Simpsons Skoda (Preston) Ltd - Preston

[DGW]

Simpsons Skoda (Preston) Ltd
271-273 Brook Street
Preston
PR1 7NH

Tel 01772 202070
Fax 01772 202071

Redirecting to simpsons.skoda.co.uk

New Car Sales
Authorised Repairer

[andy2407]

Went into the new Simpsons Skoda dealership in Preston recently to get a new battery for my remote key - it had got to the point where I had to stand very close to the door to activate the central locking.
Unfortunately, a new battery didn't help and a faulty key was diagnosed.
Simpsons ordered up a new one and I went in last Friday to get it sorted. They also offered to re-code my spare key that had never worked since I bought the car - unfortunately the dealer I got it from wasnt local so I hadn't bothered to go back to make them sort it.
I had to wait a while as apparently they have to get some details from the key and then send off to Skoda UK for a code.
So to kill time while I was waiting....

• I had a Briskoda mini-meet with Taztastic (who had popped in for some screenwash) and Ants (who was hanging around trying to sell cars )
• On Taztastic's recommendation I bought a couple of litres of the Skoda approved screenwash - with free fitting and free water!
• I had a test drive in a TDi vRS - very nice although heavy traffic, poor road conditions, and getting lost prevented a full evaluation
• I saw the Service Manager with some sill protectors, which before I knew it were being fitted on my car for a "special price".
• I got a free coffee (which Ants assured me justified spending lots of money on aforementioned sill protectors)
• I got a free keyring (ditto)

Anyway, the car is all sorted. All of the staff were friendly and helpful. Ants of course is ex-Simpsons Colne, and I believe the service manager and one of the other salesmen are from the Preston Audi dealer, so plenty of VAG experience.
With all the reports of dealers shutting down, its good to see a new one opening up.
I wish Simpsons all the best with their new venture.

[andy2407]

I recently had my 2nd service (39k on variable) done at Simpsons, and some warranty work - delaminated windscreen, ashtray cover, centre storage compartment cover all replaced without problem.

They also identified and stopped the creaking noise coming from under the car (see post 85 in http://www.briskoda.net/forums/new-o...3/#post994400).

All staff at the dealership are very friendly. Laura (Service Reception) and Phil (Aftersales Manager) have kept me fully informed throughout, chasing up Skoda with technical queries and ordering in replacement parts under warranty as required.

Courtesy cars have been provided when needed (an Octy II 1.9TDi DSG estate for the last couple of days) and my car has been returned washed and vacuumed.

Service as it should be - many thanks!

[PGuk]

MY first Skoda - 5th day of ownership and I couldn't be happier with Simpsons or the car.

Where do I start? I can only comment on buying a used car and doing a part-exchange, but its by far the best service I've had in the past 3 years (changing my car ever 12 months). They aren't pushy, don't follow you around the cars and just let you take a car away to test on your own. The handover was really good and the staff were very helpful (Craig and Kelly). My car was waiting in its own little "room" within the showroom - very impressed! I had a minor problem where my petrol flap wouldn't stay shut and had to go back - and they fixed the door catch on the spot.

Great service - i can highly recommend them!

[Vix]

I have had a few dealings with Simpson's and i'm very happy with them My first dealing was with my Dad's Seat Leon (he was away in Crete and it decided to flood ) Phil (aftersales Manager) took my call and was very helpful especially putting me at ease. I booked the Car in and they set about finding out why it had flooded and drying the poor thing out (it stank like a fish that had been dead a few months). They discovered that the pollen filter hadn't been put in right and that some of the door seals were blocked thus causing a massive fluid intake (it was to the top of the rear foot wells).

I am currently in the process of getting my Fabia VRS off them, they have been fantastic, I really can't say I have come across a Car dealership as helpful

Keep up the good work

[KELSTAR]

Well done Vix on your new number plate, you'll be making all the local VRS owners jealous with that clever find. Plus you’ve got what I think is the nicest example of a used Fabia VRS I’ve ever seen, have fun in it… Kelly

[Vix]

Why thank you Kelly I am very pleased with my number plate, it was a great find but I just need the car to go with it like yesterday I will hopefully see you Friday

Are you sure there are no freebies lying round down there? I wouldn't dream of saying no to anything

[KELSTAR]

I'm afraid I won't be about on Friday (time off for good behavior) so you'll have to speak to the lovely Craig 'The Saint'.

[Vix]

good behavior? only joking

I wonder if Craig would notice if I called him Mr Le Saint by accident

[J999VRS]

Hi

Just wanted to add my support to the staff at Simpsons Skoda in Preston. Kelly who I dealt with recently when purchasing an Octavia VRS Combi was most helpful and kept me updtated at all times.

I suspect the red Fabia VRS referred to in a previous entry on this thread might be my old car (gone but not forgotten) I loved that little car and hope the new owner enjoys it as much as I did. (I'm flattered by your comments about my old car Kelly) I am looking forward to putting my VRS plates on the Octavia.

[Bobbyg]

If I am reading the above posts correctly, there are some sales staff from Simpsons who contribute on here?

If they are, could you please PM me as I am on the lookout for a Roomster for my dad and I think you have the one he wants!

Cheers

[stuckontrucks]

I`d like to add to the glowing report on Simpson`s. My only complaint was having to travel to Colne for service. When I saw that they had opened the Preston dealership i I couldn`t have been happier. Jim

[Johnwg]

A big thanks to Simpsons from me as well. Kelly and Ants couldn't have been more helpful if they'd tried when I purchased my Octavia from them a few weeks ago.

No messing around, everything was simple and straight forward and the car was like new (including full first service) when I collected it.

[chris w]

Another big thanks to Kelly and Simpsons.
Just bought my 05 Fabia VRS from them and the service was spot on.
Great to dael with a sales person who is straight forward and has no BS.

Thanx Kelly

[Little Katie]

I took my car to Simpsons for its just-under-3-year-pre-warranty-expiry service this week and was really happy with the service. Stuart kept us well informed during the day as to what work needed doing on the car (warranty work including door seal repair and front wheel bearing replacement) and was also great with Andy's kids, chatting to them whilst we waited for the paperwork to complete. The 2 other members of staff I met were also really friendly. Definite thumbs up from me!

[Fish]

Just had my extremely late 40k service done at Simpsons Preston.

Always a pleasure dealing with Phil on Service Reception and Aaron does a great job on my car (thanks for sorting out my wheel balancing mate!)

Phil offered me the use of a courtesy car for the morning and when I went back to collect my car, it was washed and vacuumed (and it certainly needed it!)

Always got plenty of time for you and, together with the sister dealership in Colne would highly recommend to anyone.

[sidetable]

Just had my first service and decided to use Simpsons Preston.
Very impressed with Phil the service manager who looked after a few warranty issues I had. Very good service car valeted and a loaner too.

Will return when I am ready to swap my car (just go's to show that good service breeds new sales)

Woodheads Blackpool could have learned a great deal from Simpsons............R.I.P.

[JohnTee]

Had my Octavia vRS serviced for the first time yesterday at Simpsons, and was very impressed by the whole experience. I arrived at 8.15 and was dealt with straight away by Phil the service manager. He took the keys and handed me back keys for a Roomster courtesy car.

Whilst the car was in he sorted some warranty issues I had, including the software upgrade, and ordered a new alloy and fog light surround, both of which were flaking.

When I collected the car, he talked though what had been done, and also helped me out with a problem I have on one of the other alloys. The car was cleaned inside and out, and helped to give a level of attention I haven't been used to before, mainly from BMW dealers on other cars.

Well done Simpsons!!

[LaceSensor]

bought my vRS Octavia CR DSG from Simpsons Preston
John Williams the salesmanager answered my many many queries by rapid reply of email, and Kelly Gaze handled the partex and handover of the new car and she was impeccable at her job.

Really happy with the service so far, everything has been spot on and they went the extra mile for various reasons and for that I thank them.