nearside window replaced - winder not connected

Clovis · 14-11-2006, 19:01

Hi,

I had my rear nearside window smashed by a thief today, Autoglass came out and replaced the glass but he said he could not connect the winder mechanism. The window is now fixed in place with sticky tape, to stop it going up and down. I was thinking of taking the door skin off myself and having a look at the mech, anyone got any thoughts on this ? BTW my Octavia II 2.0 TDI is only two months old.

thanks

**VRStu** · 14-11-2006, 19:29

If you made an insurance claim then it is up to them to get it fixed. If you paid Autoglass to do the job then that would normally be an all inclusive price so either way I wouldn't be touching it myself.

Chris.G · 14-11-2006, 21:00

what he said.

You have to complain mate, thats not even half a job which ever way you look at it

Refund or finish what they started.

Hope you get it sorted.

Organist · 24-11-2006, 15:56

They buggered it up - they should sort it out!

Clovis · 18-12-2006, 00:09

thanks for the replies guys, I ended up taking it to Simpsons of Colne (which is where I bought the car). They diagnosed that the autoglass engineer smashed the regulator - but they can't put it in writing. I had to pop back to get it replaced (£150). I have written to Autoglass to complain, won't be using them again. BTW Simpsons excellent.

cheezemonkhai · 18-12-2006, 11:45

Hmm I'd have gone to autoglass and demanded they fixed it.

Was it an insurance job?

Clovis · 18-12-2006, 21:28

Glass was insurance (£50 excess), I paid Simpsons myself as didn't want to affect NCB. The Autoglass engineer implied that the thief had broken the regulator when he smashed the window. If it happens again I will drive to a depot to get the glass replaced. Autoglass might do the right thing, but I doubt it - will update if they reply to my letter. BTW my bonnet won't open - I guess that means another trip to a dealer!

Clovis · 29-01-2007, 22:53

Autoglass have come up with a cheque for the work carried out at the Skoda dealer, so I have to give them credit for doing the right thing. With hindsight I will drive to a depot to get the window replaced, if this happens again. They didn't acccept liability, but said the engineer should have explained things better.

Organist · 30-01-2007, 10:00

Anytime I've used Autoglass I've found them to be totally ****e, frankly

mluton · 30-01-2007, 12:16

Lets just hope they havent billed your insurance company for the cheque you recieved.

14-11-2006, 19:01	#1
Clovis Briskodian Join Date: Aug 2006 Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	nearside window replaced - winder not connected Hi, I had my rear nearside window smashed by a thief today, Autoglass came out and replaced the glass but he said he could not connect the winder mechanism. The window is now fixed in place with sticky tape, to stop it going up and down. I was thinking of taking the door skin off myself and having a look at the mech, anyone got any thoughts on this ? BTW my Octavia II 2.0 TDI is only two months old. thanks

14-11-2006, 19:29	#2
VRStu Txt Spk Police Join Date: Dec 2004 Location: Hampshire Posts: 20,763 Thanks: 142 Thanked 987 Times in 884 Posts	Re: nearside window replaced - winder not connected If you made an insurance claim then it is up to them to get it fixed. If you paid Autoglass to do the job then that would normally be an all inclusive price so either way I wouldn't be touching it myself. __________________ Stu Stu's Websites - http://www.fabia-vrs.com & http://www.octavia-vrs.com Stu's Car - 2008 Audi S3 - Ibis White, Black Optics Pack, Privacy Glass, Auto Bi Xenon Headlights, Rain Sensing Wipers, Bose Sound System, Ipod Prep, GSM Phone Prep, Flat Bottom Multi Function Steering Wheel, Electric Folding Mirrors, Acoustic Parking, Cruise Control, Interior Light Pack, Non Smokers Pack. SWMBO's Car - 2008 Seat LEON TDi Stylance, Black Magic, Sports Pack, Rear Parking Sensors. Something for Weekend - A Patio

14-11-2006, 21:00	#3
Chris.G Briskodian Join Date: Sep 2004 Location: London Posts: 1,210 Thanks: 36 Thanked 28 Times in 28 Posts	Re: nearside window replaced - winder not connected what he said. You have to complain mate, thats not even half a job which ever way you look at it Refund or finish what they started. Hope you get it sorted.

24-11-2006, 15:56	#4
Organist Briskodian Join Date: May 2005 Location: Southampton, England Posts: 706 Thanks: 9 Thanked 16 Times in 15 Posts	Re: nearside window replaced - winder not connected They buggered it up - they should sort it out!

18-12-2006, 00:09	#5
Clovis Briskodian Join Date: Aug 2006 Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	Re: nearside window replaced - winder not connected thanks for the replies guys, I ended up taking it to Simpsons of Colne (which is where I bought the car). They diagnosed that the autoglass engineer smashed the regulator - but they can't put it in writing. I had to pop back to get it replaced (£150). I have written to Autoglass to complain, won't be using them again. BTW Simpsons excellent.

18-12-2006, 11:45	#6
cheezemonkhai Briskodian Join Date: Jan 2006 Posts: 15,478 Thanks: 106 Thanked 507 Times in 470 Posts	Re: nearside window replaced - winder not connected Hmm I'd have gone to autoglass and demanded they fixed it. Was it an insurance job? __________________ Cars make CO2 and trees absorb CO2. By driving your car you're feeding a tree and helping the environment.

18-12-2006, 21:28	#7
Clovis Briskodian Join Date: Aug 2006 Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	Re: nearside window replaced - winder not connected Glass was insurance (£50 excess), I paid Simpsons myself as didn't want to affect NCB. The Autoglass engineer implied that the thief had broken the regulator when he smashed the window. If it happens again I will drive to a depot to get the glass replaced. Autoglass might do the right thing, but I doubt it - will update if they reply to my letter. BTW my bonnet won't open - I guess that means another trip to a dealer!

29-01-2007, 22:53	#8
Clovis Briskodian Join Date: Aug 2006 Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	Re: nearside window replaced - winder not connected Autoglass have come up with a cheque for the work carried out at the Skoda dealer, so I have to give them credit for doing the right thing. With hindsight I will drive to a depot to get the window replaced, if this happens again. They didn't acccept liability, but said the engineer should have explained things better.

30-01-2007, 10:00	#9
Organist Briskodian Join Date: May 2005 Location: Southampton, England Posts: 706 Thanks: 9 Thanked 16 Times in 15 Posts	Re: nearside window replaced - winder not connected Anytime I've used Autoglass I've found them to be totally ****e, frankly

30-01-2007, 12:16	#10
mluton Briskodian Join Date: Jul 2006 Location: South Birmingham Posts: 6,408 Thanks: 46 Thanked 228 Times in 202 Posts	Re: nearside window replaced - winder not connected Lets just hope they havent billed your insurance company for the cheque you recieved. __________________ Support Briskoda----------------------> Red Skoda Octavia V//RS Mods to date: Carbonio CAI Forge 007 DV Aero Wipers Briskoda Stickers KVW100 GB Wheel Inserts RS Tuning Remap Delocked Piper Cat Back Kenwood KDC-W6541U Fli Twin 12" Active Sub Parrot CK3100 *------------------------------------------------*

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