useless halfords!

Felicia racer · 22-07-2007, 10:55

This is to prove that halfords are rubbish, please add your own stories too!

Halfords said they could fit a battery to my car, then when I went to have it fitted they said they cant do it, its too much work.

Halfords wouldn't replace a set of lights that had no instruction manuel, and were faulty, they eventully replaced them after two heated arguments on seperate occassions.

About 2 weeks ago I purchased a mutant double subwoofer, from halfords.
Yesterday when i finally got it all set up with my amps, I had it running for 30 mins I got back into my town and no bass.
SO i tested the amps they were fine, so i returned the subwoofer to halfords with proof of receipt and they asked to look at it, they tested it on their audio setup.
And yes the subwoofer was faulty it wasn't working at all so instead of saying
"yes its faulty we will replace it" like any normal shop!
they opened it up and tryed to inspect it for damage, (REMEMBER THEY SHARE THE ONE BRAINCELL), the manager asked his collegue to get a stubby phillips from the shelve, they guy looked clueless, then the manager said screwdriver and he ran off to find one, lol.
They fiddled with the sub and eventually got one side working, my dad told them it was possibly dry joints made from manufacture they guy had no idea what we were talking about!
So he asked to see the amps in the car, I showed him and he said that it was unsafe and could cause a firehazzard and that the cable was infieroir.

(you must now know that where i had this done was by a professional who does sound systems and body-kits for a living! and knows what hes doing unlike halfords)

So i put the manager straight and told him that a 600watt power cable running to a power capacitator (he didnt know what that was) then a feed for each amp. and was perfectly capable of handing the watts, volts, oms, etc.
then he said i should have run the speakers in, I did i ran it off the headunit (cd player) on 45 watts for a couple of weeks!
By this time i was fuming smoke was comeing from my ears!

he got annoyed because i insulted his intelligence too much (and was making a scene)
So he did what he should have done in the first place saving him time, and his intelligence, by replaceing the product!

harryhill · 22-07-2007, 17:26

To be honest i wouldn't go into halfords expecting them to know about cars. My problem is more to do with some of their parts and classification which is often inaccurate.

Their tools however are good but way overpriced compared to my local toolshop.

bengie · 22-07-2007, 17:35

you probably knackered the subs by underpowering them.

anonymouse · 22-07-2007, 17:43

In some in-store areas they have a totally illogical layout and their pricing of offers etc leaves you baffled at times.
Plus, so often, they are out of stock.
If I managed our local Halfords I'd go beserk.

richardsfavorit · 22-07-2007, 19:14

Must admit halfords are useless - they usually don't have a clue. I try and go to decent motor shops,

gadgetman · 22-07-2007, 19:17

Ex currys/pc world 'knowledgeable' rejects.

They know EVERYTHING don't ya know

soviet · 22-07-2007, 19:59

Hi Good old soviet here,

Had a similar thing with useless Dixon's as they called themselves then.

When video recorders first appeared on the scene and weren't the cheap throw away commodities that they sort of are today, I decided to buy my first ever one a week before Christmas.
I agonized over which system to go for i.e. Beta max, or VHS, and of course made the wrong choice and went for Beta Max, which nearly all know became obsolete, with VHS becoming the norm.
Opened the thing Christmas day, and recorded a couple of Christmas shows, Billy Smarts Circus, and the Morcombe and Wise Christmas special. 'Ah' those were the days. Tried playing it back, but there where two lines across the middle of the picture, and so I thought, must be the tape, and so tried recording on another, and playing back had the same problem. Thought will have to take the machine back to Dixon's after Boxing day, as it has a one year guarantee.

Day after Boxing day arrives, and I trundle it back, saying, 'my Beta max has two lines on the replay picture, and I have only had the thing three days, will you exchange it for another?
'Afraid we can't do that sir, but we can send it off for repair, said the 'suited up twalley' behind the counter. I replied, 'it is brand new, and I don't want a repaired thing'.
The twalley said, best we can do for you I am afraid sir. I said, 'I either want a replacement or my money back'.
Twalley replies, already told you that we will send it away for repair. DEADLOCK REACHED.
I was with my fiancée at the time, and she was stood in the shop doorway, and there was not many people around. I started to get rather annoyed, and began giving the twalley some verbal, and my fiancee was so embarrassed that she walked off down the Swindon High Street.
I climbed up on the counter in the shop and sat there with my legs crossed, and all that walked in to the store, I would say don't buy anything from here as they are a bunch of shysters and chiselers to boot.
There had been nobody around but the entrance way of Dixon's began to fill up with a few people listening to what was taking place. The twalley behind the counter, threatened call call the scuffers, if I did not leave, but I called his bluff, and said, go on please do.
I then asked to see his manager. Twalley said, not in today sir, not available.
I said, who is the nearest person in charge of you today? Twalley said, that will be the manager in Newbury. Asked twalley for his telephone number, and met with, not allowed to give that out sir.
I then left the store and went to a near by phone kiosk, and got the number for the Newbury branch and asked to speak to the manager. waited about 5 minutes and he came on the line, and I explained the situation to him. He replied that he was coming to Swindon in any case, and would be there with in the hour, and would sort out the situation.
He duly arrived, and asked the twalley what was going on, and having seen all the people gaping at the situation in the shop doorway, said I will give you a VHS model with remote control, if you will pay an extra ten pounds. The value of the VHS model is about £50 dearer.
I never even thought about it and handed over my £10. The defunked Beta Max did not have remote control.
The VHS one was a Sharp model, and lasted all of 12 years, with the occasional head cleans etc.

It just shows what can be achieved if one sticks to ones guns with dogged perseverance.

Sovietski Soyuza.

rossm · 22-07-2007, 20:46

Bought a couple of H3 130w Rally bulbs off them for the Fabia, only to find when coming to fit them a couple of weeks later than one of the bulbs was a standard 55w watt bulb in the wrong packet. Tsk!

bengie · 22-07-2007, 20:49

good luck proving that one, probably a **** nicking the good bulbs.

anonymouse · 22-07-2007, 20:55

B&Q anyone -
Went with neighbour to get marble hearth and backplate (he wanted help because they are heavy).

None of type he wanted in the racks - though one on display.
Asked. 5 mins later someone turned up. Told us the only stock they had was - 'up there' i.e. 20 ft up on a pallet - but they had no drivers available. He went off 'to check'.
10 mins later turned up with another man. Had handed problem over to him.
Man began checking on computer - had problems with PC misbehaving (XP Pro was OS and then B&Q system sat atop). Finally got to where he needed to be.
'Nope - computer's showing 3 - but it lies all the time. None showing locally - we'll have to order them in, you'll have pay now'.
Neighbour friend not too happy in view of the many chipped examples but agreed.
'Print has come out faint, mate. Printer's crap - only good one of the 4 we have is on Building'.
OK - we went to the checkout. I went out for one of those recently banned thingies.
10 mins later my neighbour emerged shaking his head.
Because the printout was so faint the barcode scanner could not read it so all the info had to be entered manually. The till jammed on printout which took 3 attempts to clear and the help of another staff member.
There was no stapler to staple the documents & receipt together which took the assistance of another member.
What a fun afternoon out - and we didn't get what we'd gone for.
Had been told the previous week by someone that the owner was committed to spending £2.5 million per store in revamps. I think I now where a lot of that money should go

soviet · 22-07-2007, 21:12

Quote:

Originally Posted by soviet

Hi Good old soviet here,

Had a similar thing with useless Dixon's as they called themselves then.

When video recorders first appeared on the scene and weren't the cheap throw away commodities that they sort of are today, I decided to buy my first ever one a week before Christmas.
I agonized over which system to go for i.e. Beta max, or VHS, and of course made the wrong choice and went for Beta Max, which nearly all know became obsolete, with VHS becoming the norm.
Opened the thing Christmas day, and recorded a couple of Christmas shows, Billy Smarts Circus, and the Morcombe and Wise Christmas special. 'Ah' those were the days. Tried playing it back, but there where two lines across the middle of the picture, and so I thought, must be the tape, and so tried recording on another, and playing back had the same problem. Thought will have to take the machine back to Dixon's after Boxing day, as it has a one year guarantee.

Day after Boxing day arrives, and I trundle it back, saying, 'my Beta max has two lines on the replay picture, and I have only had the thing three days, will you exchange it for another?
'Afraid we can't do that sir, but we can send it off for repair, said the 'suited up twalley' behind the counter. I replied, 'it is brand new, and I don't want a repaired thing'.
The twalley said, best we can do for you I am afraid sir. I said, 'I either want a replacement or my money back'.
Twalley replies, already told you that we will send it away for repair. DEADLOCK REACHED.
I was with my fiancée at the time, and she was stood in the shop doorway, and there was not many people around. I started to get rather annoyed, and began giving the twalley some verbal, and my fiancee was so embarrassed that she walked off down the Swindon High Street.
I climbed up on the counter in the shop and sat there with my legs crossed, and all that walked in to the store, I would say don't buy anything from here as they are a bunch of shysters and chiselers to boot.
There had been nobody around but the entrance way of Dixon's began to fill up with a few people listening to what was taking place. The twalley behind the counter, threatened call call the scuffers, if I did not leave, but I called his bluff, and said, go on please do.
I then asked to see his manager. Twalley said, not in today sir, not available.
I said, who is the nearest person in charge of you today? Twalley said, that will be the manager in Newbury. Asked twalley for his telephone number, and met with, not allowed to give that out sir.
I then left the store and went to a near by phone kiosk, and got the number for the Newbury branch and asked to speak to the manager. waited about 5 minutes and he came on the line, and I explained the situation to him. He replied that he was coming to Swindon in any case, and would be there with in the hour, and would sort out the situation.
He duly arrived, and asked the twalley what was going on, and having seen all the people gaping at the situation in the shop doorway, said I will give you a VHS model with remote control, if you will pay an extra ten pounds. The value of the VHS model is about £50 dearer.
I never even thought about it and handed over my £10. The defunked Beta Max did not have remote control.
The VHS one was a Sharp model, and lasted all of 12 years, with the occasional head cleans etc.

It just shows what can be achieved if one sticks to ones guns with dogged perseverance.

Sovietski Soyuza.

Apologies Briskolians, as I left out the important bit:-
First of all he tried to blame the recording tapes, but I pointed out that I had bought them in store at the same time as the Beta Max heap of rubbish. I told him to try a different make of tape, and he did not argue, with this.
The 'suited up twalley' tried a tape in my machine and recorded from one of the Tv's in the shop. when he replayed it back to me, he said, 'cant see much wrong with that sir'. I then pointed out the two cracklely lines across the centre of the picture. his reply was, oh that, that will settle down eventually, when it gets a bit of use.
What? ERRRRRRRRRRRRRR!

Moral of the story, Go against the English Gentlemenly instinct, and don't get shaun like a tame sheep. Stick up for your rights! Take a leaf out of the Frenchmans book. They know how it is done.

**robmawer** · 22-07-2007, 21:58

Have to say in my experience Halfords Rochdale are ace, the staff are knowledgable, helpful and willing to go the extra mile...

Rob.

smstext · 22-07-2007, 22:26

ive had them sell me the wrong brake shoes, not much fun when you have you brake callipers off and just copper greased them to find they dont fit. i did think as i copper greased them "these dont look right" but the guy assured me they were correct. I took them back and was told they were a flagship store and things like this never happen, f--- me i hate to go to their express outlet then, i might end up with bmx brake blocks for my octy

skudmissile · 22-07-2007, 23:37

Under powering a sub can do just as much damage as overpowering them. Why did the OP run the sub off his 45watt peak headunit as this gives out full frequency music and a sub is only designed to respond to low frequency music! I.e. below 50 MHz

How dare people say that all Halfords staff are useless and idiots! Most of us are students, like myself and work at Halfords to fund university........ I have 11 gcse's at grade c or above, 4 A levels including math’s physics and chemistry and I am well on my way to a master’s degree.
It’s the same in any retail environment; most staff are on minimum wage and hence give minimum effort. If you treat them like objects they will treat you the same.....forget "the customer is always right" as this never happens in real situations. If someone genuine comes to me with a problem and is polite about it they will get all my help and knowledge and will leave with a result they are happy with. However if they are rude and abrupt they will not get anywhere and will probably leave without the result they hoped for.

My moto is treat People how you would want to be treated! Yes some people are slow and make mistakes but I am sure if you are patient and polite they will help you and resolve your issues. Everyone in life has to start somewhere!

Give us a break, we are only human after all and sh!t does happen!
Rant over.

Felicia racer · 23-07-2007, 00:03

fair enough i agree you are like myself.
I just finished my A levels and i work in a shop, and help as much as i can!

however this manager was generally not trying to help, but to save himself money. I was polite, and explained the situation, and he was a manager so he must have had some decent wages.
actually the customer is right 99.9% of the time!
and since the new one came with a garentee booklet it just proves my suspitions that the one i bought first was already faulty and taken back! since it didnt have one!

this particular store is #@*$
and im sure your store is fine, no offence to you!

bobob · 23-07-2007, 00:22

Quote:

Originally Posted by skudmissile

How dare people say that all Halfords staff are useless and idiots!

where does it say that

skudmissile · 23-07-2007, 00:24

Quote:

Originally Posted by bobob

where does it say that

Most of the posts in this thread imply that halfords staff are all stupid!

Loz · 23-07-2007, 00:25

Quote:

Originally Posted by Felicia racer

(REMEMBER THEY SHARE THE ONE BRAINCELL),

I take offence to that. Thanks

P.S - You can't have that many yourself, go back to school and ask for some English lessons

bobob · 23-07-2007, 00:36

Quote:

Originally Posted by Loz

You cant have that many yourself, go back to school and ask for some english lessons

Please don't stoop to his level Loz

Personally, i only use Halfords for polish etc, i've never had a problem with them,
for parts i use a dedicated motor factor.

skudmissile · 23-07-2007, 00:37

Quote:

Originally Posted by Felicia racer

fair enough i agree you are like myself.
I just finished my A levels and i work in a shop, and help as much as i can!

however this manager was generally not trying to help, but to save himself money. I was polite, and explained the situation, and he was a manager so he must have had some decent wages.
actually the customer is right 99.9% of the time!
and since the new one came with a garentee booklet it just proves my suspitions that the one i bought first was already faulty and taken back! since it didnt have one!

this particular store is #@*$
and im sure your store is fine, no offence to you!

sorry i wasnt having a go, honest

its late and i just hate posts that slagg halfords off. I do however agree that if you had come to see me i would have swapped the sub there and then. it makes you as a customer feel much better about your purchase and the store would get full reinbursement if they used their FAGO system properly. Sounds like the manager doesnt understand good customer service, its a shame really as it makes the rest of the stores in uk look bad.

All i was saying is we are not all monkeys and from your last post i now see you understand that, and i thank you.

Loz · 23-07-2007, 00:38

I used to work there part time and I don't consider myself stupid by any means. Sorry, but poor English is a massive pet hate of mine, there's no need, no need at all

Felicia racer · 23-07-2007, 09:25

poor english,
well im sorry but i think the internet is a place for relaxing to spend spare tme on
and if I want to use crappy english I will.
AND DYSLEXIA IS VERY COMMON SO BEFORE YOU INSULT "BAD ENGLISH" CHOOSE YOUR WORDS WISELY

Also in the previous post about sharing the braincell that was quoted from someone else (im not saying who). In a different forum. - The idea is not totally mine!

thanks for skud missle for understanding previous post!- some people are nice

pixi · 23-07-2007, 09:36

I've never had any problems but never really used it more than getting a replacement oil filter and other bits and bobs for my old car. Plus it's good for stocking up on oil and cleaning stuff.

ScoobyChris · 23-07-2007, 09:46

Quote:

Originally Posted by pixi

I've never had any problems but never really used it more than getting a replacement oil filter and other bits and bobs for my old car. Plus it's good for stocking up on oil and cleaning stuff.

Likewise - they even went the extra mile to make me some Subaru silver metallic spray cans which they "weren't technically allowed to make in store" when I asked them

Chris

Jonny5ive · 23-07-2007, 09:46

Handbags at dawn

22-07-2007, 10:55	#1
Felicia racer Briskodian Join Date: Jul 2007 Location: Kent Posts: 442 Thanks: 16 Thanked 18 Times in 17 Posts	useless halfords! This is to prove that halfords are rubbish, please add your own stories too! Halfords said they could fit a battery to my car, then when I went to have it fitted they said they cant do it, its too much work. Halfords wouldn't replace a set of lights that had no instruction manuel, and were faulty, they eventully replaced them after two heated arguments on seperate occassions. About 2 weeks ago I purchased a mutant double subwoofer, from halfords. Yesterday when i finally got it all set up with my amps, I had it running for 30 mins I got back into my town and no bass. SO i tested the amps they were fine, so i returned the subwoofer to halfords with proof of receipt and they asked to look at it, they tested it on their audio setup. And yes the subwoofer was faulty it wasn't working at all so instead of saying "yes its faulty we will replace it" like any normal shop! they opened it up and tryed to inspect it for damage, (REMEMBER THEY SHARE THE ONE BRAINCELL), the manager asked his collegue to get a stubby phillips from the shelve, they guy looked clueless, then the manager said screwdriver and he ran off to find one, lol. They fiddled with the sub and eventually got one side working, my dad told them it was possibly dry joints made from manufacture they guy had no idea what we were talking about! So he asked to see the amps in the car, I showed him and he said that it was unsafe and could cause a firehazzard and that the cable was infieroir. (you must now know that where i had this done was by a professional who does sound systems and body-kits for a living! and knows what hes doing unlike halfords) So i put the manager straight and told him that a 600watt power cable running to a power capacitator (he didnt know what that was) then a feed for each amp. and was perfectly capable of handing the watts, volts, oms, etc. then he said i should have run the speakers in, I did i ran it off the headunit (cd player) on 45 watts for a couple of weeks! By this time i was fuming smoke was comeing from my ears! he got annoyed because i insulted his intelligence too much (and was making a scene) So he did what he should have done in the first place saving him time, and his intelligence, by replaceing the product! __________________ Laurin & Klement 1.6 mpi Felicia estate Towbar parking sensors are brilliant PLEASE VISIT MY FORUM http://hondacb400.myfreeforum.org/index.php

22-07-2007, 17:26	#2
harryhill Briskodian Join Date: Oct 2006 Location: Newcastle upon tyne Posts: 387 Thanks: 13 Thanked 51 Times in 45 Posts	Re: useless halfords! To be honest i wouldn't go into halfords expecting them to know about cars. My problem is more to do with some of their parts and classification which is often inaccurate. Their tools however are good but way overpriced compared to my local toolshop.

22-07-2007, 17:35	#3
bengie splash!!!! Join Date: Feb 2004 Location: planet earth Posts: 15,215 Thanks: 17 Thanked 144 Times in 125 Posts	Re: useless halfords! you probably knackered the subs by underpowering them. __________________ owner of a skoda octavia 4xvrs3

22-07-2007, 17:43	#4
anonymouse Nuts Join Date: Nov 2006 Location: Greater Manchester Posts: 8,456 Thanks: 152 Thanked 259 Times in 193 Posts	Re: useless halfords! In some in-store areas they have a totally illogical layout and their pricing of offers etc leaves you baffled at times. Plus, so often, they are out of stock. If I managed our local Halfords I'd go beserk. __________________ "Stupidity, if left untreated, is self-correcting." - Heinlein

22-07-2007, 19:14	#5
richardsfavorit Briskodian Join Date: Jan 2007 Location: Newtown Wales Posts: 514 Thanks: 27 Thanked 34 Times in 34 Posts	Re: useless halfords! Must admit halfords are useless - they usually don't have a clue. I try and go to decent motor shops,

22-07-2007, 19:17	#6
gadgetman Go Gadget Octy! Join Date: Apr 2007 Posts: 3,327 Thanks: 212 Thanked 115 Times in 108 Posts	Re: useless halfords! Ex currys/pc world 'knowledgeable' rejects. They know EVERYTHING don't ya know __________________ Lick the window of life Why not join the Briskoda Last.fm group?

22-07-2007, 19:59	#7
soviet Briskodian Join Date: Oct 2006 Location: Swindon Posts: 914 Thanks: 63 Thanked 19 Times in 19 Posts	Re: useless halfords! Hi Good old soviet here, Had a similar thing with useless Dixon's as they called themselves then. When video recorders first appeared on the scene and weren't the cheap throw away commodities that they sort of are today, I decided to buy my first ever one a week before Christmas. I agonized over which system to go for i.e. Beta max, or VHS, and of course made the wrong choice and went for Beta Max, which nearly all know became obsolete, with VHS becoming the norm. Opened the thing Christmas day, and recorded a couple of Christmas shows, Billy Smarts Circus, and the Morcombe and Wise Christmas special. 'Ah' those were the days. Tried playing it back, but there where two lines across the middle of the picture, and so I thought, must be the tape, and so tried recording on another, and playing back had the same problem. Thought will have to take the machine back to Dixon's after Boxing day, as it has a one year guarantee. Day after Boxing day arrives, and I trundle it back, saying, 'my Beta max has two lines on the replay picture, and I have only had the thing three days, will you exchange it for another? 'Afraid we can't do that sir, but we can send it off for repair, said the 'suited up twalley' behind the counter. I replied, 'it is brand new, and I don't want a repaired thing'. The twalley said, best we can do for you I am afraid sir. I said, 'I either want a replacement or my money back'. Twalley replies, already told you that we will send it away for repair. DEADLOCK REACHED. I was with my fiancée at the time, and she was stood in the shop doorway, and there was not many people around. I started to get rather annoyed, and began giving the twalley some verbal, and my fiancee was so embarrassed that she walked off down the Swindon High Street. I climbed up on the counter in the shop and sat there with my legs crossed, and all that walked in to the store, I would say don't buy anything from here as they are a bunch of shysters and chiselers to boot. There had been nobody around but the entrance way of Dixon's began to fill up with a few people listening to what was taking place. The twalley behind the counter, threatened call call the scuffers, if I did not leave, but I called his bluff, and said, go on please do. I then asked to see his manager. Twalley said, not in today sir, not available. I said, who is the nearest person in charge of you today? Twalley said, that will be the manager in Newbury. Asked twalley for his telephone number, and met with, not allowed to give that out sir. I then left the store and went to a near by phone kiosk, and got the number for the Newbury branch and asked to speak to the manager. waited about 5 minutes and he came on the line, and I explained the situation to him. He replied that he was coming to Swindon in any case, and would be there with in the hour, and would sort out the situation. He duly arrived, and asked the twalley what was going on, and having seen all the people gaping at the situation in the shop doorway, said I will give you a VHS model with remote control, if you will pay an extra ten pounds. The value of the VHS model is about £50 dearer. I never even thought about it and handed over my £10. The defunked Beta Max did not have remote control. The VHS one was a Sharp model, and lasted all of 12 years, with the occasional head cleans etc. It just shows what can be achieved if one sticks to ones guns with dogged perseverance. Sovietski Soyuza. Last edited by soviet; 22-07-2007 at 21:02. Reason: sp

22-07-2007, 20:46	#8
rossm Briskodian Join Date: Mar 2004 Location: Stirling, Scotland Posts: 413 Thanks: 3 Thanked 20 Times in 12 Posts	Re: useless halfords! Bought a couple of H3 130w Rally bulbs off them for the Fabia, only to find when coming to fit them a couple of weeks later than one of the bulbs was a standard 55w watt bulb in the wrong packet. Tsk!

22-07-2007, 20:49	#9
bengie splash!!!! Join Date: Feb 2004 Location: planet earth Posts: 15,215 Thanks: 17 Thanked 144 Times in 125 Posts	Re: useless halfords! good luck proving that one, probably a **** nicking the good bulbs. __________________ owner of a skoda octavia 4xvrs3

22-07-2007, 20:55	#10
anonymouse Nuts Join Date: Nov 2006 Location: Greater Manchester Posts: 8,456 Thanks: 152 Thanked 259 Times in 193 Posts	Re: useless halfords! B&Q anyone - Went with neighbour to get marble hearth and backplate (he wanted help because they are heavy). None of type he wanted in the racks - though one on display. Asked. 5 mins later someone turned up. Told us the only stock they had was - 'up there' i.e. 20 ft up on a pallet - but they had no drivers available. He went off 'to check'. 10 mins later turned up with another man. Had handed problem over to him. Man began checking on computer - had problems with PC misbehaving (XP Pro was OS and then B&Q system sat atop). Finally got to where he needed to be. 'Nope - computer's showing 3 - but it lies all the time. None showing locally - we'll have to order them in, you'll have pay now'. Neighbour friend not too happy in view of the many chipped examples but agreed. 'Print has come out faint, mate. Printer's crap - only good one of the 4 we have is on Building'. OK - we went to the checkout. I went out for one of those recently banned thingies. 10 mins later my neighbour emerged shaking his head. Because the printout was so faint the barcode scanner could not read it so all the info had to be entered manually. The till jammed on printout which took 3 attempts to clear and the help of another staff member. There was no stapler to staple the documents & receipt together which took the assistance of another member. What a fun afternoon out - and we didn't get what we'd gone for. Had been told the previous week by someone that the owner was committed to spending £2.5 million per store in revamps. I think I now where a lot of that money should go __________________ "Stupidity, if left untreated, is self-correcting." - Heinlein

22-07-2007, 21:58	#12
robmawer Briskodian Join Date: Jan 2003 Location: Rochdale Posts: 12,476 Thanks: 2 Thanked 74 Times in 67 Posts	Re: useless halfords! Have to say in my experience Halfords Rochdale are ace, the staff are knowledgable, helpful and willing to go the extra mile... Rob. __________________

22-07-2007, 22:26	#13
smstext 2.0 FSI Sport. Join Date: May 2007 Location: oxon Posts: 9,412 Thanks: 11 Thanked 288 Times in 262 Posts	Re: useless halfords! ive had them sell me the wrong brake shoes, not much fun when you have you brake callipers off and just copper greased them to find they dont fit. i did think as i copper greased them "these dont look right" but the guy assured me they were correct. I took them back and was told they were a flagship store and things like this never happen, f--- me i hate to go to their express outlet then, i might end up with bmx brake blocks for my octy __________________ Oxon Meet Feeler 2009 please add your input, click here

22-07-2007, 23:37	#14
skudmissile Moving Stables Join Date: Dec 2006 Posts: 3,200 Thanks: 426 Thanked 183 Times in 165 Posts	Re: useless halfords! Under powering a sub can do just as much damage as overpowering them. Why did the OP run the sub off his 45watt peak headunit as this gives out full frequency music and a sub is only designed to respond to low frequency music! I.e. below 50 MHz How dare people say that all Halfords staff are useless and idiots! Most of us are students, like myself and work at Halfords to fund university........ I have 11 gcse's at grade c or above, 4 A levels including math’s physics and chemistry and I am well on my way to a master’s degree. It’s the same in any retail environment; most staff are on minimum wage and hence give minimum effort. If you treat them like objects they will treat you the same.....forget "the customer is always right" as this never happens in real situations. If someone genuine comes to me with a problem and is polite about it they will get all my help and knowledge and will leave with a result they are happy with. However if they are rude and abrupt they will not get anywhere and will probably leave without the result they hoped for. My moto is treat People how you would want to be treated! Yes some people are slow and make mistakes but I am sure if you are patient and polite they will help you and resolve your issues. Everyone in life has to start somewhere! Give us a break, we are only human after all and sh!t does happen! Rant over. __________________ Bored of the volvo already

23-07-2007, 00:03	#15
Felicia racer Briskodian Join Date: Jul 2007 Location: Kent Posts: 442 Thanks: 16 Thanked 18 Times in 17 Posts	Re: useless halfords! fair enough i agree you are like myself. I just finished my A levels and i work in a shop, and help as much as i can! however this manager was generally not trying to help, but to save himself money. I was polite, and explained the situation, and he was a manager so he must have had some decent wages. actually the customer is right 99.9% of the time! and since the new one came with a garentee booklet it just proves my suspitions that the one i bought first was already faulty and taken back! since it didnt have one! this particular store is #@$ and im sure your store is fine, no offence to you! __________________ Laurin & Klement 1.6 mpi Felicia estate Towbar parking sensors are brilliant PLEASE VISIT MY FORUM http://hondacb400.myfreeforum.org/index.php Last edited by Felicia racer; 23-07-2007 at 00:06. Reason: politeness*

23-07-2007, 00:38	#21
Loz Bad Loz!! Join Date: Nov 2005 Location: here..................... sometimes there........ Posts: 7,021 Thanks: 41 Thanked 220 Times in 72 Posts	Re: useless halfords! I used to work there part time and I don't consider myself stupid by any means. Sorry, but poor English is a massive pet hate of mine, there's no need, no need at all __________________ Lorraine- AKA Loz, Lozkins, Lozza, Lozzy, Lozlet, Lozzette, Lozzle, Lozley, Lozraine, Lozalot, Lozatron, Lozatronic, Lozatroonathoone, Lozlatina, Loztalot, Lozingtonrain, Lozinator, Lozenge, Lozenger, Lozmanaught, Lozzy Loo, Lozzybear, Lozzy-wozzy-dooh-dah-day, () CouLoz of the rainbow, Lozano, Lozvaldo, Lorraineo, Lorrainickle, Lorrainus, Lez, Lezkins, Randomer & Mizz LB Can't change the way I am, sexy, naughty, bitchy!

23-07-2007, 09:25	#22
Felicia racer Briskodian Join Date: Jul 2007 Location: Kent Posts: 442 Thanks: 16 Thanked 18 Times in 17 Posts	Re: useless halfords! poor english, well im sorry but i think the internet is a place for relaxing to spend spare tme on and if I want to use crappy english I will. AND DYSLEXIA IS VERY COMMON SO BEFORE YOU INSULT "BAD ENGLISH" CHOOSE YOUR WORDS WISELY Also in the previous post about sharing the braincell that was quoted from someone else (im not saying who). In a different forum. - The idea is not totally mine! thanks for skud missle for understanding previous post!- some people are nice __________________ Laurin & Klement 1.6 mpi Felicia estate Towbar parking sensors are brilliant PLEASE VISIT MY FORUM http://hondacb400.myfreeforum.org/index.php

23-07-2007, 09:36	#23
pixi Naughty Pix! Join Date: Dec 2004 Location: Writing in these boxes is soooo last year! Posts: 6,290 Thanks: 105 Thanked 93 Times in 51 Posts	Re: useless halfords! I've never had any problems but never really used it more than getting a replacement oil filter and other bits and bobs for my old car. Plus it's good for stocking up on oil and cleaning stuff. __________________

23-07-2007, 09:46	#25
Jonny5ive NAPPYMASTER!! Join Date: Nov 2004 Location: Stonehouse, Glos. Posts: 2,176 Thanks: 81 Thanked 46 Times in 37 Posts	Re: useless halfords! Handbags at dawn __________________ Modified Fabia vRS & Roomster Scout THE FULL 8mins 39sec