Anyone dealt with Autotek UK nr. Basingstoke?

r.welfare · 12-11-2007, 18:55

Firstly, I'd like to point out that I am not referring to SJB Autotech based in Daneshill Industrial Estate near the tip. This company is based out in the village of Steventon near Overton.

They were recommended to me via a Basingstoke taxi driver (80% of the Basingstoke minicabs are Octavia diesels) so I gave them a go with my wife's 2001/51 Fabia 1.4 16v, 70k miles up. The car has given constant irritations with the 'check engine' light since we have had it, but doesn't use any oil nor was the throttle body particularly gunged up.

Anyway, the work done (new starter motor, new discs and pads all round, new front oxygen sensor, and a new cambelt kit - because they seemed to think that the last one done 10k previously only used one new belt, not two - with all OE parts, plus service, brake fluid and coolant change) came to £1,108. I agreed to the work as they told me the car would be 'like new' when finished. They collected the car in the morning and delivered it back at 11pm so we could have it the next day - good service I thought.

Two weeks on and the new starter motor still grinds like the old one, and the engine light has been coming on again with the same fault code (17559).

What is more concerning is that their landline gives 'number not in service', the main man's mobile goes straight to voicemail with 'call the landline' as a message and their unit appears permanently closed. I paid by cheque as they don't take cards, so not sure where I stand from a legal perspective, although I haven't gone down any legal route yet.

Would be interested to hear from any other Hampshire-based Skoda owners who may have used them since Jackson's went out of business.

cheezemonkhai · 13-11-2007, 15:01

Cancel the Cheque and see if they contact you.

If they do tell the the problem if they don't then you haven't lost anything.

**VRStu** · 13-11-2007, 15:58

If at two weeks on they've not cashed the cheque then see if you can cancel it. It's not completely right to deny them of the money but likewise if you aren't happy and they can't be contacted then it's a good start point.

gilesk · 13-11-2007, 16:09

Cancel the cheque

r.welfare · 14-11-2007, 18:18

Unfortunately they cashed the cheque a day after the work was done, and the problems manifested themselves a week later. Anyone know what the legal routes are?

12-11-2007, 18:55	#1
r.welfare Briskodian Join Date: Oct 2005 Location: South East UK Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Anyone dealt with Autotek UK nr. Basingstoke? Firstly, I'd like to point out that I am not referring to SJB Autotech based in Daneshill Industrial Estate near the tip. This company is based out in the village of Steventon near Overton. They were recommended to me via a Basingstoke taxi driver (80% of the Basingstoke minicabs are Octavia diesels) so I gave them a go with my wife's 2001/51 Fabia 1.4 16v, 70k miles up. The car has given constant irritations with the 'check engine' light since we have had it, but doesn't use any oil nor was the throttle body particularly gunged up. Anyway, the work done (new starter motor, new discs and pads all round, new front oxygen sensor, and a new cambelt kit - because they seemed to think that the last one done 10k previously only used one new belt, not two - with all OE parts, plus service, brake fluid and coolant change) came to £1,108. I agreed to the work as they told me the car would be 'like new' when finished. They collected the car in the morning and delivered it back at 11pm so we could have it the next day - good service I thought. Two weeks on and the new starter motor still grinds like the old one, and the engine light has been coming on again with the same fault code (17559). What is more concerning is that their landline gives 'number not in service', the main man's mobile goes straight to voicemail with 'call the landline' as a message and their unit appears permanently closed. I paid by cheque as they don't take cards, so not sure where I stand from a legal perspective, although I haven't gone down any legal route yet. Would be interested to hear from any other Hampshire-based Skoda owners who may have used them since Jackson's went out of business. Last edited by r.welfare; 12-11-2007 at 21:06.

13-11-2007, 15:01	#2
cheezemonkhai Briskodian Join Date: Jan 2006 Posts: 14,723 Thanks: 91 Thanked 412 Times in 383 Posts	Re: Anyone dealt with Autotek UK nr. Basingstoke? Cancel the Cheque and see if they contact you. If they do tell the the problem if they don't then you haven't lost anything. __________________ Cars make CO2 and trees absorb CO2. By driving your car you're feeding a tree and helping the environment.

13-11-2007, 15:58	#3
VRStu Briskoda Staff Join Date: Dec 2004 Location: Hampshire Posts: 20,433 Thanks: 114 Thanked 925 Times in 830 Posts	Re: Anyone dealt with Autotek UK nr. Basingstoke? If at two weeks on they've not cashed the cheque then see if you can cancel it. It's not completely right to deny them of the money but likewise if you aren't happy and they can't be contacted then it's a good start point. __________________ Stu - Freedom Pimp Stu's Websites - http://www.fabia-vrs.com & http://www.octavia-vrs.com Stu's Car - Hmm, Have a guess...... SWMBO's Car - 2008 Seat LEON TDi Stylance, Black Magic, Sports Pack, Rear Parking Sensors. Something for Weekend - A Patio

13-11-2007, 16:09	#4
gilesk MadridBriskodia Join Date: Jul 2006 Posts: 1,017 Thanks: 16 Thanked 9 Times in 9 Posts	Re: Anyone dealt with Autotek UK nr. Basingstoke? Cancel the cheque __________________ who'd have thought it eh?

14-11-2007, 18:18	#5
r.welfare Briskodian Join Date: Oct 2005 Location: South East UK Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Anyone dealt with Autotek UK nr. Basingstoke? Unfortunately they cashed the cheque a day after the work was done, and the problems manifested themselves a week later. Anyone know what the legal routes are?

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