I have recently had some sporadic problems with my auto box and wondered if anyone has had the same. Whilst driving on a 60mph road at 40 mph I was approaching a dual carriageway so pressed the accelerator to pass the van in front and at first nothing happened. The gearbox stayed in sixth gear and was very sluggish getting to 50 mph. The car behind me was flashing for me to get a move on so I pressed the accelerator further when all of a sudden the gearbox changed down to second gear and the engine was reving its head off but did not change up. I had to pull into the nearside lane and slow down to see if it would  change which it did but changed back up to sixth gear and was sluggish again. I must add that this dual carriage way was up hill so when I reached the apex and went down the other side the car then behaved normally. I carried on my journey which was over 200 miles and the car continued to drive fine. Two weeks later it did the same thing again on a different road and since this  I have found that the gearbox will change at the wrong time or will not change up quickly enough resulting in excess revs for no apparent reason. I cant get it booked in for a few weeks and I have to make the same 230 mile journey again for a funeral so am not best pleased. Has anyone else had this problem?   The car had a major service 400 miles ago and has not felt right since but as I dont drive very often it is difficult to pin point things. 

Not experienced this behaviour myself, but the sudden change down and hard acceleration sounds like you activated the 'kick-down' mode. 

 

If you have the drive mode option, were you in Eco mode perhaps? And since yours is a 2019 car, perhaps it was set to Eco mode when it was serviced? (As owners of newer cars know only too well, the drive mode resets to the default mode each time you turn on the ignition, whereas older VW cars would stay in whichever drive mode you used last. Not sure if this is still true for 2019 cars though.)

Certainly sounds like you were in eco mode on that occasion and activated the kick down.

On your other comments that the gearbox hangs on to gears and revs excessive, perhaps you are pulling back on the gear selector when selecting drive and engaging sports mode.

It does sound like accidental ECO mode and/or accidental S mode.

 

It's probably snake oil (and many folk suggest it does nothing) but you could always try the fabled DSG reset procedure: https://www.hypermiler.co.uk/gearbox/how-to-fix-those-clunky-gear-changes-with-a-dsg-reset-vw-skoda-audi-seat-gearbox-auto

It might make a difference and would not do any harm I would guess.

 

For Kessy I am guessing you need to turn the ignition on (without starting the engine) and then press teh accelerator beyone Max (into kick down) and hold it there for 20 seconds then start the engine

I would also do the same procedure and instead of starting the engine press the stop start to turn off the ignition, close the car and lock it. Wait 3 minutes and then start the car normally (alternative methoud out there).

 

Got to be worth a shot before getting it to the garage for a check.

 

Kenny - I was in normal Drive mode and yes it did kick down but I didn't  expect it to go down four gears. Also the engine wascreaming and woud not change back up.

 

 

Smipx - How do you turn on the ignition without starting the engine with a push button start???? I would like to try the DSG reset but cannot understand the prcedure.

17 minutes ago, Rockinghorse said:

 

 

How do you turn on the ignition without starting the engine with a push button start???? 

Push the start/stop button without your foot on the brake pedal.

I am reading this on a phone so no idea which engine or gearbox the OP is about.  What engine and gearbox has it.  Is it one with a DQ200 twin dry clutch 7 speed DSG or a wet clutch DSG and how many miles has it done?   EDIT, I see it might be a ,2019 1.5 TSI.    So best get it to a dealership for a diagnosis.  There is a TPI for a software update on some DQ200,s and you want to check on this.  ?   Then also the 1.5 TSI software updates. Has the car had this carried out?

Edited 6 August, 20214 yr by e-Roottoot

Thanks Kenny R

 

 

Hi e-Roottoot  - My car had a major service a few weeks ago and all softwere updates were carried out including the DSG one. As always though whenever I get the car back its always worse than when I took it in. I didn't have an issue with the auto before but it seems that I do now. The engine seems noisier since the service and does less MPG which is classic i've found but I have too much going on at present to be able to get it sorted. I will try the reset and see if I can sort it myself. Thanks everyone.

@Rockinghorse  In what way was it a 'Major Service', was it just a 2nd service or service at 2 years old and a first service carried out so OIl & Filter and a Pollen Filter,

or was it the by the mileage and, 

was it the Spark Plugs Changed & the Air Filter Changed and other stuff?

?

How many miles has your car done from new?

 

Best get the car back to them so that they can find what they have caused to mess up your car by them servicing it or doing software updates.

 

 

My car had been in the dealership for over two months while they tried to sort out the water leak which turned out to be the windscreen. In the process they damaged my car in a number of areas resulting in my needing a new head lining, new carpets and underlay/insulation, a new centre console and inner sill covers where they had scraped and scratched everything putting the seats back. Added to this they damaged the drivers side sill which had to be repaired and resprayed. I was furious!!!

My car has only done just under 10k miles and was due the second service so I insisted as some compensation they carry out a full service which was oil and filter, pollen filter, air filter and spark plugs and they carried out the updates at that time.

I have been so disappointed with the dealership that I really don't feel like going back there. Since the car was taken apart I have got so many rattles in various places it just doesn't feel like  the car I purchased. They had to take the whole dash out to investigate the leak and its clear local mechanics do not have the skills for this sort of work.

@Rockinghorse

Best get the Warranty Work / Diagnosis on the DSG and engine carried out by  another Dealership with competent staff. 

But sadly

I feel that others might not want to touch it with a barge pole before the clowns you have dealt with sort out whatever issue they have caused.

Best you get this in writing to the Dealer Principal and copy in Skoda UK Customer Services and particularly Kate Laws. 

Hard to say whether it's geniunely a fault or just your inexperience with the car and gearbox.

 

If you push the throttle all the way down there is an additional switch that is the kick-down switch. Basically hitting this overrides any currently drive mode and will kick down to the lowest possible gear. It's possible that with a speed of around 50mph or lower that the car is capable of using 2nd car and it will take it all the way to the red line. Which yes would seem like the engine is "screaming" but certainly not a bad thing or harmful.

 

As for it not shifting up again then that could be to do with the incline you were on, the gearbox deemed the current incline, revs, speed and engine load to warrant staying in 2nd. And you won't get an immediate shift up anyway especially if you've maybe panicked and eased off it holds the lower gear initially until either the revs get too high or you ease off for a good few seconds and then it starts going up the gears again.

Thanks RootToot

 

I will indeed but I have to say that when I contacted Skoda UK Customer Services about the problems I had with the leak and repairs they were not interested and said I had to deal with the dealership.

 

 

Phil-E - I have driven thousands of miles all over the country and Europe in several different automatic cars ( mainly VAG but a couple of BMWs too ) and have never experienced anything like this before so I do think it is as a result of a naff update.

In the 2 1/2 years I have had this car it has been in for four system updates and each time the car has been worse afterwards. I dont think you would get this with Japanese.

At the sme time before this we had an Octavia which was absolutely faultless  and I really wish I had never changed.

A DQ200 DSG can kick down, you can double kickdown, you can drop gears manually but dropping 4 gears is really not on when tryig to just get a shift on and proceed safely like doing an overtake.

The car is a 150ps 1.5TSI so has ACT, that needs to be considered as well. 

 

Best get the car checked out and that any software updates where done correctly, after all the was and is a reason for them, that was the trouble some had with 2019 1.5TSI's and then also the DQ200 DSG's.  Some were having no drive when stopping and going to pull away.  Some got rid of their 1.5 TSI DSG's because of the Safety Critical issue that Dealership staff and Skoda were just panning people off with.

Edited 7 August, 20214 yr by e-Roottoot

See @Georginapost as well as others.

http://briskoda.net/forums/topic/461809-15-tsi-with-7-speed-dsg

 

I've not had anything like that, but I'll just say I'd anyway always find overtaking while going uphill & staying in D, something of a challenge in my MY19 1.0 DSG, particularly at 40mph (maybe OK at 60-70mph).  The car does feel somewhat high geared car for the small engine, rather in the fashion of old style French Citroens & Peugeot 504s, fine on motorways and when not too hilly, but the kick-down is almost painfully sluggish (& then car takes off rather violently), if I want a sudden burst of speed.  So I soon got into the habit of anticipating a bit more (no bad thing) and moving the gear stick backwards into Sport mode when preparing to overtake, or if I think the car will sound like it's labouring on an approaching uphill.  Then in Sport mode, the car becomes nicely responsive.  Gear stick back again to revert to D mode afterwards - I quite enjoy driving like this and it makes progress feel quite fluid (without needing all that tedious left hand leg clutch antics from those long gone manual car days - did cause me mild leg/knee problems) and seems to keep me more alert, as opposed to just pottering along in Drive mode all the time.  I never used the Sport mode in the previous 1.2 DSG Yeti, as the car always felt rather more low geared in D for overtaking, but now do prefer the Karoq way of doing things.

 

Having said all that, I must say there does semm to be something rather wrong with your car, sounds almost like a slipping problem on one of the twin clutches, but I'm no expert.

 

Also very sorry to hear about your servicing problems generally.  Not had any real issues with my car & been very satisfied with the Walthamstow dealer.  After 2 years it had the 2nd service a couple of weeks ago @ only 11,000 miles. I came away, if anything, with the engine sounding a bit sweeter and quieter.

I have a 190ps tdi and I will still knock back into sport mode for overtaking, pulling out of dodgy junctions, anticipating the need to accelerate quickly after braking for a sharp bend etc. It transforms the response by telling the car to prepare to accelerate rather than average to poor response depending on the car in drive or eco mode settings.

So quick and easy to do and I find it better than using the paddles and going into manual for a bit. Immediately the overtaking, junction exit achieved, or car is accelerating as needed I go back to drive mode or eco mode again.

Edited 7 August, 20214 yr by kenfowler3966

5 minutes ago, kenfowler3966 said:

I have a 190ps tdi and I will still knock back into sport mode for overtaking, pulling out of dodgy junctions, anticipating the need to accelerate quickly after braking for a sharp bend etc. It transforms the response by telling the car to prepare to accelerate rather than average to poor response depending on the car in drive or eco mode settings.

So quick and easy to do and I find it better than using the paddles and going into manual for a bit. Immediately the overtaking, junction exit achieved, or car is accelerating as needed I go back to drive mode or eco mode again.

 

I find it much better to leave our 190 TDI in Sport mode all the time.  It's even better if you hold down the ESP button and switch off as much of the stability control gubbins as possible.  

It is more responsive in  sport mode but I am now past the need to drive on the limit. For 99% of the time drive mode is fine and I like to use eco mode on the long trips we do between Leeds and Norwich every few weeks now. It definitely does better mpg in eco mode topping out at about 51mpg for the 170 mile trip. You don’t need sport mode on fast dual c’way or motorways. The car is at the speed limit comfortably faster than most from a standing start and then illegal to go faster anyway. Once on slower A roads towards Lincolnshire and Norfolk there are virtually no places to safely overtake now anyway with speed cameras all over the place.

 

If I was looking for a sporty car there are others much more suitable out there?

I did once forgetfully leave my car in Sport mode on a long stretch of the M4 on a Bristol - London trip that I do regularly (so much for it keeping me alert), yet it was one of my most economical runs ever for that journey, at 53mpg actual.  It still was in 7th gear quite a lot of the time, but presumably it changed down sooner on hills or if wanting some power to get past a collection of slower moving traffic.  but maybe it was a warm day with the wind behind me & no hold-ups & ideal traffic conditions.

 

On the other hand I don't like being in Sport mode when driving round town as I actually find my 1.0 DSG too 'responsive' then, particularly moving from standstill - it pulls away rather too suddenly and makes driving generally jerkier at around-town speeds.  The throttle is actually rather too sensitive for me even in ordinary Drive mode going from standstill and needs a more delicate foot on the pedal, compared with other non VAG cars I've driven.  I would really like to soften it's top-of-the-pedal responsiveness (via VCDS or even the official OBDeleven), but I do wonder with the auto car, if this might mess up the way the accelerator links with the DSG over some parts of the performance spectrum, interfering with all that intricate computer control.  I asked my dealer at the last service & they won't adjust it.

The OP has a very different animal.

 

No point comparing a very revvy 3 cylinder 1.0 TSI with a 7 speed twin dry clutch DQ200 DSG or a 4 cylinder 190 ps TDI with grunt & a wet clutch DSG

with a 1.5 TSI / 150ps ACT with a DQ200 7 Speed Twin Dry Clutch DSG.

Edited 7 August, 20214 yr by e-Roottoot

I had a similar experience on my MY21 on it's first long journey. I was in adaptive cruise trying to overtake a lorry, the car got to the rear corner of the lorry then decided to brake (or let off the accelerator completely presumably as it though it was too close?). This took me by surprise and pressing the accelerator didn't give the expected fast response, by this time people were starting to appear behind me so I floored it the revs went sky high but still the car just gradually accelerated, certainly not at what I would have expected at those revs and clutch fully engaged, it sounded and reacted like a crappy CVT.

 

Since then it's only unexpectedly slowed one other time, now I know not to completely trust the cruise control and hover over the accelerator ready to catch it earlier so I don't need to floor it.

 

I do switch down to Sport mode now for things e.g. junctions, roundabouts, steeper hills or fast overtakes. I find Normal mode to be a bit too sluggish not to trust it completely to react quick enough when pulling out, but likewise Sport mode seems to hang onto the gears too long if driving along a flat bit of road it could change up and when detecting a large accelerator input could change down again, but generally it doesn't, it just sits there with high revs.

 

I think I did see an Accelerator option buried somewhere in the menu system, I planned to look at that at some point to see how it changes the accelerator pedal responses.

If like my more lowly MY19 SE 1.0 DSG Tech, that accelerator option is just for when the Adaptive Cruise Control is turned on.  You can set the closeness of distance to the car in front in the same lane, before it slows or even applies the brakes + also set how fast you want it to accelerate back up to the set cruise speed, after you have pulled out into the overtaking lane.  Following discusions on this forum, I set the proximity to vehicle in front in cruise at the next to closest and accelerator to either the maximum or next to maximum, I forget.  As others have found, this seems to make for the smoothest progress on motorways.  Even so I try to anticipate both the proximity of the vehicle in front I'm catching up with and also those if any bearing down on me behind at more than the legal limit and pull out in good time, ensuring indicators are on (seems to partly override the proximity sensor).  This is because the cruise system does tend to 'hang on' to the vehicle in front for longer than I'd like, even after pulling out, with consequent unnecessary brake application in the overtaking lane.  However, typically on a 2 hour motorway journey, I'll forget myself a couple of times and be caught be a slower vehicle in front with fast traffic too close in the outer lane and the brakes get applied quite sharply - livens me up a bit, which is no bad thing.

5 hours ago, FireBIade said:

I think I did see an Accelerator option buried somewhere in the menu system, I planned to look at that at some point to see how it changes the accelerator pedal responses.

 

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