Do your wings, Bonnet & lights line up?

Web Ferret · 19-06-2008, 13:47

Had my 14 week old octy returned from a certain Leeds Skoda dealer after crash repair damage and the front does not line up. The bonnet (which is a new one) is 8mm out from the wing.

Bodyshop manager says he checked this personally. They have arranged to take my car back in but just wondering if I am being too demanding (as the bodyshop have implied)

Pics updated.

Right hand side: this is OK

Left hand side that doesn't line up

Front grill - same on both sides

Auberne · 19-06-2008, 13:50

I think you have every right to expect that the work done is to your satisfaction, however you should have picked this up when you collected your car. Did you sign for the work after you inspected it?

Web Ferret · 19-06-2008, 13:54

Quote:

Originally Posted by Auberne

I think you have every right to expect that the work done is to your satisfaction, however you should have picked this up when you collected your car. Did you sign for the work after you inspected it?

They dropped it off when my wife was at home - she spotted it but could not check it properly with a baby and a toddler and signed paperwork "unchecked". Part of their accident management services is to collect and deliver the vehicle.
Oh and the lower grill hasn't been fitted properly either you can see the joins.

Timo · 19-06-2008, 13:57

If you are using an approved repairer, the car should com out as it would have been before the accident. Have a look at another car and compare take pics if need be to compare. I had to send my car back twice even then there were problems but i couldn't be bothered to send it back.

skorob2007 · 19-06-2008, 16:35

I'd certainly reject it and demand they rectify it at once.An 8mm panel gap is totally unacceptable, so is an ill-fitting lower grille.
If you get fobbed off, take photos of it and threaten the Dealer with Trading Standards and Skoda UK.That should get some results.

Harry_vRS · 19-06-2008, 16:43

My nearside light unit doesn't sit flush with the wing. Never has.

Makefish · 19-06-2008, 17:03

Would be interested to see pics of this as I had a similar experience when a new wing was fitted!

The front did not meets the lights in the same way and although the bodyshop spent a couple of hours realigning it the best they could it still aint perfect but within 'tollerances'!

DieselNick · 19-06-2008, 20:01

I had a new wing on my 6 month old Octy a few weeks ago. I'm pretty fussy, and I honestly can't tell that it's been replaced. It is possible to get a decent repair, so don't be fobbed-off.

Jonno VRs · 19-06-2008, 20:22

I have suffered similar issues at the hands of bodyshops.

They rely on the fact that most people won't notice or won't care too much.

motr · 20-06-2008, 07:47

Quote:

Originally Posted by Web Ferret

Had my 14 week old octy returned from a certain Leeds
Bodyshop manager says he checked this personally. They have arranged to take my car back in but just wondering if I am being too demanding (as the bodyshop have implied)

Pics - Sorry the thumbnails don't work - this is my first attempt as posting pics!
Right hand side: this is OK

Left hand side that doesn't line up

Front grill

That is clearly a bad job and if I could offer one bit of advice to the bodyshop manager, it would be to find a new job.

Unreal!

Makefish · 20-06-2008, 07:56

That is a pretty poor job imo and deffinately worth kicking up stink about!

Web Ferret · 20-06-2008, 13:12

Glad you agree - Not what I expected from a Skoda bodyshop.
I've had a moan about the extra mileage as well as it is being picked up on Monday and then returned back.

Organist · 20-06-2008, 16:38

That would be unnacceptable to me. A poor job in my opinion.

Web Ferret · 20-06-2008, 19:51

Just a quick bump now I have added bigger pics.

Glen Mansbridge · 20-06-2008, 20:44

Hi

The repair looks a bit shoddy to me. My BMW was damaged in the high winds a couple of years ago but you can't tell from the repair. Having said that, my wife's Mini was almost written off by a minibus and we rejected it about 6 times! The first time we went to collect it I noticed a 10pence sized dent in the front wing. Things went down hill from there! Needless to say we P/Exed it soon after, the buying dealer commenting on how few stone chips it had in 43K miles!

Persist until you are 100% satisfied!

Web Ferret · 20-06-2008, 21:27

We had a megane that went back to a "direct line approved" garage 3 times
a few years ago. I thought this time I would insist on a Skoda bodyshop.

bosnjo · 21-06-2008, 14:53

Quote:

Originally Posted by Web Ferret

Had my 14 week old octy returned from a certain Leeds Skoda dealer after crash repair damage and the front does not line up. The bonnet (which is a new one) is 8mm out from the wing.

Bodyshop manager says he checked this personally. They have arranged to take my car back in but just wondering if I am being too demanding (as the bodyshop have implied)

When got my new Octy (I'm 1st owner), I didn't like main beams position as they were with gaps and one was 1 cm out of the bumper. I've done the job myself and it was very easy.
Here I've posted step to step how to do it:

http://briskoda.net/forums/octavia-i...-tricks/55750/
post number 8.

I repeat, it's easy. Took me 20min to get it perfect. Don't forget to go to adjust focus after adjusting your beams.

Taxi 219 · 21-06-2008, 17:25

That is totally unacceptable.You say it was a Skoda approved bodyshop?
I would go fooking mad at them for that.I do hope you get it sorted 100%

Web Ferret · 21-06-2008, 19:42

Quote:

Originally Posted by Taxi 219

That is totally unacceptable.You say it was a Skoda approved bodyshop?
I would go fooking mad at them for that.I do hope you get it sorted 100%

Yes it is the bodyshop at the Skoda main dealer in Leeds...

motr · 23-06-2008, 08:43

Quote:

Originally Posted by Web Ferret

Yes it is the bodyshop at the Skoda main dealer in Leeds...

So here's a quick tip. NEVER take your car there.

With the bigger pictures, it looks even worse. See, the problem is, when I had part of my car resprayed due to some clown at Wings being a bit slap dash with a drill, the approved bodyshop told me that insurance jobs mean they get a damn site less money than a private customer paying cash.

Maybe that tells us something. Doesn't mean its right though.

Web Ferret · 23-06-2008, 20:57

My Octy got picked up today, got returned this afternoon and its gone back to Leeds AGAIN and I drove home in their courtesy car.

The bonnet/wing is now OK but there is a massive gap above the left headlamp and the front grill hadn't been done at all.

I was none too impressed so rang one of the directors. Mr Keith called me back after half an hour so I explained the problems. He said he would look into it and call me back. He did!

Apparently the bodyshop manager is on holiday. He has looked at a few other Octys and then compared it to the work done on mine and is going to make sure that its done properly. He apologised and said that he would call me again tomorrow.

But the car has now had two unnecessary trips to Leeds so...

Organist · 24-06-2008, 09:56

At least they are acknowledging that their workmanship isn't quite up to scratch, and they are willing to have a look at it again. I can think of worse cities to troll around, whilst waiting tho'! Leeds is quite interesting, nice parish church and a damn good choir! (organist hat on!)

Web Ferret · 25-06-2008, 20:36

All sorted now.

Car got delivered back by the bodyshop manager who is now back off holiday, Front is now correct - they have cleaned it and topped up the diesel tank

dan_the_v8man · 25-06-2008, 20:59

spot on, finally

motr · 26-06-2008, 08:24

Thank god your persistance and insistance paid off.

19-06-2008, 13:47	#1
Web Ferret Briskodian Join Date: Mar 2008 Location: Barnsley Posts: 64 Thanks: 0 Thanked 0 Times in 0 Posts	Do your wings, Bonnet & lights line up? Pics Added Had my 14 week old octy returned from a certain Leeds Skoda dealer after crash repair damage and the front does not line up. The bonnet (which is a new one) is 8mm out from the wing. Bodyshop manager says he checked this personally. They have arranged to take my car back in but just wondering if I am being too demanding (as the bodyshop have implied) Pics updated. Right hand side: this is OK Left hand side that doesn't line up Front grill - same on both sides __________________ Elegance 08 Estate 2.0 TDI - Metallic Silver, Child friendly version - blacked out rear windows, curtain airbags, boot liner, Isofix child seats Last edited by Web Ferret; 20-06-2008 at 20:01. Reason: to add pics

19-06-2008, 13:50	#2
Auberne Briskodian Join Date: Jun 2008 Posts: 48 Thanks: 1 Thanked 0 Times in 0 Posts	Re: Do your wings, Bonnet & lights line up? I think you have every right to expect that the work done is to your satisfaction, however you should have picked this up when you collected your car. Did you sign for the work after you inspected it? __________________ Thanks, Auberne Current - 2006 06 Reg SKODA OCTAVIA 2.0 TDI PD Elegance 5dr Sports. Black Magic with Black Cloth trim

19-06-2008, 13:57	#4
Timo Briskodian Join Date: May 2006 Location: Miles from where I want to be. Posts: 395 Thanks: 9 Thanked 8 Times in 8 Posts	Re: Do your wings, Bonnet & lights line up? If you are using an approved repairer, the car should com out as it would have been before the accident. Have a look at another car and compare take pics if need be to compare. I had to send my car back twice even then there were problems but i couldn't be bothered to send it back.

19-06-2008, 16:35	#5
skorob2007 Briskodian Join Date: Jan 2007 Location: Peterborough Posts: 610 Thanks: 37 Thanked 78 Times in 54 Posts	Re: Do your wings, Bonnet & lights line up? I'd certainly reject it and demand they rectify it at once.An 8mm panel gap is totally unacceptable, so is an ill-fitting lower grille. If you get fobbed off, take photos of it and threaten the Dealer with Trading Standards and Skoda UK.That should get some results.

19-06-2008, 16:43	#6
Harry_vRS Briskodian Join Date: May 2005 Location: North Posts: 2,052 Thanks: 17 Thanked 45 Times in 37 Posts	Re: Do your wings, Bonnet & lights line up? My nearside light unit doesn't sit flush with the wing. Never has. __________________ \| Silver Octavia v/RS Mk2 \| 18" Alloys \| Dual Zone Climatronic \| Xenons \| \| 273bhp 335lbft \|

19-06-2008, 17:03	#7
Makefish Ex-Moddy Join Date: Jul 2005 Location: Hampshire Posts: 8,277 Thanks: 187 Thanked 248 Times in 184 Posts	Re: Do your wings, Bonnet & lights line up? Would be interested to see pics of this as I had a similar experience when a new wing was fitted! The front did not meets the lights in the same way and although the bodyshop spent a couple of hours realigning it the best they could it still aint perfect but within 'tollerances'! __________________ Superchips Bluefin only £390 @ JKM http://www.jkm.org.uk/performance/bluefinxmas2008.htm

19-06-2008, 20:01	#8
DieselNick Briskodian Join Date: Feb 2008 Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Do your wings, Bonnet & lights line up? I had a new wing on my 6 month old Octy a few weeks ago. I'm pretty fussy, and I honestly can't tell that it's been replaced. It is possible to get a decent repair, so don't be fobbed-off.

19-06-2008, 20:22	#9
Jonno VRs Briskodian Join Date: Jun 2006 Location: Newcastle upon Tyne Posts: 1,240 Thanks: 10 Thanked 48 Times in 47 Posts	Re: Do your wings, Bonnet & lights line up? I have suffered similar issues at the hands of bodyshops. They rely on the fact that most people won't notice or won't care too much. __________________ 06 Skoda Octavia VRs 200 bhp (Black) Coming soon: 58 Skoda Octavia VRs CR TDi (Candy White) Previous Cars: 04 Audi TT 3.2 V6 250 bhp (Black) 02 VW Golf V5 170 bhp (Black)

20-06-2008, 07:56	#11
Makefish Ex-Moddy Join Date: Jul 2005 Location: Hampshire Posts: 8,277 Thanks: 187 Thanked 248 Times in 184 Posts	Re: Do your wings, Bonnet & lights line up? That is a pretty poor job imo and deffinately worth kicking up stink about! __________________ Superchips Bluefin only £390 @ JKM http://www.jkm.org.uk/performance/bluefinxmas2008.htm

20-06-2008, 13:12	#12
Web Ferret Briskodian Join Date: Mar 2008 Location: Barnsley Posts: 64 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Do your wings, Bonnet & lights line up? Glad you agree - Not what I expected from a Skoda bodyshop. I've had a moan about the extra mileage as well as it is being picked up on Monday and then returned back. __________________ Elegance 08 Estate 2.0 TDI - Metallic Silver, Child friendly version - blacked out rear windows, curtain airbags, boot liner, Isofix child seats

20-06-2008, 16:38	#13
Organist Briskodian Join Date: May 2005 Location: Southampton, England Posts: 706 Thanks: 9 Thanked 16 Times in 15 Posts	Re: Do your wings, Bonnet & lights line up? That would be unnacceptable to me. A poor job in my opinion. __________________ 2008 Skoda Octavia II Elegance 1.9 Tdi Estate in Storm Grey, factory fitted with High Intensity Discharge Lights, Light Assist, Maxidot, Multi-function Steering Wheel, MP3 with Aux in and Sunset Glass. 'Supertooth' phone unit. Also 2005 Black Skoda Fabia VRS. Best of both worlds! 60+MPG

20-06-2008, 19:51	#14
Web Ferret Briskodian Join Date: Mar 2008 Location: Barnsley Posts: 64 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Do your wings, Bonnet & lights line up? Just a quick bump now I have added bigger pics. __________________ Elegance 08 Estate 2.0 TDI - Metallic Silver, Child friendly version - blacked out rear windows, curtain airbags, boot liner, Isofix child seats

20-06-2008, 20:44	#15
Glen Mansbridge Briskodian Join Date: Aug 2006 Location: Suffolk Posts: 76 Thanks: 1 Thanked 2 Times in 2 Posts	Re: Do your wings, Bonnet & lights line up? Hi The repair looks a bit shoddy to me. My BMW was damaged in the high winds a couple of years ago but you can't tell from the repair. Having said that, my wife's Mini was almost written off by a minibus and we rejected it about 6 times! The first time we went to collect it I noticed a 10pence sized dent in the front wing. Things went down hill from there! Needless to say we P/Exed it soon after, the buying dealer commenting on how few stone chips it had in 43K miles! Persist until you are 100% satisfied! __________________ Proud Skoda Owner

20-06-2008, 21:27	#16
Web Ferret Briskodian Join Date: Mar 2008 Location: Barnsley Posts: 64 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Do your wings, Bonnet & lights line up? We had a megane that went back to a "direct line approved" garage 3 times a few years ago. I thought this time I would insist on a Skoda bodyshop. __________________ Elegance 08 Estate 2.0 TDI - Metallic Silver, Child friendly version - blacked out rear windows, curtain airbags, boot liner, Isofix child seats

21-06-2008, 17:25	#18
Taxi 219 Not anymore Join Date: Oct 2007 Location: Bournemouth Posts: 2,245 Thanks: 107 Thanked 111 Times in 108 Posts	Re: Do your wings, Bonnet & lights line up? That is totally unacceptable.You say it was a Skoda approved bodyshop? I would go fooking mad at them for that.I do hope you get it sorted 100% __________________ Car now: 56 Octavia MK2 1.9TDi Ambiente-Debadged-Metallic Flamenco Red DMF Reqiured soon Previous: 06 Octavia Mk1 1.9TDi Classic with + pack-Diamond Silver Sadly missed: 97 Nissan Primera 2.0TDi SLX- Red Paul I only live for GTA IV

23-06-2008, 20:57	#21
Web Ferret Briskodian Join Date: Mar 2008 Location: Barnsley Posts: 64 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Do your wings, Bonnet & lights line up? My Octy got picked up today, got returned this afternoon and its gone back to Leeds AGAIN and I drove home in their courtesy car. The bonnet/wing is now OK but there is a massive gap above the left headlamp and the front grill hadn't been done at all. I was none too impressed so rang one of the directors. Mr Keith called me back after half an hour so I explained the problems. He said he would look into it and call me back. He did! Apparently the bodyshop manager is on holiday. He has looked at a few other Octys and then compared it to the work done on mine and is going to make sure that its done properly. He apologised and said that he would call me again tomorrow. But the car has now had two unnecessary trips to Leeds so... __________________ Elegance 08 Estate 2.0 TDI - Metallic Silver, Child friendly version - blacked out rear windows, curtain airbags, boot liner, Isofix child seats

24-06-2008, 09:56	#22
Organist Briskodian Join Date: May 2005 Location: Southampton, England Posts: 706 Thanks: 9 Thanked 16 Times in 15 Posts	Re: Do your wings, Bonnet & lights line up? At least they are acknowledging that their workmanship isn't quite up to scratch, and they are willing to have a look at it again. I can think of worse cities to troll around, whilst waiting tho'! Leeds is quite interesting, nice parish church and a damn good choir! (organist hat on!) __________________ 2008 Skoda Octavia II Elegance 1.9 Tdi Estate in Storm Grey, factory fitted with High Intensity Discharge Lights, Light Assist, Maxidot, Multi-function Steering Wheel, MP3 with Aux in and Sunset Glass. 'Supertooth' phone unit. Also 2005 Black Skoda Fabia VRS. Best of both worlds! 60+MPG

25-06-2008, 20:36	#23
Web Ferret Briskodian Join Date: Mar 2008 Location: Barnsley Posts: 64 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Do your wings, Bonnet & lights line up? All sorted now. Car got delivered back by the bodyshop manager who is now back off holiday, Front is now correct - they have cleaned it and topped up the diesel tank __________________ Elegance 08 Estate 2.0 TDI - Metallic Silver, Child friendly version - blacked out rear windows, curtain airbags, boot liner, Isofix child seats

25-06-2008, 20:59	#24
dan_the_v8man Briskodian Join Date: Mar 2008 Location: Sheffield Posts: 367 Thanks: 16 Thanked 13 Times in 13 Posts	Re: Do your wings, Bonnet & lights line up? spot on, finally __________________ 57 Mk2 2.0TFSI vRS Estate in Race Blue, Code Red Stage 1 Remap, Code Red Intake, Code Red Engine Cover and Forge Blowoff Spacer

26-06-2008, 08:24	#25
motr Briskodian Join Date: Jun 2006 Posts: 455 Thanks: 1 Thanked 11 Times in 11 Posts	Re: Do your wings, Bonnet & lights line up? Thank god your persistance and insistance paid off.

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