Skoda customer services- do they know about servicing schedules?!

cheeky · 09-01-2007, 17:53

Just spoke to Skoda CS hoping to get some clarification on something which actually seems to be dealt with nicely on some threads here.

My service spanner indicator came on a week or two back, surprised me as it was given a 30k service only 6 months ago.

The history is:
New Oct 04
10k lube service May 05
20k main service Dec 05
30k lube service Jul 06
Now service indicator at 36k. I guess because it's a year since the last major service. Strangely though it never came up with a reminder in Oct 05?

My dealer told me it would be ok til 40k, but I don't want to risk invalidating the warranty so I checked with Skoda CS who basically said go by what the indicator says, followed by a caveat that these often don't get reset properly.

So it looks like yet another trip to the dealer for a service I can ill afford right now. Been seeing too much of the dealer lately sorting out various leaks and a failed electric window motor. God help me when the warranty runs out! I wonder if an extension is available...

P-A · 09-01-2007, 18:08

Yep extended warranties are available, but with a 3rd party not Skoda.

I also called Skoda CS with a service enquiry and they had no idea. All they could say was to contact my local dealer. Bloomin useless.

***DGW*** · 09-01-2007, 23:32

There are 2 extended warranty options available for purchase through your local Skoda dealer - Optima and Elita - both underwritten by Car Care Plan.

sharkrider · 10-01-2007, 19:05

all the service indicators do this, you don't need another service until 40k.....

09-01-2007, 17:53	#1
cheeky Briskodian Join Date: Mar 2004 Location: Crowborough, East Sussex Posts: 962 Members Car: Fabia vRS Thanks: 0 Thanked 0 Times in 0 Posts	Skoda customer services- do they know about servicing schedules?! Just spoke to Skoda CS hoping to get some clarification on something which actually seems to be dealt with nicely on some threads here. My service spanner indicator came on a week or two back, surprised me as it was given a 30k service only 6 months ago. The history is: New Oct 04 10k lube service May 05 20k main service Dec 05 30k lube service Jul 06 Now service indicator at 36k. I guess because it's a year since the last major service. Strangely though it never came up with a reminder in Oct 05? My dealer told me it would be ok til 40k, but I don't want to risk invalidating the warranty so I checked with Skoda CS who basically said go by what the indicator says, followed by a caveat that these often don't get reset properly. So it looks like yet another trip to the dealer for a service I can ill afford right now. Been seeing too much of the dealer lately sorting out various leaks and a failed electric window motor. God help me when the warranty runs out! I wonder if an extension is available... __________________ Vorsprung durch Zufriedenheit

09-01-2007, 18:08	#2
P-A Briskodian Join Date: May 2006 Posts: 460 Members Car: VRS Thanks: 0 Thanked 2 Times in 2 Posts	Re: Skoda customer services- do they know about servicing schedules?! Yep extended warranties are available, but with a 3rd party not Skoda. I also called Skoda CS with a service enquiry and they had no idea. All they could say was to contact my local dealer. Bloomin useless.

09-01-2007, 23:32	#3
*DGW* BRISKODA Staff Join Date: Oct 2002 Location: Cambridgeshire Posts: 17,295 Members Car: Octavia 1.8T 4X4 Estate & Fabia vRS Thanks: 51 Thanked 207 Times in 156 Posts	Re: Skoda customer services- do they know about servicing schedules?! There are 2 extended warranty options available for purchase through your local Skoda dealer - Optima and Elita - both underwritten by Car Care Plan. __________________ Denis 2002 Octavia 1.8T 4X4 turbo Estate - rebreathed on by Jabba ... 31.93mpg 2007 Fabia vRS - CC, ESP and full leather trim by Seat Surgeons ...48.57 mpg...

10-01-2007, 19:05	#4
sharkrider rider of sharks Join Date: Apr 2005 Location: Cumbria Posts: 3,879 Members Car: Fabia vRS Thanks: 243 Thanked 106 Times in 94 Posts	Re: Skoda customer services- do they know about servicing schedules?! all the service indicators do this, you don't need another service until 40k..... __________________ Fiat Grande Punto Sporting (158 bhp 314 lbs/ft) in Red.... Furby vRS , black magic,passenger airbag de-activation switch, (now gone, but not forgotten!)

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