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Skoda UK Customer Service Address

This is a discussion on Skoda UK Customer Service Address within the Skoda Motoring News forums, part of the BRISKODA Announcements, News, Introductions and Rules category; Moderators, please move if this is in the wrong forum, but I didn't know where it fitted best. Cut a ...


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Old 01-02-2006, 09:41   #1
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Default Skoda UK Customer Service Address

Moderators, please move if this is in the wrong forum, but I didn't know where it fitted best.

Cut a long story short, In December I purchased an Approved Used Octy, mainly because I wanted the peice of mind that the pre sale checks and warranty provide.

Dealer said that he will send details of sale to Skoda and warranty would come out in post. Weeks went by, hadn't got anything so phoned dealer who said sometimes Skoda are slow, but he would get on to it.

Six weeks went by so I phoned Skoda who put me in touch with warranty dept - they had nothing registered on my car.

Phoned dealer back, yet again he said he would get on to it.

Two weeks have gone since then and I still haven't heard anything, so I want to write a letter to Skoda Customer service to find out what's going on.

Phone calls don't seem to do me any good, and I would prefer to send a letter over an email because I can guarentee that a letter will get there and be read by someone.

Does anyone know of the postal addess for Skoda UK?

Cheers
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Old 01-02-2006, 10:18   #2
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Default Re: Skoda UK Customer Service Address

SkodaAuto Customer Service Centre
Freepost CN2774
Wallington
Surrey
SM6 7BR


SkodaAuto Customer Service Centre
PO Box 114
Wallington
Surrey
SM6 7QJ

The first is the address on a letter I received in June 2003. The second is that on the copy of the New Vehicle Warranty sent with that letter.
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Old 01-02-2006, 10:57   #3
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Default Re: Skoda UK Customer Service Address

Many thanks.
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Old 01-02-2006, 23:33   #4
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Default Re: Skoda UK Customer Service Address

Hi

The address you need is:

Skoda Customer Service Centre
PO Box 114
Wallington
Surrey
SM6 7QJ

Good Luck!

Regards

Ian

Oops apologies only just noticed someone beat me to it!
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Old 13-02-2006, 08:17   #5
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Default Re: Skoda UK Customer Service Address

Just incase anyone was wondering - 8 weeks went by without hearing anything, so I wrote a letter to customer services asking what was going on last Tuesday, and lo-and-behold my warranty was with me on Friday.

Standard letter though, no explanation.
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Old 09-01-2008, 23:14   #6
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Default Re: Skoda UK Customer Service Address

can anyone help with the email address of Skoda customer services?
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Old 09-01-2008, 23:27   #7
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Default Re: Skoda UK Customer Service Address

Quote:
Originally Posted by Foxy View Post
can anyone help with the email address of Skoda customer services?
There is a contact form on their website at Škoda - About Å*koda - Contact Us

Or if you don't want to use that, the same page has a phone number - maybe you can give them a call and ask for their email addy
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