10k Service price?

AvRS · 11-10-2005, 11:13

Hi,

I've just had my first service done at Pilling in MK and got a phone call saying it'll be ready soon and how would I like to pay. I asked how much it was expecting the first service to be a lube service I wasn't expecting that much, I get told £195 and some change. I asked why they never just carried out the standard first service and she said that coz it's being done before the end of the year and I've done alot of miles (10901) they've done the full service. I thought the lube service was first then the inspection service. I feel ripped off, labour: £111, oil: £47 and then the filters and so on. Apparently you only get a lube service if you've done 7000 miles or less in the year which is a quote from the lady on the phone, I don't believe that for a second going by what I've read from most people on here.

Anyway thanks for listening to my ranting and any comments appreciated.

Cheers

Dr Zoidberg · 11-10-2005, 11:17

That's the opposite way round.

If you are doing 20k in a year then you should have a lube service (90 ish quid) at 10k and 6 months and then a full inspection service (200 ish quid) at 20k and 12 months.

WRCSixtyThree · 11-10-2005, 11:18

Quote:

Originally Posted by AvRS

Hi,

I've just had my first service done at Pilling in MK and got a phone call saying it'll be ready soon and how would I like to pay. I asked how much it was expecting the first service to be a lube service I wasn't expecting that much, I get told £195 and some change. I asked why they never just carried out the standard first service and she said that coz it's being done before the end of the year and I've done alot of miles (10901) they've done the full service. I thought the lube service was first then the inspection service. I feel ripped off, labour: £111, oil: £47 and then the filters and so on. Apparently you only get a lube service if you've done 7000 miles or less in the year which is a quote from the lady on the phone, I don't believe that for a second going by what I've read from most people on here.

Anyway thanks for listening to my ranting and any comments appreciated.

Cheers

That does sound a bit weird, but I'm not a Furby owner so i couldn't comment. I'd suggest you get on to Skoda CS and ask them for their comments. Email them from the Skoda website, that way you can get their response in writing to give to the stealers.

AvRS · 11-10-2005, 11:25

Cheers guys and sorry I know this topic is done to the death all the time I just feel violated to part with just under £200. I've currently had the car 9 months if that helps and have been doing about 1200 miles a month so about 14k a year.

Cheers again

MikeF · 11-10-2005, 11:50

In all honesty, because you have had the car nine months there is no point in having the 10k lube service because in three months youll have to have the yearly inspection, better off having your yearly every 10k if thats what you do in nine months, that way you save by not having the 10k at nine months and the annual at 12 months

I hope that makes sense.

I on the other hand do about 9k miles every six months so i'm going to book mine in for the 10k lube at 9k and have the annual at 18k and so on

WW_VRS · 11-10-2005, 11:56

I got charged a very similar amount for a 10k service - and I was specifically told it was NOT the annual service..

JBS Auto Design · 11-10-2005, 12:11

I would have the annual service done at the same time as the 10k service.
If you are about 2 months off.
Then the next service will be done a full year after or 10,000 miles.
You would NOT have to take it in for another service then in 2 months time.
For the first anual service which would include the 10k service we would be looking at £105.00 all in.
This would NOT be for the variable service though , but for those set to 10k or 1 year.
So yes I would feel ripped off too.
Sarah

Dr Zoidberg · 11-10-2005, 12:18

Quote:

Originally Posted by AvRS

Cheers guys and sorry I know this topic is done to the death all the time I just feel violated to part with just under £200. I've currently had the car 9 months if that helps and have been doing about 1200 miles a month so about 14k a year.

Cheers again

As a few other people have said , you need an inspection service doing every 12 months at the maximum. You can only "get away with" having just the lubrication service doing if it is going to visit the garage twice a year , i.e. 20k miles in a year.

The garage *have* done what your car needed as you would have had to have brought it back in another three months for the inspection service had they just done the cheap one , but the woman you spoke to on the phone gave you a incorrect explanation of why it was needed.

Hope this is clearer.

class37 · 11-10-2005, 13:10

My car is up too 21k and the service cost up to date are as follows

10k - oil filler change, £90+vat

20k - oil filter change, F/brake pads, Window washing fluid(yes they charged me for window wash

), £250 + Vat.

Next week i changed the Calipers, discs and pads . for 312mm.

Found to my horror the bolt which hold the cylider to the carrier were slack !!! oops BAD SERVICE MAN !!! fixed now

mcbunny · 11-10-2005, 13:16

mine erm 10k was done when i picked it up at 1 year old sept 2004

20k was £180 done at 18 months
now at at 27k 25 months so next service is in april or at 30k might be able to eek it out that much now

Springveldt · 11-10-2005, 13:23

I had my 10k service in July when the car was 10 months old. Got the inspection done and it cost £173.

AvRS · 11-10-2005, 13:47

It does make sense why it has been done, but I should've really phoned around other dealers to see if it would've been cheaper. I made a phone call to customer services to find out what's included in the inspection and it made me feel a bit better as there's quite a bit of work carried out (more than I thought anyway), she gave me the exact description but said pricing can't be controlled so it varies on the dealer carrying out the work and offered to find somewhere cheaper, but it was obviously too late. Nice to know they care.

Thanks for everyone's help, this forum is a godsend for people like me, even just for reassurance.

Cheers

johnjohnhealy · 11-10-2005, 14:06

You guys must realise that if you do over 10,000mls a year you do NOT need annual servicing aswell.

The annual service is only for low mileage drivers. i.e. LESS than 10,000mls a year.

If you do over 10,000mls a year and your paying for an additional annual service or paying for the unnecessary full service at every service rather than the alternating oil service you are being ripped off by your dealer and they are taking advantage of your fears/naievety!

This is the case for PD diesels anyway, dont know about petrols but would imagine it's the same.

Dr Zoidberg · 11-10-2005, 14:19

Quote:

Originally Posted by AvRS

It does make sense why it has been done, but I should've really phoned around other dealers to see if it would've been cheaper.

Under £200 all in is actually quite a fair price. Some dealers might do it for about £180 , others much closer to £250.

thegavsters · 11-10-2005, 14:46

Quote:

Originally Posted by johnjohnhealy

You guys must realise that if you do over 10,000mls a year you do NOT need annual servicing aswell.

The annual service is only for low mileage drivers. i.e. LESS than 10,000mls a year.

If you do over 10,000mls a year and your paying for an additional annual service or paying for the unnecessary full service at every service rather than the alternating oil service you are being ripped off by your dealer and they are taking advantage of your fears/naievety!

This is the case for PD diesels anyway, dont know about petrols but would imagine it's the same.

Annual service is for everybody. Check the handbook.

MikeF · 11-10-2005, 15:31

aaaaaaaaarrrrrrrrrrrrrrrrrrrrrrrrrgggggggggggggggg ggggghhhhhhhhhhhhhhhhhh

sorry,

The annual service is an ANNUAL service or 20k miles whichever is first.

however

you have to have the oil changed every 10k

so

for some people its easier to have the full ANNUAL inspection at say nine months and 10k miles instead of having the oil done then and the ANNUAL at 12 months

for me its easier to have my oil done at 9k or 6 months and the annual at 18k or 12 months, rather than 7 months 10k and 12 months 18k

JBS Auto Design · 11-10-2005, 16:21

Quote:

Originally Posted by MikeF

aaaaaaaaarrrrrrrrrrrrrrrrrrrrrrrrrgggggggggggggggg ggggghhhhhhhhhhhhhhhhhh

sorry,

The annual service is an ANNUAL service or 20k miles whichever is first.

however

you have to have the oil changed every 10k

so

for some people its easier to have the full ANNUAL inspection at say nine months and 10k miles instead of having the oil done then and the ANNUAL at 12 months

for me its easier to have my oil done at 9k or 6 months and the annual at 18k or 12 months, rather than 7 months 10k and 12 months 18k

You know what I understand what your saying.
This is what I did say though.
But why take your car back after only 2 or 3 months after a service to do another?
May as well do both together.
Thanks
Sarah

johnjohnhealy · 11-10-2005, 17:33

Quote:

Originally Posted by thegavsters

Annual service is for everybody. Check the handbook.

No it is not, I suggest you check your handbook sir!

No matter what type of service you have had it will say 'next service at 10,000miles OR one year from the date of your last service' not 10,000miles and 1 year.

Annual servicing is ONLY for people covering less than 10,000miles a year, It's very simple.

If your paying for both and it makes you feel better then fine, but you dont need both nor should your dealer be advising so!

Keith vRS · 11-10-2005, 17:49

has no one used independants?

I currently have a Picasso Turbo D.......hope to get a vRS Furby in the new year.

Citroen dealer 160 for a 12k service......Motor Nation £90

Lummox · 11-10-2005, 18:34

I went by your tax to work out when it was PDi'd as the selling dealer hadn't filled in your service book. As the tax runs out in December I thought 10 months was close enough to 12 to do an annual. (you only miss out on the annual if you do 20,000 miles a year i.e you must have a full inspection once a year, be it an annual or 20k I couldnt see you doing another 10k before christmas)

Also you had SLX2 in the engine as thats what we have on bulk so you had the good stuff

Did you get the note about your amp wire being a little unsafe? If you want that sorting give me a shout but I wouldnt leave it like that, plus your car is going to be filling with water.

Regards

Ross
Pilling Skoda M.K.

***Neo_VR*** · 11-10-2005, 19:27

Quote:

Originally Posted by Lummox

I went by your tax to work out when it was PDi'd as the selling dealer hadn't filled in your service book. As the tax runs out in December I thought 10 months was close enough to 12 to do an annual. (you only miss out on the annual if you do 20,000 miles a year i.e you must have a full inspection once a year, be it an annual or 20k I couldnt see you doing another 10k before christmas)

Also you had SLX2 in the engine as thats what we have on bulk so you had the good stuff

Did you get the note about your amp wire being a little unsafe? If you want that sorting give me a shout but I wouldnt leave it like that, plus your car is going to be filling with water.

Regards

Ross
Pilling Skoda M.K.

i agree....

ChrisRs · 11-10-2005, 19:48

As I understand it. You dont have to use a Skoda dealer for your service. As long as the garage servicing the car uses genuine VAG parts and correct lubricant. This will make it much cheaper and NOT invalidate the warranty

Lummox · 11-10-2005, 19:52

Quote:

Originally Posted by robbo51

As I understand it. You dont have to use a Skoda dealer for your service. As long as the garage servicing the car uses genuine VAG parts and correct lubricant. This will make it much cheaper and NOT invalidate the warranty

Correct as long as the service is carried out to the Skoda specs. i.e filters etc are changed when required and fault codes read off etc.

Dr Zoidberg · 11-10-2005, 19:53

Quote:

Originally Posted by robbo51

As I understand it. You dont have to use a Skoda dealer for your service. As long as the garage servicing the car uses genuine VAG parts and correct lubricant. This will make it much cheaper and NOT invalidate the warranty

Correct , although if you don't do much mileage you will only save a couple of hundred quid tops over the three years , and if you do need to claim on your warranty you may spend quite a lot of time and money arguing the toss with a skoda dealer who doesn't want to know. Depending on how much this bothers you it may be easier to stick with a dealer.

blades · 12-10-2005, 06:44

I thought along the lines of John Healy and have never had an annual service done on any of my cars. My cars normally just have standard service due to the miles I do but the wife does about 12k a year and in the last few years she's had a saab95 and rav4 which have never had annual services just when they have reached multiples of 10k. I thought annual servicing was for sub 10k per year drivers (brother in law bought an 9 year old kia pride with 20kish on the block that had had 9 services)

11-10-2005, 11:13	#1
AvRS Briskodian Join Date: Dec 2004 Location: Milk n Beans Posts: 530 Members Car: Renault Megane 230 Thanks: 0 Thanked 5 Times in 5 Posts	10k Service price? Hi, I've just had my first service done at Pilling in MK and got a phone call saying it'll be ready soon and how would I like to pay. I asked how much it was expecting the first service to be a lube service I wasn't expecting that much, I get told £195 and some change. I asked why they never just carried out the standard first service and she said that coz it's being done before the end of the year and I've done alot of miles (10901) they've done the full service. I thought the lube service was first then the inspection service. I feel ripped off, labour: £111, oil: £47 and then the filters and so on. Apparently you only get a lube service if you've done 7000 miles or less in the year which is a quote from the lady on the phone, I don't believe that for a second going by what I've read from most people on here. Anyway thanks for listening to my ranting and any comments appreciated. Cheers __________________ Ex Furby vRS owner, soon to be Megane 230 owner My Photography page: Avs Photography

11-10-2005, 11:17	#2
Dr Zoidberg Briskodian Join Date: Jun 2003 Location: On the back of an AA truck with a failed turbo Posts: 10,860 Members Car: Octavia II 2.0 TDi Elegance Thanks: 34 Thanked 199 Times in 150 Posts	That's the opposite way round. If you are doing 20k in a year then you should have a lube service (90 ish quid) at 10k and 6 months and then a full inspection service (200 ish quid) at 20k and 12 months. __________________ Alex "I laugh in the face of danger, then I hide until it goes away" www.drzoidberg.co.uk

11-10-2005, 11:25	#4
AvRS Briskodian Join Date: Dec 2004 Location: Milk n Beans Posts: 530 Members Car: Renault Megane 230 Thanks: 0 Thanked 5 Times in 5 Posts	Cheers guys and sorry I know this topic is done to the death all the time I just feel violated to part with just under £200. I've currently had the car 9 months if that helps and have been doing about 1200 miles a month so about 14k a year. Cheers again __________________ Ex Furby vRS owner, soon to be Megane 230 owner My Photography page: Avs Photography

11-10-2005, 11:56	#6
WW_VRS Escorted Estate Join Date: Nov 2004 Location: Oxfordshire/Berkshire Posts: 9,962 Members Car: Ford Escort 1.6LX + Fab Estate Thanks: 48 Thanked 92 Times in 82 Posts	I got charged a very similar amount for a 10k service - and I was specifically told it was NOT the annual service.. __________________ WW --->> Project Journal (pic links in first post there) Lummox'/Ross thread on Unit18 Automotive progress on my car: here

11-10-2005, 13:16	#10
mcbunny Briskodian Join Date: Jan 2004 Location: York Posts: 2,601 Members Car: Brabus Roadster Coupe Thanks: 0 Thanked 0 Times in 0 Posts	mine erm 10k was done when i picked it up at 1 year old sept 2004 20k was £180 done at 18 months now at at 27k 25 months so next service is in april or at 30k might be able to eek it out that much now __________________ First step to recovery is admitting you have a problem Hi, my name is Mike and I own a Skoda and to top it all off it’s a diesel. Last edited by mcbunny; 11-10-2005 at 13:37.

11-10-2005, 11:50	#5
MikeF Briskodian Join Date: Apr 2005 Location: north west uk (bury) Posts: 1,336 Members Car: Thanks: 69 Thanked 38 Times in 29 Posts	In all honesty, because you have had the car nine months there is no point in having the 10k lube service because in three months youll have to have the yearly inspection, better off having your yearly every 10k if thats what you do in nine months, that way you save by not having the 10k at nine months and the annual at 12 months I hope that makes sense. I on the other hand do about 9k miles every six months so i'm going to book mine in for the 10k lube at 9k and have the annual at 18k and so on

11-10-2005, 12:11	#7
JBS Auto Design Briskodian Join Date: Jan 2005 Location: Central UK Posts: 913 Members Car: Thanks: 0 Thanked 1 Time in 1 Post	I would have the annual service done at the same time as the 10k service. If you are about 2 months off. Then the next service will be done a full year after or 10,000 miles. You would NOT have to take it in for another service then in 2 months time. For the first anual service which would include the 10k service we would be looking at £105.00 all in. This would NOT be for the variable service though , but for those set to 10k or 1 year. So yes I would feel ripped off too. Sarah

11-10-2005, 13:10	#9
class37 Briskodian Join Date: Sep 2005 Location: Cumbria Posts: 261 Members Car: ZX10 R at the moment Thanks: 0 Thanked 0 Times in 0 Posts	My car is up too 21k and the service cost up to date are as follows 10k - oil filler change, £90+vat 20k - oil filter change, F/brake pads, Window washing fluid(yes they charged me for window wash ), £250 + Vat. Next week i changed the Calipers, discs and pads . for 312mm. Found to my horror the bolt which hold the cylider to the carrier were slack !!! oops BAD SERVICE MAN !!! fixed now

11-10-2005, 13:23	#11
Springveldt Briskodian Join Date: Apr 2005 Location: North East England Posts: 56 Members Car: Thanks: 0 Thanked 0 Times in 0 Posts	I had my 10k service in July when the car was 10 months old. Got the inspection done and it cost £173.

11-10-2005, 13:47	#12
AvRS Briskodian Join Date: Dec 2004 Location: Milk n Beans Posts: 530 Members Car: Renault Megane 230 Thanks: 0 Thanked 5 Times in 5 Posts	It does make sense why it has been done, but I should've really phoned around other dealers to see if it would've been cheaper. I made a phone call to customer services to find out what's included in the inspection and it made me feel a bit better as there's quite a bit of work carried out (more than I thought anyway), she gave me the exact description but said pricing can't be controlled so it varies on the dealer carrying out the work and offered to find somewhere cheaper, but it was obviously too late. Nice to know they care. Thanks for everyone's help, this forum is a godsend for people like me, even just for reassurance. Cheers __________________ Ex Furby vRS owner, soon to be Megane 230 owner My Photography page: Avs Photography

11-10-2005, 14:06	#13
johnjohnhealy Briskodian Join Date: Jul 2005 Location: UK south east Posts: 2,428 Members Car: Superb 130pd Thanks: 1 Thanked 13 Times in 12 Posts	You guys must realise that if you do over 10,000mls a year you do NOT need annual servicing aswell. The annual service is only for low mileage drivers. i.e. LESS than 10,000mls a year. If you do over 10,000mls a year and your paying for an additional annual service or paying for the unnecessary full service at every service rather than the alternating oil service you are being ripped off by your dealer and they are taking advantage of your fears/naievety! This is the case for PD diesels anyway, dont know about petrols but would imagine it's the same.

11-10-2005, 15:31	#16
MikeF Briskodian Join Date: Apr 2005 Location: north west uk (bury) Posts: 1,336 Members Car: Thanks: 69 Thanked 38 Times in 29 Posts	aaaaaaaaarrrrrrrrrrrrrrrrrrrrrrrrrgggggggggggggggg ggggghhhhhhhhhhhhhhhhhh sorry, The annual service is an ANNUAL service or 20k miles whichever is first. however you have to have the oil changed every 10k so for some people its easier to have the full ANNUAL inspection at say nine months and 10k miles instead of having the oil done then and the ANNUAL at 12 months for me its easier to have my oil done at 9k or 6 months and the annual at 18k or 12 months, rather than 7 months 10k and 12 months 18k

11-10-2005, 17:49	#19
Keith vRS Briskodian Join Date: Oct 2005 Location: North West Posts: 134 Members Car: Thanks: 0 Thanked 0 Times in 0 Posts	Servcie Costs has no one used independants? I currently have a Picasso Turbo D.......hope to get a vRS Furby in the new year. Citroen dealer 160 for a 12k service......Motor Nation £90

11-10-2005, 18:34	#20
Lummox Partner Join Date: Sep 2003 Location: Newport Pagnell Posts: 22,968 Members Car: Mk2 Golf GTi 16v and building a 20VT MK2. Images: 2 Thanks: 29 Thanked 831 Times in 699 Posts	I went by your tax to work out when it was PDi'd as the selling dealer hadn't filled in your service book. As the tax runs out in December I thought 10 months was close enough to 12 to do an annual. (you only miss out on the annual if you do 20,000 miles a year i.e you must have a full inspection once a year, be it an annual or 20k I couldnt see you doing another 10k before christmas) Also you had SLX2 in the engine as thats what we have on bulk so you had the good stuff Did you get the note about your amp wire being a little unsafe? If you want that sorting give me a shout but I wouldnt leave it like that, plus your car is going to be filling with water. Regards Ross Pilling Skoda M.K. __________________ www.unit18.co.uk Remapping Service now available, PM for details.

11-10-2005, 19:48	#22
ChrisRs Skonda Fabic Join Date: Jun 2005 Posts: 4,962 Members Car: Honda Civic 2.2 i-ctdi Type S GT Thanks: 16 Thanked 20 Times in 19 Posts	As I understand it. You dont have to use a Skoda dealer for your service. As long as the garage servicing the car uses genuine VAG parts and correct lubricant. This will make it much cheaper and NOT invalidate the warranty

12-10-2005, 06:44	#25
blades Briskodian Join Date: Jan 2004 Posts: 508 Members Car: octavia vrs Thanks: 0 Thanked 0 Times in 0 Posts	I thought along the lines of John Healy and have never had an annual service done on any of my cars. My cars normally just have standard service due to the miles I do but the wife does about 12k a year and in the last few years she's had a saab95 and rav4 which have never had annual services just when they have reached multiples of 10k. I thought annual servicing was for sub 10k per year drivers (brother in law bought an 9 year old kia pride with 20kish on the block that had had 9 services)

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10k Service price?

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