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Servicing Madness

This is a discussion on Servicing Madness within the Maintenance & Performance forums, part of the General Motoring Discussions category; Hey Dudes and Ettes, I am coming up to my 20,000 Service and I went back to my dealer to ...


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Old 16-01-2004, 10:52   #1
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Angry Servicing Madness

Hey Dudes and Ettes,

I am coming up to my 20,000 Service and I went back to my dealer to get a price for servicing....

He quoted me 295 quid ( I was expecting around maybe 120)
Then I rang another dealer and he said 195 for the exact same service.

Am I brain dead or all the dealers trying to rip us off and think we are stupid!!

I then contacted a VW dealer and he quoted 200 and can reset the "insp" indicator....


So now I have resorted to my Girlfriends brother a honest mechanic and he offered to do it for 100 and has vag-com software and will reset the ecu.


I have a 1.2 Furby, what exactly needs to be replaced on 20k service and are these figures daylight robbery or is there no price control.

Anyone have this happen to them.


Thanks

Robbie :new_evil:
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Old 16-01-2004, 11:09   #2
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Quote:
Originally Posted by robbie_fabia
I have a 1.2 Furby, what exactly needs to be replaced on 20k service and are these figures daylight robbery or is there no price control.
20k has a lot of inspections on it IIRC, so you're paying a trained mechanic to check everything over, which takes some time. So you might find that if you take it to the cheaper place, they either pay their mechanics less or will spend less time inspecting the car...


Rob.
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Old 16-01-2004, 11:16   #3
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True very True but the first place told me what was to be done as he read it from a sheet in front of him and same in the next dealer...I know cheap might not always be better !!

what i want to know can i find out what needs to be inspected although!
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Old 16-01-2004, 11:27   #4
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Quote:
Originally Posted by robbie_fabia
what i want to know can i find out what needs to be inspected although!
Have a look in the service schedule booklet, it might tell you in there...


Rob.
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Old 16-01-2004, 12:02   #5
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This mirrors my thread of yesterday (thanks for responses BTW) and matches my figure for 20K 36month 1.4 8v .Obviously there is a fair amount of yer pays yer money yer takes yer choice or some latin phrase " Cavy at M-Power" although quite why BMW should have Guinea Pigs is beyond me!

I have 79/100 going in on Tues for a 10k ( The chief mechanic is an afficeinado with his own Vrs modified if you get my drift) and will feed back on cost and to link to another thread the Fabia Vrs demo should be mine for the day as some compensation so I will be able to give MHO to that thread

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Old 16-01-2004, 12:05   #6
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cheers tony
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Old 16-01-2004, 12:13   #7
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Marlborough Skoda's service pricing list is here.
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Old 16-01-2004, 12:14   #8
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nice one thanks :butterfly
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Old 16-01-2004, 16:01   #9
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I'm sure my Octy vRS 20k service was only £125 at Skoda dealer ....
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Old 16-01-2004, 16:03   #10
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hmmm the plot thickens
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Old 16-01-2004, 16:16   #11
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Just booked my 'proper' vRS in for the 20k mile service (car only on 17k) and told it will be £150 max and that includes changing brake fluid. Sounds very expensive to me for a vehicle with a relatively straightforward engine.
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Old 17-01-2004, 19:56   #12
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recently had my 1.4 8v 20000 service done at my local ex Skoda dealer. £147 including MOT.
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Old 17-01-2004, 20:13   #13
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So basically the issue is that there is no price control out there...

i dunno it's getting worse!
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Old 20-01-2004, 22:16   #14
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octy vrs at 10k 'only ' cost £217 today but I found out that my only local skoda agent (citroen,VAG.peugot,volvo,maserati,land rover range rover jaguar also) charges £79.00 per hour

Thats £160,000 per year!!!!!

I BET HE DOESn'T SEND FATHERS DAY CARDS!!!!!

Last edited by DGW; 20-01-2004 at 22:27. Reason: Close quotes added.
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Old 21-01-2004, 06:02   #15
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My VRS has just been serviced. A variable service with the dash indicator showing at 16,000 miles.

The service cost, with full oil change and Langzeit filter and longlife oil, was £225.00.

The brake fluid wasn't changed, even though the car was just two years old.

They also sold me a ltr. of Castrol SLXII to top up for £11.40.

Got my coil packs changed to L models without even a blink of the service receptionists eyes, let alone a sharp intake of breath !!!

This service lark is (and always will be) a minefield, as far as I am concerned.

Have they seen my coming?????

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Old 21-01-2004, 11:45   #16
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Ok Guys I have had 3 services now prices listed below:

10,000 miles - £54.88p

20,000 miles - £162.96p

30,000 miles - £84.67p

Apparently the even mileage ones are the expensive ones, so roll on 40k
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Old 21-01-2004, 14:54   #17
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Right Lads these Muppets are seriously getting on my Bobbies (I am male) mmmmm

It seems that dealers can charge what they like and put in the cheapest parts ie. spark plugs, oil etc etc...


I just had my car serviced now at 20,000 for exactly 125 quid.

Now all parts oil brake fluid filters and even windscreen wipers were replaced with quaility products and the ecu insp indicator reset....

This guy is a small time mechanic with the necessary vag-com software and an honest head on his shoulders....

The car is running as per usual at 100% and everything has been checked out as per his schedule and even the car had a mini-valet.


parts totalled 62 quid and labour was 63 quid.... He is an ex-vag mechanic and through his honesty is getting a full book of services every week and is not getting greedy but rather building a steady book of clients who will come back and back as they know they can trust him...

Why can't dealers be like that, yes that guy wants to make a profit but he will be around a hell of a lot longer than most of these dealers.!!!

I rest my case.....

He is also going to be branching into the Re-mapping of ECU's and performance items...

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Old 21-01-2004, 14:58   #18
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Quote:
Originally Posted by robbie_fabia
Why can't dealers be like that, yes that guy wants to make a profit but he will be around a hell of a lot longer than most of these dealers.!!!
'cos dealers have high overheads. And does this guy actually run an insured garage, or is he just a "freelance" mechanic?


Rob.
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Old 21-01-2004, 15:01   #19
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Yes he is insured, pays VAT and is an Ex-REME mechanic of 12 years and has dealt with every thing from a Challenger down to a Quad...

I know they have high overheads but to be honest they have no justification for there exorbarant prices and the great variations.
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Old 21-01-2004, 15:40   #20
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Quote:
Originally Posted by robbie_fabia
Yes he is insured, pays VAT and is an Ex-REME mechanic of 12 years and has dealt with every thing from a Challenger down to a Quad...
But he still doesn't run a showroom, nor, I assume, provide nearly new courtesy cars, nor have to look to grow his company nationally and internationally...


Rob.
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Old 21-01-2004, 15:43   #21
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I assume you are a dealer and dont care about the average punter who has a budget and needs value for money
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Old 21-01-2004, 15:48   #22
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Quote:
Originally Posted by robbie_fabia
I assume you are a dealer and dont care about the average punter who has a budget and needs value for money
Then you assume wrong, I am in no way affiliated with dealerships. I'm just saying, things in business usually are costed the way they are for a reason.

It's easy enough to find out how much a service will cost you at the dealer when you buy the car, it's not like it's a hidden surprise you can't budget for. Value for money is a subjective thing - I've always been pleased with the work done on my car by the dealer, and I'd struggle without a courtesy car to use.

And you have the choice - if you can't afford to pay a dealer, then you can do the work yourself or pay an independent. Just because one is more expensive than the other doesn't mean there isn't a good a reason for it!

And considering you're complaining about the cost of routine servicing, I'm surprised you spent as much as you did on replacing your rear light clusters!


Rob.
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Old 21-01-2004, 15:57   #23
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Yes you have good points and they are good points but value for money and good workmanship go a long way.. The point that I am trying to make is that the variations are so big from one dealer to another and in some cases a dealer that has several branches but charge differently....

And re the clusters yes they were a few quid but was a present but i see your point.... better to have a good reliable car than an unreliable good looking car...

ado
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Old 21-01-2004, 16:03   #24
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Quote:
Originally Posted by robbie_fabia
value for money and good workmanship go a long way.. The point that I am trying to make is that the variations are so big from one dealer to another and in some cases a dealer that has several branches but charge differently....
True...I guess it comes down to what you're paying for. For example, with your service, you were just paying for the parts and the guy to spend the time doing it. At some dealers you'll be paying for them to run courtesy cars, paying for their new showroom, future investments, liability cover, regional wage variations, etc.

I'd imagine most of these costs are different from dealer to dealer...


Rob.
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Old 21-01-2004, 16:08   #25
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I see your point and the facts are there, one thing that skoda should do is introduce a standardised service "service" for the dealers and hence there would be a realtive degree of continuity and slight variations for different areas within say 5 to 7 % ie..london more expensive than say taunton becuase of rent etc...

anyhow no matter the service costs i will stay with skoda as to be honest it is hard to beat them for both reliabliity and a good user community that use them like here on briskoda
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