Yeti 1.8TSi brand new engine - a success story!!!!

[aka_pseudonym]

My Yeti has a brand new engine in it.   And I mean BRAND NEW - not reconditioned - made on 14th February 2018!  Cost to me - - - zero pounds.  It has been a long, long saga ……

 

I bought a one owner, 2010 (60 reg) Yeti 1.8TSi 4x4 from Evans Halshaw in early December 2017 with 59,000 miles on it.  Having made a few trips over Christmas I realised it was drinking oil. So I did my own "amateur" consumption test in January and reckoned it used 750ml of oil in 354 miles of mixed driving.  As it turned out that wasn't far off.

 

Then I read a lot - mainly on these forums - so a big thank you to all who have taken the time to post.

 

My first stop was RAC Legal Services who were excellent - and free even to non-members I think.  They explained all my rights,  and said wherever possible use email to keep a "paper" chain.  Armed with their advice I sent a pleasant email to Evans Halshaw explaining the problem with the following at the end:

 

"I have been in touch with the RAC Legal Services and understand that the problems with this vehicle are all covered under the Consumer Rights Act 2015 specifically "Section 9 - Goods to be of satisfactory quality", "Section 10 - Goods to be fit for particular purpose", and "Section 23 - Right to repair or replacement".

 

Now after seven months I'm still not quite sure what "Evans Halshaw" is!  They seem to be a franchise that main dealers sign up to and Evans Halshaw put used cars on their forecourts.  They claim to have 20,000 vehicles "in stock" at any one time around the country if you look at their website.  But throughout I was contacting the actual dealer where I bought the Yeti - Vauxhall in Nottingham - not some anonymous Evans Halshaw head office somewhere.

 

Anyway my contact, the "service leader" at the dealership, has been totally brilliant. No quibbles, no arguments, and my main support in trying to get the Skoda dealer to actually do something as you'll discover if you read on …. ! His line throughout has been "I'll get the Yeti fixed whatever it takes".  He said they'd been through it all before with VW's and Audi's so oil burning TSi engines weren't a novelty.  For simplicity I'll just refer to him as "EH" as in Evans Halshaw.  He deserves a medal.

 

EH responded quite quickly and asked me to get a quote sent to him for an official Skoda oil consumption test.  Excellent so far.  I contacted Furrows in Oswestry.  They are 50 miles from me but the closest main dealer - I'm remote.

 

Three weeks later EH still hadn't been sent a quote so I actually posted on here to try and find another dealer who actually did things.  Anyway Furrows pre-empted that by finally quoting so that rather meant I was stuck with them.  EH approved the quote almost instantly and eventually it went for the start of its consumption test at the end of March.

 

A week into the test it hiccupped, went lumpy, and the engine warning light came.  So I went back to Furrows even though I had only covered about 300 miles at that point.  They cleared the code - I later found out it was p0016 "crankshaft/camshaft correlation" - I left, a mile down the road the light came back on, I went back, and was told to "ignore it" as I needed to finish the test!  So I did.  Mostly.  I actually only covered 525 miles for the test but it used 1.5 litres in that distance so a conclusive "fail".

 

That was the very beginning of April. From that point onwards the engine sounded progressively more and more like a biscuit tin full of bolts/old London taxi/1960's Rootes Group engine that hadn't had the tappets adjusted in 40 years.  Take your pick.

 

Now, to give Furrows their due, apparently Skoda UK said no goodwill on a repair because of the age of the car, so Furrows upped it to Skoda head office and got 70% goodwill out of them.  So good for them.  And EH agreed to pay the extra 30%.  At that point it was still a bottom end rebuild - pistons, con-rods, timing gear etc.  However the "negotiations", sorting out a parts list, checking availability of parts etc etc just went on and on and on until it was finally booked in for its rebuild (with a loan car for me) on 4th June.

 

But all that time - two months - I was left to drive the thing.  I sent countless emails saying I didn't think I should be using it even though I restricted my driving to essential trips only.  I bought a bluetooth module for £3.99 on eBay so I could read the p0016 fault code.  When I asked about that the reply was "don't worry about it".   I even recorded the sound of the engine and sent an MP3 and the response was "doesn't sound too bad at the moment".  That was exactly sixty miles before the pistons hit the valves and it all self destructed!

 

That conveniently happened on the Saturday before the car was finally due to go to Furrows on the Monday.  So the only difference for me was that I went to Furrows in an RAC recovery flatbed with my Yeti on the back.

 

Furrows of course removed the engine, took it to bits, and "discovered" the the chain tensioner had gone, the pistons had hit the valves, and the engine was past repairing.  All exactly as I had been predicting would happen over and over for the previous two months.  Furrows then emailed myself and EH that a replacement engine was now needed. 

 

EH's brilliant  response to them (he copied me into everything so I think I can quote) included -

 

"The fact that you have then allowed the customer to take the vehicle away with a CONFIRMED major engine fault that could potentially cause the mentioned issues in my opinion makes you liable for the further damage caused. If this was the result on my service desk, me and my team would have no choice but to cover these additional costs as we are seen as the expert who have a duty of care to the customer."

 

Anyway the final upshot was that Skoda supplied an engine with their 70% goodwill still included, and EH agreed to pay a little bit more for their 30% (not much, only about £180 I think).  The engine eventually arrived at Furrows and when they un-boxed it they found it was BRAND NEW (that was a first for them they said).  They then stuck it in my Yeti, and six weeks after it had gone to Furrows on a flatbed I got it back.  Total bill £4,834.99 inc VAT. Cost to me - zilch.

 

It is a wonderful driving experience (compared to before).  When I drove it back from Furrows I went the "long way" and managed to do 100 miles instead of 50 just for the hell of it!  I've been told to try and stick to 3,500 revs max for a couple of thousand miles but even doing that I can feel it wants to go "briskly".  Too good for a Silverstone track day, it'd embarrass all the Maseratis.  So I think an entry in the 2019 Dakar is the way to go.

 

It's oddly perverse - because of Furrows' ineptitude I've ended up with a brand new engine rather than just a rebuild.  And because there was a loan car booked for me anyway for the "repair" it just meant I had use of it for six weeks rather than ten days.

 

And the moral of it all -

 

Well Evans Halsahw really were courtesy personified  - his final email saying "I hope moving forwards that the vehicle remains fault free and that the car you have been left with exceeds your original expectations." sums it all up.  You wouldn't get that from Arthur Daley!

 

And Furrows - well I think they did very well getting goodwill out of Skoda - others might not have bothered,  and I think their work seems good, but it was twenty one weeks between my original email asking for an oil consumption test quote and finally getting my Yeti back fully fixed.  21 weeks. 5 months. 41.6% of a year!

 

And me - well ignoring all the extra grey hairs from the hassle, I've now got a Yeti with a new engine in it which is guaranteed for two years.  That can't be bad!

 

Should anyone in a similar situation want more detail about the whole saga just ask.  I'll be happy to oblige if I can.  Good to give something back to these forums.  Might be a bit unfair on EH if he now ends up with a queue of potential Yeti 1.8TSi buyers because of all this though!

 

And finally here's a pretty pic of my brand new engine as supplied to Furrows before it was fitted:

 

 

 

 

 

(I know this should really be in the TSi oil consumption pages but I can't locate them - and anyway it'll need adding to the numbered list at the start.  Maybe a moderator could do that - thanks.)

 

 

 

[Ryeman]

If it’s a manual, does it have a Sachs clutch?.

[aka_pseudonym]

8 minutes ago, Ryeman said:

If it’s a manual, does it have a Sachs clutch?.

 

No idea - whatever was originally fitted.  Anything swapped over from the dead engine was inspected and deemed to be OK.

 

[Ootohere]

Brand New from the Factory can be a Refinished engine straight from the Factory, so the Block that was returned from previous use is stripped and then used without having been melted and recast.

But all that matters is it is a new engine and has a 2 year warranty.

[aka_pseudonym]

6 minutes ago, Offski said:

Brand New from the Factory can be a Refinished engine straight from the Factory, so the Block that was returned from previous use is stripped and then used without having been melted and recast.

But all that matters is it is a new engine and has a 2 year warranty.

 

 

I don't know but Furrows thought it was brand new.  This is the block marking.  I was told that the number one down from the top (140218) is the actual manufacturing date.  They'd had reconditioned engines before to fit so I presume they know the differences.  Maybe VW had run out of dead engines to recondition so had to make a new batch?

 

 

 

 

 

[aka_pseudonym]

19 minutes ago, Offski said:

Brand New from the Factory can be a Refinished engine straight from the Factory, so the Block that was returned from previous use is stripped and then used without having been melted and recast.

But all that matters is it is a new engine and has a 2 year warranty.

 

And Furrows also pointed out that it had a lot more ready fitted than they'd expect on a normal "base" engine.  Even has the oil filter on it!

 

[Ootohere]

What were you told about engine numbers and the DVLA?

That it was a like for like engine and no need to inform, or you have the details and have your V5 changed, or that there is no need to do anything?

Best get in writing which ever they say in writing from the Fitting Dealership and Skoda UK.

http://briskoda.net/forums/topic/324108-replacement-engines-engine-numbers-v5-dvla-skoda-uk-what-happened 

Edited 18 July, 2018 by Offski

[aka_pseudonym]

2 minutes ago, Offski said:

What were you told about engine numbers and the DVLA?

That it was a like for like engine and no need to inform, or you have the details and have your V5 changed, or that there is no need to do anything?

Best get in writing which ever they say in writing from the Fitting Dealership and Skoda UK.

 

Furrows said I did need to inform the DVLA - just write the new number in the changes section on the V5 and send it off.  Still a CDA engine but the number has gone from 167945 to 220802 - are numbers sequential - does that mean VW made 52K engines after my old one and before my new one?  Furrows stamped up the Service Schedule too with a note that the engine had been replaced.

 

One other thing I insisted on - and EH supported me - was that the cat was tested.  I'd been driving the thing around for two months  - misfiring with oiled up plugs - so un-burnt petrol must have been going through it.  I understand oil doesn't hurt a cat but petrol does.  So they did an MOT emissions test when it was back together which it passed with flying colours.  They inspected it too, and took a pic!  No way of knowing if there's any long term damage of course but at least it's OK at present.

 

 

 

 

 

[aka_pseudonym]

1 hour ago, Offski said:

What were you told about engine numbers and the DVLA?

That it was a like for like engine and no need to inform, or you have the details and have your V5 changed, or that there is no need to do anything?

Best get in writing which ever they say in writing from the Fitting Dealership and Skoda UK.

http://briskoda.net/forums/topic/324108-replacement-engines-engine-numbers-v5-dvla-skoda-uk-what-happened 

 

Update - DVLA website says I need to include "a receipt for the replacement engine" with the V5 when I send it in.  I do have the Furrows receipt listing all the work/parts including the new engine, but it doesn't actually show the new engine number on it anywhere.  So I'll submit it with the V5 and see what happens!  I'll add to the post if the DVLA won't accept it.

 

 

[Sno_monsta]

That engine looks so good.

 

Does anybody know how much a new engine would cost?

[Ootohere]

Near £5,000 supplied and fitted at a Main Dealership, but they might quote £7,500.

The places your car went seem to not be much interested in getting involved.

[Sno_monsta]

First place I took it is just 2 blokes, one in the office and one mechanic. They're ok for small stuff and 12 years ago rebuilt the pedal box on our old polo for a fraction of the cost of anyone else.

 

Currently the yeti has been sitting at the VW specialist in Eccles for just about a week and they were supposed to get to it midweek, so that should be today.

 

They said on pumpdown compression test the rings are ok, but if it had oil starvation then I think the cam lobes and rockers might have worn. My concern is any metal worn off will have gone all through the engine and contribute to a shorter life span for all other components. 

 

It's been 30 years since I rebuilt an engine, I no longer have the space, tools or time to do it myself.

 

 

[Ootohere]

@Sno_monsta

I really meant have your engine removed and sent to an 'Engine Re-builder' or there is maybe some 'To be trusted'  Engine builder with one sitting on an exchange basis.

That is where i would expect a VW Specialist to know who to use, where a Skoda Main Dealer may not be interested in Rebuilds.

There are 'specialists' in the many posts in the 1.8tsi / 2.0tsi engine failure thread.

[SuperbRaj09]

On 18/07/2018 at 18:40, aka_pseudonym said:

 

And Furrows also pointed out that it had a lot more ready fitted than they'd expect on a normal "base" engine.  Even has the oil filter on it!

 

I bought a 2012 Skoda Superb 1.8TSI MT with  77k  on the odo. I checked the previous service record it showed that in the year 2017 it had a engine base replacement under warranty due to some missfires and coolant leak. Can anyone tell me what is a engine base? Is it the engine block or the whole engine?

[aka_pseudonym]

1 hour ago, SuperbRaj09 said:

I bought a 2012 Skoda Superb 1.8TSI MT with  77k  on the odo. I checked the previous service record it showed that in the year 2017 it had a engine base replacement under warranty due to some missfires and coolant leak. Can anyone tell me what is a engine base? Is it the engine block or the whole engine?

 

I'm no expert but from what I learnt when mine was being swapped was it'd be much more than just the block.  I understood a base engine would have been a complete assembly of a reconditioned block, head, camshafts etc all built up at the factory.  They changed the specs for the timing/chain/tensioner components from the early 1.8TSI's as they were the weak link (pun) so they would have been new components to be fitted.  What I also got "extra" as Skoda supplied a "complete engine" was the auxiliaries and bolt on bits - oil pump, water pump, sump and so on and so on.

 

But as I say I'm no expert.  You might do better to start a brand new topic in the Superb section "What is included in a base engine?".  There are Skoda mechanics who contribute to this forum - they'll know.

 

 

[SuperbRaj09]

35 minutes ago, aka_pseudonym said:

 

I'm no expert but from what I learnt when mine was being swapped was it'd be much more than just the block.  I understood a base engine would have been a complete assembly of a reconditioned block, head, camshafts etc all built up at the factory.  They changed the specs for the timing/chain/tensioner components from the early 1.8TSI's as they were the weak link (pun) so they would have been new components to be fitted.  What I also got "extra" as Skoda supplied a "complete engine" was the auxiliaries and bolt on bits - oil pump, water pump, sump and so on and so on.

 

But as I say I'm no expert.  You might do better to start a brand new topic in the Superb section "What is included in a base engine?".  There are Skoda mechanics who contribute to this forum - they'll know.

 

 

Actually i bought my car on 2019 and its a 2012 model but when i searched for the service history the service advisor told me that the base wngine was changed on 2017 with 47k on the odo.I was very curious for what it was changed and is it a good buy or not but then i reasiled then i got a new engine only with jst 30k kms run. I think i am lucky to get this car with this replaced engine. What do u think?? 

[aka_pseudonym]

35 minutes ago, SuperbRaj09 said:

Actually i bought my car on 2019 and its a 2012 model but when i searched for the service history the service advisor told me that the base wngine was changed on 2017 with 47k on the odo.I was very curious for what it was changed and is it a good buy or not but then i reasiled then i got a new engine only with jst 30k kms run. I think i am lucky to get this car with this replaced engine. What do u think?? 

Sounds good.  If your car's original engine was changed "due to some missfires and coolant leak" that sounds more like a crack somewhere or a warped head rather than just a head gasket gone.  Possibly easier for the dealer just to replace the engine and not bother trying to find out where the problem is.  Anyway you've got an eight year old car with a three year old engine, I've got a ten year old car with a two year old engine, so we've both done well!  I expect both engines will outlive the cars they are in.

[SuperbRaj09]

7 hours ago, aka_pseudonym said:

Sounds good.  If your car's original engine was changed "due to some missfires and coolant leak" that sounds more like a crack somewhere or a warped head rather than just a head gasket gone.  Possibly easier for the dealer just to replace the engine and not bother trying to find out where the problem is.  Anyway you've got an eight year old car with a three year old engine, I've got a ten year old car with a two year old engine, so we've both done well!  I expect both engines will outlive the cars they are in.

Yes we both are lucky to get rid of all those scary 1.8tsi issues.I hope these engines wont trouble more in future. The only problem i am having is of a bad low preassure fuel pump which i think is normal with 80k kms in odo. 

[SuperbRaj09]

19 hours ago, aka_pseudonym said:

Sounds good.  If your car's original engine was changed "due to some missfires and coolant leak" that sounds more like a crack somewhere or a warped head rather than just a head gasket gone.  Possibly easier for the dealer just to replace the engine and not bother trying to find out where the problem is.  Anyway you've got an eight year old car with a three year old engine, I've got a ten year old car with a two year old engine, so we've both done well!  I expect both engines will outlive the cars they are in.

As i got my car with the  engine replaced  on 2017  but it is a Gen 2 EA888 1.8tsi so does it mean that it comes with the updated timing set and tensioner and also with the updated piston rings and con rods which were faulty in the Gen2 EA888 engine in the inital days???

Do u have any idea when were these faulty parts replaced with new revised parts in which year for the Gen2 EA888 1.8tsi engines?

[aka_pseudonym]

1 hour ago, SuperbRaj09 said:

As i got my car with the  engine replaced  on 2017  but it is a Gen 2 EA888 1.8tsi so does it mean that it comes with the updated timing set and tensioner and also with the updated piston rings and con rods which were faulty in the Gen2 EA888 engine in the inital days???

Do u have any idea when were these faulty parts replaced with new revised parts in which year for the Gen2 EA888 1.8tsi engines?

I think you're worrying unnecessarily!  If your car was made in 2012 it most likely had the revised engine anyway when it was made.  As I recall the original engines - like mine - had an engine number starting CDA, revised ones started CDB.  It'll be in the service book.  I'm not sure if that's right but it's in this forum somewhere if you search.  The early ones self destructed because the piston/oil rings design was rubbish, the chain tensioner was oil pressure driven, that didn't work so the chain skipped cogs, the timing went, the pistons hit the valves and its life ceased.  But your original engine never had that problem - it probably had a cracked block or head from what you said. And even if it had a CDA engine originally, the one installed in 2017 would certainly have had the redesigned pistons, oil rings, con rods, chain tensioner etc fitted when it was reconditioned.  VAG probably replaced tens of thousands of the original engines, in Audis, Skodas, VWs and Seats.  They certainly wouldn't have replaced them with something which could fail again.  Worry not!

[SuperbRaj09]

2 hours ago, aka_pseudonym said:

I think you're worrying unnecessarily!  If your car was made in 2012 it most likely had the revised engine anyway when it was made.  As I recall the original engines - like mine - had an engine number starting CDA, revised ones started CDB.  It'll be in the service book.  I'm not sure if that's right but it's in this forum somewhere if you search.  The early ones self destructed because the piston/oil rings design was rubbish, the chain tensioner was oil pressure driven, that didn't work so the chain skipped cogs, the timing went, the pistons hit the valves and its life ceased.  But your original engine never had that problem - it probably had a cracked block or head from what you said. And even if it had a CDA engine originally, the one installed in 2017 would certainly have had the redesigned pistons, oil rings, con rods, chain tensioner etc fitted when it was reconditioned.  VAG probably replaced tens of thousands of the original engines, in Audis, Skodas, VWs and Seats.  They certainly wouldn't have replaced them with something which could fail again.  Worry not!

Thanks a lot mate. U made me sooo much relieved as i love my car sooo much and i am very concerned about it everytime thats why i am always worried with it and after looking at those 1.8TSI failures and issues i got worried more. Thanks a lot for clearing all my doubts i wish both our cars would be reliable and serve us for a long time.

BTW my original engine number is CDA27**** 

It was manufactured in January,2012

Edited 16 September, 2020 by SuperbRaj09

[SuperbRaj09]

On 16/09/2020 at 21:20, aka_pseudonym said:

I think you're worrying unnecessarily!  If your car was made in 2012 it most likely had the revised engine anyway when it was made.  As I recall the original engines - like mine - had an engine number starting CDA, revised ones started CDB.  It'll be in the service book.  I'm not sure if that's right but it's in this forum somewhere if you search.  The early ones self destructed because the piston/oil rings design was rubbish, the chain tensioner was oil pressure driven, that didn't work so the chain skipped cogs, the timing went, the pistons hit the valves and its life ceased.  But your original engine never had that problem - it probably had a cracked block or head from what you said. And even if it had a CDA engine originally, the one installed in 2017 would certainly have had the redesigned pistons, oil rings, con rods, chain tensioner etc fitted when it was reconditioned.  VAG probably replaced tens of thousands of the original engines, in Audis, Skodas, VWs and Seats.  They certainly wouldn't have replaced them with something which could fail again.  Worry not!

Hey mate. I checked for the engine code written on the top timing cover and found this.

The code is very different . Is this the engine code?? And can u please send your's engine code sticker pic on the timing cover.

[aka_pseudonym]

It will be.  This is the tag which was attached to my engine when it was supplied. Same other than the numbers.  The engine number - for the sake of the DVLA in the UK - becomes "CDA" followed by the six numbers.  So your engine was made on 26th May 2017 at 3:11pm!

 

Edited 18 September, 2020 by aka_pseudonym

[Yetski]

On 18/07/2018 at 13:08, aka_pseudonym said:

My Yeti has a brand new engine in it.   And I mean BRAND NEW - not reconditioned - made on 14th February 2018!  Cost to me - - - zero pounds.  It has been a long, long saga ……

 

I bought a one owner, 2010 (60 reg) Yeti 1.8TSi 4x4 from Evans Halshaw in early December 2017 with 59,000 miles on it.  Having made a few trips over Christmas I realised it was drinking oil. So I did my own "amateur" consumption test in January and reckoned it used 750ml of oil in 354 miles of mixed driving.  As it turned out that wasn't far off.

 

Then I read a lot - mainly on these forums - so a big thank you to all who have taken the time to post.

 

My first stop was RAC Legal Services who were excellent - and free even to non-members I think.  They explained all my rights,  and said wherever possible use email to keep a "paper" chain.  Armed with their advice I sent a pleasant email to Evans Halshaw explaining the problem with the following at the end:

 

"I have been in touch with the RAC Legal Services and understand that the problems with this vehicle are all covered under the Consumer Rights Act 2015 specifically "Section 9 - Goods to be of satisfactory quality", "Section 10 - Goods to be fit for particular purpose", and "Section 23 - Right to repair or replacement".

 

Now after seven months I'm still not quite sure what "Evans Halshaw" is!  They seem to be a franchise that main dealers sign up to and Evans Halshaw put used cars on their forecourts.  They claim to have 20,000 vehicles "in stock" at any one time around the country if you look at their website.  But throughout I was contacting the actual dealer where I bought the Yeti - Vauxhall in Nottingham - not some anonymous Evans Halshaw head office somewhere.

 

Anyway my contact, the "service leader" at the dealership, has been totally brilliant. No quibbles, no arguments, and my main support in trying to get the Skoda dealer to actually do something as you'll discover if you read on …. ! His line throughout has been "I'll get the Yeti fixed whatever it takes".  He said they'd been through it all before with VW's and Audi's so oil burning TSi engines weren't a novelty.  For simplicity I'll just refer to him as "EH" as in Evans Halshaw.  He deserves a medal.

 

EH responded quite quickly and asked me to get a quote sent to him for an official Skoda oil consumption test.  Excellent so far.  I contacted Furrows in Oswestry.  They are 50 miles from me but the closest main dealer - I'm remote.

 

Three weeks later EH still hadn't been sent a quote so I actually posted on here to try and find another dealer who actually did things.  Anyway Furrows pre-empted that by finally quoting so that rather meant I was stuck with them.  EH approved the quote almost instantly and eventually it went for the start of its consumption test at the end of March.

 

A week into the test it hiccupped, went lumpy, and the engine warning light came.  So I went back to Furrows even though I had only covered about 300 miles at that point.  They cleared the code - I later found out it was p0016 "crankshaft/camshaft correlation" - I left, a mile down the road the light came back on, I went back, and was told to "ignore it" as I needed to finish the test!  So I did.  Mostly.  I actually only covered 525 miles for the test but it used 1.5 litres in that distance so a conclusive "fail".

 

That was the very beginning of April. From that point onwards the engine sounded progressively more and more like a biscuit tin full of bolts/old London taxi/1960's Rootes Group engine that hadn't had the tappets adjusted in 40 years.  Take your pick.

 

Now, to give Furrows their due, apparently Skoda UK said no goodwill on a repair because of the age of the car, so Furrows upped it to Skoda head office and got 70% goodwill out of them.  So good for them.  And EH agreed to pay the extra 30%.  At that point it was still a bottom end rebuild - pistons, con-rods, timing gear etc.  However the "negotiations", sorting out a parts list, checking availability of parts etc etc just went on and on and on until it was finally booked in for its rebuild (with a loan car for me) on 4th June.

 

But all that time - two months - I was left to drive the thing.  I sent countless emails saying I didn't think I should be using it even though I restricted my driving to essential trips only.  I bought a bluetooth module for £3.99 on eBay so I could read the p0016 fault code.  When I asked about that the reply was "don't worry about it".   I even recorded the sound of the engine and sent an MP3 and the response was "doesn't sound too bad at the moment".  That was exactly sixty miles before the pistons hit the valves and it all self destructed!

 

That conveniently happened on the Saturday before the car was finally due to go to Furrows on the Monday.  So the only difference for me was that I went to Furrows in an RAC recovery flatbed with my Yeti on the back.

 

Furrows of course removed the engine, took it to bits, and "discovered" the the chain tensioner had gone, the pistons had hit the valves, and the engine was past repairing.  All exactly as I had been predicting would happen over and over for the previous two months.  Furrows then emailed myself and EH that a replacement engine was now needed. 

 

EH's brilliant  response to them (he copied me into everything so I think I can quote) included -

 

"The fact that you have then allowed the customer to take the vehicle away with a CONFIRMED major engine fault that could potentially cause the mentioned issues in my opinion makes you liable for the further damage caused. If this was the result on my service desk, me and my team would have no choice but to cover these additional costs as we are seen as the expert who have a duty of care to the customer."

 

Anyway the final upshot was that Skoda supplied an engine with their 70% goodwill still included, and EH agreed to pay a little bit more for their 30% (not much, only about £180 I think).  The engine eventually arrived at Furrows and when they un-boxed it they found it was BRAND NEW (that was a first for them they said).  They then stuck it in my Yeti, and six weeks after it had gone to Furrows on a flatbed I got it back.  Total bill £4,834.99 inc VAT. Cost to me - zilch.

 

It is a wonderful driving experience (compared to before).  When I drove it back from Furrows I went the "long way" and managed to do 100 miles instead of 50 just for the hell of it!  I've been told to try and stick to 3,500 revs max for a couple of thousand miles but even doing that I can feel it wants to go "briskly".  Too good for a Silverstone track day, it'd embarrass all the Maseratis.  So I think an entry in the 2019 Dakar is the way to go.

 

It's oddly perverse - because of Furrows' ineptitude I've ended up with a brand new engine rather than just a rebuild.  And because there was a loan car booked for me anyway for the "repair" it just meant I had use of it for six weeks rather than ten days.

 

And the moral of it all -

 

Well Evans Halsahw really were courtesy personified  - his final email saying "I hope moving forwards that the vehicle remains fault free and that the car you have been left with exceeds your original expectations." sums it all up.  You wouldn't get that from Arthur Daley!

 

And Furrows - well I think they did very well getting goodwill out of Skoda - others might not have bothered,  and I think their work seems good, but it was twenty one weeks between my original email asking for an oil consumption test quote and finally getting my Yeti back fully fixed.  21 weeks. 5 months. 41.6% of a year!

 

And me - well ignoring all the extra grey hairs from the hassle, I've now got a Yeti with a new engine in it which is guaranteed for two years.  That can't be bad!

 

Should anyone in a similar situation want more detail about the whole saga just ask.  I'll be happy to oblige if I can.  Good to give something back to these forums.  Might be a bit unfair on EH if he now ends up with a queue of potential Yeti 1.8TSi buyers because of all this though!

 

And finally here's a pretty pic of my brand new engine as supplied to Furrows before it was fitted:

 

 

 

 

 

(I know this should really be in the TSi oil consumption pages but I can't locate them - and anyway it'll need adding to the numbered list at the start.  Maybe a moderator could do that - thanks.)

 

 

 

Hi,

 

 I purchased my Yeti from Marlborough Cars, Isleworth back in 2013 

 

Car is 2011 1.8 TSi

 

I’m aware of the issue but wanted to know if anyone has had this lately

 

ive got the dreaded piston oil leak issue (I think)

 

2 litres of oil every 400miles

 

tailpipe is really sooty

 

been ignoring for a while but can’t anymore 

 

 

 

Looking at getting not getting issue diagnosed for ££££ and just getting a recon'd engine and paying £3.5 -4k for whole job

 

Before I do this ...

 

Do I have any consumer rights whatsoever?

 

Many thanks

 

 

[Urrell]

Have you had the PCV valve replaced?