Vindis Skoda ate my ICE

wega3k · 03-03-2006, 09:50

After recently getting my system (kenwood double din dvd, sat nav, etc.) fitted and then re-fitted (see earlier thread), I was less than thrilled yesterday when I picked my Octavia up from Vindis Skoda in Cambridge to find that in the four days it had been with them, someone had totally messed up the settings on my head unit.

Worse still, the front right channel is wrecked, I suspect the amp for that channel in the head unit has been blown. Just a tiny crackly output through the tweater, accompanied by clicking sounds.

I'm absolutely livid. Went in there before work this morning absolutely fuming. Waiting for a call back from them now. The car was in for a couple of warranty fixes, recall work and a new wheel bearing. They had no business even turning the stereo on.

Any advice or similar experiences?

vRS_Si · 03-03-2006, 09:54

That is totally unacceptable, throw the book at them!
I always take my face-off with me whenever the car gets any work done so that people can't fiddle. If you can't as it's double din just take a fuse out.

**mannyo** · 03-03-2006, 09:59

Maybe they had the battery disconnected.

Another possibility, you have not used the VAG wiring adaptor. When they plugged their diagnostic tool in they could have send 12V up the cable thats normally used to communicate with the OEM HU. The wiring adaptor bypasses this cable.

wega3k · 03-03-2006, 11:13

It's not that it's gone back to factory defaults. That did cross my mind, but it's definately not. On the damage front, I see what you're saying about the diag tool, but I'm farily certain that a proper VAG wiring adapter was used.

Dr Zoidberg · 03-03-2006, 11:21

And anyway , the problem with the K-line was that it could send 12v to the diagnostics equipment and not the other way round.

This sounds like a blown speaker or channel on the amp

wega3k · 03-03-2006, 11:50

Phoned Skoda customer services so they have a log of the incident. Agreed to call them back once I've heard back from Vindis.

Definately sounds like the head unit that's blown, sounds identical to when my old head unit in my Mk2 Golf went.

iain · 03-03-2006, 13:02

it sounds daft but it is not a dodgy connection on the speaker?

I have seen before a problem like that and disconnecting cleaning the connection has soughted it.

it is probibly worth a check just in case

wega3k · 03-03-2006, 15:57

Quote:

Originally Posted by iain

it sounds daft but it is not a dodgy connection on the speaker?

I have seen before a problem like that and disconnecting cleaning the connection has soughted it.

it is probibly worth a check just in case

Seems unlikely as the connections haven't been distrubed (at the speaker end at least) in the course of this work at Vindis. I saw the wiring in the door when it was being done and it looked fine. Just seems a bit of a conincidence that various head unit settings have been messed with too.

Looks like one of their people just played a little bit too much with it.

The clicking I mentioned is like a clipping sound from the head unit really.

Tom_vRS · 03-03-2006, 17:02

Out of curiosity... why are you using Vindis when you are from Derbyshire

I did use Vindis in the past, but everytime it went in for work it came back worse, so I wrote a letter of complaint and haven't used them since. I still haven't claimed my free valet!

And they tried to charge me £9.99 for the Skoda fascia adapter (Wings charged £2.42)...

I feel for you mate, but it might not be their fault...

wega3k · 03-03-2006, 17:40

I've fixed the location in my profile

. I live in Bishops Stortford and work in Cambrdige.

JUT · 09-03-2006, 22:03

I've had a catalogue of bad experiences at this dealer, see here:

http://www.briskoda.net/forums/showt...ghlight=vindis

wega3k · 10-03-2006, 00:50

Vindis have now fixed my stereo. A cable had been disturbed during the work they were doing. This wasn't really their fault, it was the fault of the nobheads at Technicar for routing the wiring so badly (one wire even goes right over the passenger airbag unit probably rendering it useless

).

The only quibble I have with Vindis now is that my car should have been given back to me as clean or cleaner than when it went in. The inside of the windscreen and A pillars were filthy. They said their usual thing that they'd valet it next time it's in...

One thing I would like to mention about Vindis is their master technician, Danny. This is the guy that did the work on my car and identified and fixed loads of obscure rattles. He also fixed the stereo and stripped the dash and door just so I could see the dodgy wiring done by Technicar and take photos of it. Excellent bloke!

03-03-2006, 09:50	#1
wega3k Briskodian Join Date: Jan 2006 Location: Sheffield Posts: 237 Thanks: 9 Thanked 5 Times in 5 Posts	Vindis Skoda ate my ICE - RECTIFIED After recently getting my system (kenwood double din dvd, sat nav, etc.) fitted and then re-fitted (see earlier thread), I was less than thrilled yesterday when I picked my Octavia up from Vindis Skoda in Cambridge to find that in the four days it had been with them, someone had totally messed up the settings on my head unit. Worse still, the front right channel is wrecked, I suspect the amp for that channel in the head unit has been blown. Just a tiny crackly output through the tweater, accompanied by clicking sounds. I'm absolutely livid. Went in there before work this morning absolutely fuming. Waiting for a call back from them now. The car was in for a couple of warranty fixes, recall work and a new wheel bearing. They had no business even turning the stereo on. Any advice or similar experiences? Last edited by wega3k; 10-03-2006 at 00:52.

03-03-2006, 09:54	#2
vRS_Si Briskodian Join Date: Dec 2003 Location: Coventry Posts: 1,271 Thanks: 6 Thanked 21 Times in 21 Posts	Re: Vindis Skoda ate my ICE That is totally unacceptable, throw the book at them! I always take my face-off with me whenever the car gets any work done so that people can't fiddle. If you can't as it's double din just take a fuse out. __________________ vRS Mirror polished 9*18" Mercedes Alloys, APR FMIC, ABD TIP & CAI, Powder coated inlet manifold, Jabba Re-map, Blueflame/Pipewerx exhaust, Forge DV, KW v3 coilovers, Neuspeed ARB, S3 strut braces, bonnet lifters, Autostyl rear spoiler, Milotec rear diffuser & bumper grills, side rubbing strips removed, front and rear rubbing strips smoothed and colour coded, scuttle pannel colour coded, chrome grill colour coded, mk2 vRS badge, de-locked, tints, mk4 aero wipers.

03-03-2006, 09:59	#3
mannyo BRISKODA Staff Join Date: Nov 2002 Location: Stevenage Herts. Posts: 10,711 Thanks: 24 Thanked 253 Times in 239 Posts	Re: Vindis Skoda ate my ICE Maybe they had the battery disconnected. Another possibility, you have not used the VAG wiring adaptor. When they plugged their diagnostic tool in they could have send 12V up the cable thats normally used to communicate with the OEM HU. The wiring adaptor bypasses this cable. __________________ Manny 2005 Octavia 2.0TDi Elegance combi my skoda website http://www.octaviars.co.uk Join the briskoda.net folding team click Here for more info

03-03-2006, 11:13	#4
wega3k Briskodian Join Date: Jan 2006 Location: Sheffield Posts: 237 Thanks: 9 Thanked 5 Times in 5 Posts	Re: Vindis Skoda ate my ICE It's not that it's gone back to factory defaults. That did cross my mind, but it's definately not. On the damage front, I see what you're saying about the diag tool, but I'm farily certain that a proper VAG wiring adapter was used. Last edited by wega3k; 03-03-2006 at 11:15.

03-03-2006, 11:21	#5
Dr Zoidberg Decapodian Join Date: Jun 2003 Location: On the back of an AA truck with a failed turbo Posts: 10,351 Thanks: 19 Thanked 170 Times in 127 Posts	Re: Vindis Skoda ate my ICE And anyway , the problem with the K-line was that it could send 12v to the diagnostics equipment and not the other way round. This sounds like a blown speaker or channel on the amp __________________ Alex "I laugh in the face of danger, then I hide until it goes away" www.drzoidberg.co.uk

03-03-2006, 11:50	#6
wega3k Briskodian Join Date: Jan 2006 Location: Sheffield Posts: 237 Thanks: 9 Thanked 5 Times in 5 Posts	Re: Vindis Skoda ate my ICE Phoned Skoda customer services so they have a log of the incident. Agreed to call them back once I've heard back from Vindis. Definately sounds like the head unit that's blown, sounds identical to when my old head unit in my Mk2 Golf went.

03-03-2006, 13:02	#7
iain Briskodian Join Date: Jun 2004 Location: in the great north west Posts: 225 Thanks: 2 Thanked 8 Times in 8 Posts	Re: Vindis Skoda ate my ICE it sounds daft but it is not a dodgy connection on the speaker? I have seen before a problem like that and disconnecting cleaning the connection has soughted it. it is probibly worth a check just in case

03-03-2006, 17:02	#9
Tom_vRS Briskodaholic Join Date: Dec 2004 Location: Fenland, Cambridgeshire Posts: 10,740 Thanks: 564 Thanked 362 Times in 244 Posts	Re: Vindis Skoda ate my ICE Out of curiosity... why are you using Vindis when you are from Derbyshire I did use Vindis in the past, but everytime it went in for work it came back worse, so I wrote a letter of complaint and haven't used them since. I still haven't claimed my free valet! And they tried to charge me £9.99 for the Skoda fascia adapter (Wings charged £2.42)... I feel for you mate, but it might not be their fault... __________________ 97/R BMW 328i in Boston Green. << Clickable for boring info. My Journal

03-03-2006, 17:40	#10
wega3k Briskodian Join Date: Jan 2006 Location: Sheffield Posts: 237 Thanks: 9 Thanked 5 Times in 5 Posts	Re: Vindis Skoda ate my ICE I've fixed the location in my profile . I live in Bishops Stortford and work in Cambrdige.

09-03-2006, 22:03	#11
JUT Briskodian Join Date: Aug 2004 Location: North London Posts: 1,204 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Vindis Skoda ate my ICE I've had a catalogue of bad experiences at this dealer, see here: http://www.briskoda.net/forums/showt...ghlight=vindis __________________ Fabia has SOLD! Weekend car: Cooper Green TVR Chimaera Daily driver: Carmine Red Vauxhall Omega... 2.0 LS... Auto... Estate... with towbar & drinking problem

10-03-2006, 00:50	#12
wega3k Briskodian Join Date: Jan 2006 Location: Sheffield Posts: 237 Thanks: 9 Thanked 5 Times in 5 Posts	Re: Vindis Skoda ate my ICE Vindis have now fixed my stereo. A cable had been disturbed during the work they were doing. This wasn't really their fault, it was the fault of the nobheads at Technicar for routing the wiring so badly (one wire even goes right over the passenger airbag unit probably rendering it useless ). The only quibble I have with Vindis now is that my car should have been given back to me as clean or cleaner than when it went in. The inside of the windscreen and A pillars were filthy. They said their usual thing that they'd valet it next time it's in... One thing I would like to mention about Vindis is their master technician, Danny. This is the guy that did the work on my car and identified and fixed loads of obscure rattles. He also fixed the stereo and stripped the dash and door just so I could see the dodgy wiring done by Technicar and take photos of it. Excellent bloke!

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