20,000 Service

[des_pd_ tdi]

For my 10k Lube service I paid 81.62 (including .99p for screen wash)

I just picked my car up from its 20,000 service and paid £157.86 (again including screenwash at.99p)

This servicing larks much cheaper than I first thought especially as I'm in Greater London.

Big thumbs up to Willis Motor company.

Des

[VRStu]

Very good prices that Des.

Nice one.

[flatfourburble]

must read the post before posting a question - my bad

[des_pd_ tdi]

Originally Posted by flatfourburble

must read the post before posting a question - my bad

Willis Motor company, as above

Des

[VRStu]

Too late - he got ya!!!

[flatfourburble]

Originally Posted by VRStu

Too late - he got ya!!!

I know............it must be one of them days to day I've done nothing but make school boy errors!

*lowers head in shame*

[teedeeye]

Excellent price! I recently paid nearly £180 for my inspection service at Orchard Skoda, Northampton! That included screenwash @ £2.07+vat
To top that off, they managed to:
1. not identify a coolant leak (I found it visually, they pressure tested twice!)
2. not identify badly distorted/worn rear tyre
3. did not inflate/check spare tyre
4. did not identify undersized battery
5. did not adjust missaligned screen washer jet
6. did not discover broken rear bump stops
7. did not top up antifreeze to correct strength (coolant almost clear, not red)
8. did not clean up their oily handprints from interior and bodywork

des pd tdi, you're a VERY lucky man!

What I fail to understand is that if the cost of genuine parts is fixed nationally, and Skoda UK lays down guide times and labour charges, how come prices vary so much?

[WW_VRS]

Broken some clip off the battery holder on mine as part of the 10k service. It will need to be ordered in. Problem is that although I reported it, I just have not got time to go in when the dealer is open this week (or last week )

It will be replaced FOC though (or else ) so I've been promised already.

I paid a LOT, 180 for a 10k (non-annual) service. So I will be going elsewhere for the 20k as based on the same system I'd be paying about 400 quid there, versus the 180 everywhere else...

They dont lay down the labour charges in that they specify hours, not the hourly rate. And then the hours can still be tweaked so it seems

[ChrisRs]

Technically speaking you are still covered by your warranty if you take it to an independant garage and they do the servicing for less than 1/2 the amount. As long as they use genuine parts and oil.

[aixlad]

Originally Posted by WW_VRS

I paid a LOT, 180 for a 10k (non-annual) service.

If it's a non-annual, then surely it's a lubrication service? I've just reached 10,000 miles and have rung around to find out what the cost of a service will be. All the dealers I phoned quoted between £160 and £170 for an annual, and about £70-80 for a lubrication service.

Why did you pay £180 for an oil change?

The dealer I'm using quoted, the following prices, all annuals -

10,000 miles = £169
20,000 miles = £205
30,000 miles = £169
40,000 miles = £225

[karlos_fabVRS]

I've just paid £250.52 incl VAT for my 20,000 service...beat that!

[Fabia 12v]

I know its not a fabia... but mum just had her 30,000 mile service and MOT on her octy 4x4... £312.10 Thought that was extremly good for car like that... plus Marlborough Skoda (west London) now offer this great service called "Club Skoda" you join this for a one off payment of £25... and every year u get a free MOT, 10% off parts and 30% off labour... if only we'd joined before the service and MOT!!! This is also transferable with the car.

Marlborough Skoda.... free coutsey car as well

[Lummox]

Originally Posted by teedeeye

What I fail to understand is that if the cost of genuine parts is fixed nationally, and Skoda UK lays down guide times and labour charges, how come prices vary so much?

Because not all garages quote the correct times and the labour rate varies depending on where you are in the country.

[Reffro]

I'm taking my vRS into Willis for an early 10K annual service, and its £140 for the full service, rather than just an oil change. I was quoted £178 for the same service oop north, so I'm very pleased with the Willis price, especially as you say, they are in London......

[Lummox]

Is your car a year old? Or do you just want the annual service?

[Reffro]

No it will be 7 months old, but based on what will be my annual mileage (12k pa) and type of use, I want to have the annual service early. I will also be changing to 5k mile oil changes, as at least half of that driving is a 7 mile 20-30mins stop/start commute in London, which hammers the oil.

The car was registered 15th Jan, so if I do the annual service now, I also avoid having the cost of it falling in the New Year, which is when I be most skint......

It all sounds a bit backwards but it make sense to me.

[Lummox]

If you do the 10k lube service though you wont need the annual service in Janurary, its goes another year or 10k from there. Also its proven changing your oil more than the recomended interval anyhow doesnt actually benifit the engine anyhow.

If your doing 12 pa you dont need annual servicing.

[Reffro]

Originally Posted by Lummox

If you do the 10k lube service though you wont need the annual service in Janurary, its goes another year or 10k from there. Also its proven changing your oil more than the recomended interval anyhow doesnt actually benifit the engine anyhow.

If your doing 12 pa you dont need annual servicing.

I've spoken with Skoda and the dealer, and they agreed with me. The car will need an annual service either now or in Jan, regardless of whether I have a 10k oil service. So I can get an oil service now and return again in Jan 2006, or do like I was planning to do anyway. An alternative that was offered was an oil change now and the annual check in Jan without them changing the oil again. An early oil service however does not remove the need for the annual check.

As for changing the oil more frequently, it may be overkill, and cost a bit more money, but I prefer to do it, and it won't do any harm.

[hussein]

I had my 20k service at Willis Motor Company, but I wish I could say it was all ok. Paid roughly the same as des_pd_tdi and when I went to pick up my car they had not ticked the correct boxes on the task sheet.

20k service was ticked at the top (that is what they charged for), but none of the 20k boxes on the second half of the page were ticked. Nor were any of the diesel specific boxes (something to do with fuel filter) checked.

Also the week before my car was booked in for service I asked for some touch up paint which they said would be in stock in a couple of days. When I picked up the car, it was not there.

On top of that, they had charged me for fixing a rattle in the passenger door when my car is still in warranty. And I had to be charged that, because the manager was not there (on holiday), and they could not get authorisation from him, or ask to see why this was the case. Because I had picked up my car just as they were closing, they told me to sort it out the day after.

Anyway, the next day I called up to see what was the deal about the gaps on the task sheet. The lady on the phone seemed stressed out at me and told me straight away that he simply must have forgotten to tick the boxes, but all the work has been carried out. As for the fuel filter, they don't change that anymore.

I am happy with "he has forgotten to tick the boxes", everybody is human and I really don't want to make a big fuss about it at all. What I am not happy about is being told that without asking the mechanic.

I don't think there is much I can do at this point. I phoned Skoda UK to ask about the fuel filter, and whether a service should be the same everywhere as I still had some questions, and I didn't particularly feel like talking to the lady at Willis. They were helpful and called me back to assure me that all the work on my car had been carried out as it should have been. Thats all I wanted to know.

Some people may say if he has forgotten to tick boxes, what else has he forgotten to do? Also the fact that I have both copies of the sheet points to a little sloppiness (is that a word?).

I've been to Willis Motor Company a few times. First time was in winter to replace a PAS Sensor. They knew the problem and diagnosed it over the phone and booked my car in the week after. Yet when my car was there, they didn't have the part so it was in for another couple of days. Not very happy about that. I also wanted a quote for some minor accident damage, which they didn't manage to do over the few days the car was there.

Anyway, it may all sound like a disaster. The fact is I will still go there next time I need something. The manager is a very reasonable man, and when there are problems he always sorts it out straight away and that is important to me. As soon as he was back from holiday, he called me, and sent me a refund for the rattle charge and the touch up paint in the post. That is why I will go back.

[Adrian]

Just had my 2003 Octavia TDi Estate serviced at Whitehill Service Station in Meopham. When I booked it in I told them it was on a 2 year service interval, and I repeated this when I took it in this morning. They have not picked up on the fact and have used standard oil rather than the nice expensive stuff so the car is now up for a 10000 service even though the computer is set for 20000.

When I rang and queried this they offered to have the car back and change the oil again but since I only do about 8-9000 miles a year I wonder if I shouldn't just leave it and get the computer set for 10000 miles in 12 months time.

Alternatively I suppose I could go back to the 2 year service interval next time round or would there be a problem with this having had ordinary oil in the engine?

On a general point what do others think about the merits of 10000 or 20000 intervals with the sort of mileage I do, a lot of which is fairly short journeys. This car has has got to last me a long time so I want to treat it correctly.

Incidentally the service cost me £157.71 which seemed very reasonable.

[johnjohnhealy]

Originally Posted by Lummox

If you do the 10k lube service though you wont need the annual service in Janurary, its goes another year or 10k from there. Also its proven changing your oil more than the recomended interval anyhow doesnt actually benifit the engine anyhow.

If your doing 12 pa you dont need annual servicing.

YES, thanks for confirming that, i've been trying to tell someone in another thread thats the case but they dont seem to be able to grasp it

[Reffro]

Originally Posted by johnjohnhealy

YES, thanks for confirming that, i've been trying to tell someone in another thread thats the case but they dont seem to be able to grasp it

It has since been established that regardless of what Lummox says (this is not meant to reflect on him), Skoda UK do not share the same opinion. The annual service is seperate from an oil change and cannot be ignored. If you have an early oil change you still need to have the annual check done.

[ap0gee]

Have just been quoted £235 from the dealer who sold me the car for 20k + annual inspection. Taking into account VAT, this is over £30 more than it should be according to the spreadsheet thingy on the Skoda website.

As a direct result, I have rung my local garage who are VW specialists, and am waiting to see what they'll charge me for it!

[david_reed19]

My Fabia Vrs was in for it's 20,000 mile service today and it cost me £184.40 which I didn't think was too bad, I was expecting more. That's at Barkers Skoda in Hull.

It's quite a shock putting your foot down in a loan car only to see the speedo barely move

[ScoobyChris]

Originally Posted by ap0gee

As a direct result, I have rung my local garage who are VW specialists, and am waiting to see what they'll charge me for it!

You think that's a lot, wait til the cambelt service Interestingly, my Skoda dealer came in 100 quid cheaper for that than my local highly rated VW/Audi specialist

FYI, my local dealer quoted about £250 for my 80k service (which is a 20k including inspection I believe) and then an extra 50 quid for brake fluid replacement (should be replaced every two years or 20k miles I think)....

Chris