Just put my Octavia in for 20,000 mile service at main dealer- Progress Skoda, Bedford. My vehicle was set to viable service intervals, using the more expensive oil for viable services. I specified this when I took it in. when I drove out, I noted the log book where the service engineer had ticked 'oil NOT suitable for variable service intervals' used.

When I complained to the sales assistant, he said "They just ticked the wrong box" and ticked the other box. Then when I got home (3 miles) I noted the trip computer told me I had 9600 miles to my next service!

this means they have almost definitely put the wrong oil in AND changed the car to fixed interval AND knocked off 600 miles!

Deeply unimpressed, and feel a mug, wish I had marked the oil filter so I could at least be sure the oil even got changed.

Anyone had any bad experience there? or got a recommendation in this area? (Biggleswade)

This is not my first poor experience with this dealer.

http://briskoda.net/forums/forum/53-skoda-retailer-network-reviews/

Take it back and get them to do it properly.

ah sorry, missed the dealer reviews section, cheers, will repost.

Take it to VagTech on Milton Keynes for the next service. They are the dogs.

They have done work on my VRs and the wife's Lupo Gti.

Steve

Anyone had any bad experience there? or got a recommendation in this area? (Biggleswade)

I can recommend TTS Roadsport which is at the other end of Bedford.