06-2008, 15:53   #7
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Default Re: help needed

the software works its just when i go to pair the cable up in the options mode and then select com port when i click on usb and test vag crashes its version 409.1 not 501 sorry
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Old 15-06-2008, 21:40   #8
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can anyone shead any light for me please
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Old 15-06-2008, 21:45   #9
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Default Re: help needed

Support is very limited for the eBay cables I'm afraid. It's not something that I have experienced myself.
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Old 15-06-2008, 21:47   #10
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i think it has some think to do with the settings on my computor but not sure what i think its the serial ports but dont know where to look
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Old 16-06-2008, 09:23   #11
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Default Re: help needed

Try this
http://www.alpha-bid.com/media/Produ...structions.pdf
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Old 16-06-2008, 18:29   #12
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have a look later as ime not on my computer thanks
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Old 16-06-2008, 22:09   #13
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mr mluton has helpted me once again big thank you to him
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