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Skoda customer services- do they know about servicing schedules?!

This is a discussion on Skoda customer services- do they know about servicing schedules?! within the Fabia I forums, part of the Skoda Model Discussion Area category; Just spoke to Skoda CS hoping to get some clarification on something which actually seems to be dealt with nicely ...


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Old 09-01-2007, 16:53   #1
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Default Skoda customer services- do they know about servicing schedules?!

Just spoke to Skoda CS hoping to get some clarification on something which actually seems to be dealt with nicely on some threads here.

My service spanner indicator came on a week or two back, surprised me as it was given a 30k service only 6 months ago.

The history is:
New Oct 04
10k lube service May 05
20k main service Dec 05
30k lube service Jul 06
Now service indicator at 36k. I guess because it's a year since the last major service. Strangely though it never came up with a reminder in Oct 05?

My dealer told me it would be ok til 40k, but I don't want to risk invalidating the warranty so I checked with Skoda CS who basically said go by what the indicator says, followed by a caveat that these often don't get reset properly.

So it looks like yet another trip to the dealer for a service I can ill afford right now. Been seeing too much of the dealer lately sorting out various leaks and a failed electric window motor. God help me when the warranty runs out! I wonder if an extension is available...
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Old 09-01-2007, 17:08   #2
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Default Re: Skoda customer services- do they know about servicing schedules?!

Yep extended warranties are available, but with a 3rd party not Skoda.

I also called Skoda CS with a service enquiry and they had no idea. All they could say was to contact my local dealer. Bloomin useless.
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Old 09-01-2007, 22:32   #3
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Default Re: Skoda customer services- do they know about servicing schedules?!

There are 2 extended warranty options available for purchase through your local Skoda dealer - Optima and Elita - both underwritten by Car Care Plan.
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Old 10-01-2007, 18:05   #4
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Default Re: Skoda customer services- do they know about servicing schedules?!

all the service indicators do this, you don't need another service until 40k.....
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