My new 1.8TSI Estate (Damn CDAA coded engine!) is using alot of oil; around 1l per 372 miles! Sooty pipes and max to min in just over a week. I've raised it with the garage I bought it from and said I'd like an oil consumption test done as its been like this since I've had it (around 2 mths and 1900miles - total 69,000 miles).

So when I go into the garage and they do it; they weigh etc but what happens if the oil light comes on before the 600 miles is up? I can't drive the car with it warning me but I can't fill it up as then it'll skew the results?

 

Nathan

 

 

The car should have the oil and filter changed, then new oil & filter added.

The correct quantity of oil, then the car taken up to operating temperature and the oil level checked.

Then the Oil is drained and weighed.

1 litre is 857 grams.

Then the oil is returned to the engine.

Some want you to run it for 300km then you take it back and they drain the oil and weigh it.

Some say 600 km,   but insist on 1000km (621 miles)  or longer.

Until the Low oil light comes on.

 

Some places first just fill the oil to the correct level and then seal the dipstick and filler cap and do an informal check.

 

 

This is an official test, on the left.

spot the major error a Trained Technician made......

 

On the right is how it used to be done. Correctly really.

Edited 28 July, 20169 yr by GoneOffSKi

That's a lot of oil , it must be like del boy trotters reliant van with all that smoke ;-)

If the Oil Light comes on before you have carried out the test you need to put oil in unless they are arranging a Courtesy car delivered and your car recovered.

 

If your engine is such a high oil user then do not be heading off on a journey before covering the 186 miles if that is what they want you to coverer before they drain the oil again.

Terry - she is a bit smokey at times and the tail pipes are sooty. Not like my old PD140 though!

Thanks George. I can see they've used 1l = 1000grms.... I need to ensure that the garage doesn't try and wriggle out of they're responsibilities!

A winner.

 

The Official Oil Consumption test really is not fit for purpose and so many have been done wrongly, 

and like there wnere someone thinks 1 Litre of Engine Oil weighs 1000 grams.

Even 1 litre in a Plastic Bottle does not weigh 1000 grams.

 

The 'Within Tolerances of 0.5 litres in 1000km' is a figure they give.

Well engines have been replaced when using 0.3 litres in 1000km.

 

If you have an excessive oil user it should be easy to test and confirm.

 

BE SURE TO ASK THE DEALERSHIP SERVICE DESK TO PRINT OFF THE OFFICIAL CONSUMPTION TEST PROCEDURE.

It is not covered by Data Protection or any such rubbish, they need to know what they are doing and then do it, 

make the report and submit it to Skoda, VW, SEAT, Audi or whoever. 

Copies of Procedure and Report to you.

Your Car, Your Warranty Claim,  The Dealership is your Agent as well as the Warranty Providers agent, & they are well paid to do the tests.

 

People that were charged have had refunds, and test wrongly done are often not picked up on by Trained & Qualified Technicians 

or Warranty Providers.

 

Good luck.

Edited 28 July, 20169 yr by GoneOffSKi

This was the car parked up on the flat road outside my house:

This is after around 80 miles in the exact same spot outside the house

 

Defo need to get this sorted!

Are these both 'Cold Dips',  Stone cold.

Or when still Hot, or warm?

 

When was your last Oil & Filter change done and did you dip the oil cold after that was done to see where the level showed?

Top was warmish and bottom was slightly cooler (maybe 20mins and 30mins respectively)

 

Oil and filter last done at 62,000miles by a Skoda Dealer. 5w30. 

Sounds like it's time to find a scrap second hand engine

Edited 29 July, 20169 yr by peterposh

Sounds like it's time to find a scrap second hand engine

 

Garage will need to pay for repairs more like!

 

I have spoken to Skoda and they are already trying to wash their hands of it. Despite the fact it's a known issue and Audi are now fixing cars out of warranty for ~£500 to the customer....

'Trying',   that is their way.

They can try it, but then there are actions that can make them change their mind, like an Independent Experts Report 

on Fundamental Design, Manufacturing, Component Choise and Quality Control.

 

?

So where is the Customer Services Manager / Communications Manager or Handler communicating from, 

Milton Keynes or some of these other locations where 'They try to wash their hands of things'.?

 

Solicitors Letter and Expert Report and purse legally if required, with Skoda (VW Group paying Expenses if they knowingly built engines not fit for purpose.)  

Waiting to see them in a UK Court telling their tale of no knowledge of their Manufacturing Failures.

Edited 29 July, 20169 yr by GoneOffSKi

The VW person on the end of the phone says that until its had an oil consumption test and diagnosed they won't talk about it. The term out of manufacturers conditions i.e. warranty so not their problem in other words 

 

I feel a little sorry for the garage that I bought it from. They didn't make the engine badly but they're going to have to foot the bill for a poor design. They obviously want to minimise their exposure.

 

After all they bought it themselves from a Skoda dealer....

Did where you buy the car provide a warranty and is it valid.

It is an Insurance Policy and the Underwriter is paying not the Dealership unless it is their Warranty.

 "'Within Tolerances of 0.5 litres in 1000km'"  it sounds like the engines aren't much good to start with ,. How about Skoda's social media sites? You could cause a bit of trouble on there

Look at Owners Manuals from the VW Group.

May use 0.5litres / 1000km is given for every engine.

from 44kw up,  & with 3,4,5,6,8,10,12 cylinders, Petrol or Diesel.   It is there as a cover all statement. 

It is nonsense though.

Edited 30 July, 20169 yr by GoneOffSKi

that's their get out clause . That's why they use  lawyers , gits

Does them no good other than for Employees repeating as though it stands up in a court of law.

 

Anyone expected to put on 8 litres or so between fixed servicing where you are then expected to buy more oil and start again knows thay are taking the pith.

They publish Emission and Economy figures for comparisons and no place on the wall chart or brochure does the VW Group let buyers know that Dealer Purchased oil at around £13 a litre 'May' end up costing £100 plus between services.

or with some vehicles a litre every 3 tanks of fuel which makes the engines more like 2 strokes.

 

Fundamental Design, Manufacturing, Component Choice & Quality Control Failures and Software Issues are something that VW might like to pretend is overblown, but then they know the unacceptable failure rate of some of their products.

They just need non EU Government Agencies and Courts to force the truth from them.

ive just put in 0.75ltr after 10,000 miles

Nice.

Would it not have been a good idea to do an Oil & Filter change as a Fixed Service rather than stay on Variable Serving,?

I have a 2000 170 4x4 and I have never put oil in the car except on the variable service.I do 3 trips a year to Spain as fast as is legal and as I say add no oil!

I've got a 2 x 2010 diesel ford/psa engines mondeos with 200k+  which use virtually no oil between 12.5 k services ( not enough to require top up anyway ) , I've got a 2 litre VW 2015 bus which I've had to "top up " with  2.5 litres of oil before it's got to it's first service :-) ,I've got a superb 2014 2 litre diesel ( 70k)  which I've had to add 1 litre inbetween services, Are   VAG are getting sloppy and  complacent ? Quite worrying

Edited 31 July, 20169 yr by peterposh

Did where you buy the car provide a warranty and is it valid.

It is an Insurance Policy and the Underwriter is paying not the Dealership unless it is their Warranty.

A localise independent with a good reputation. It's not a warranty issue IMO as it existed when the car was purchased. Covered under the Consumer Rights Act so I know what I can expect. I'm guessing they will try and fight it as they won't want to pay the £2500 costs involved.

I do understand their position but in the eyes of the law they're responsible for any costs.

My previous BZB engine twindoor used around 0.5-1l between services. Depended on how much traffic I'd been sitting in. I found stop start traffic caused much more oil usage than my regular driving. I find that perfectly acceptable.

I'd like the car fixed as I really like it and can't find another for sale like it. My.position will be to repair or full refund and then go find another.

Although if they do refund I'd possibly buy a another and wait till plate change and then try and pick up a part ex.

Bloody Audi engines!

Not much point comparing Diesels oil use with the Petrol TSI / TFSI engines that some of have issues.

These were the ones that VW Designed and built to be more economic and efficient and this they achieved but sadly they had manufacturing and quality control issues with components and Engine Management issues.

"If you buy a product that turns out to be faulty, you can choose to reject it which means you can give it back and get a refund

But, the law only gives you a reasonable time to do this – what's reasonable depends on the product and how obvious the fault is.

However, even with major purchases or complex items, it’s safest to work on the basis you usually have no more than three to four weeks from when you receive it to reject it."