Anyone know anything about washing machines?

PussCat · 05-10-2005, 20:29

If you do, I'd like your help!!
I have a very weird unknown make of integrated washing machine in my kitchen and it's playing up... basically it's sticking and not moving thru the cycle as it should... I have to move it on manually. Problem is, I can't get anyone to come and look at it as they all say they've never heard of the make - it's a Prima.
Having exhausted yellow pages and the local paper... anyone got any ideas? I don't want to have to just rip it out and replace it cos it's only 2 yrs old... but at the mo I can't really see any other option!!
Oh - I've tried looking for Prima washing machines on the internet, and I found a Prima website... but they don't mention washing machines on there at all!! Just things like breadmakers....

spinndrift · 05-10-2005, 20:33

Quote:

Originally Posted by PussCat

If you do, I'd like your help!!
I have a very weird unknown make of integrated washing machine in my kitchen and it's playing up... basically it's sticking and not moving thru the cycle as it should... I have to move it on manually. Problem is, I can't get anyone to come and look at it as they all say they've never heard of the make - it's a Prima.
Having exhausted yellow pages and the local paper... anyone got any ideas? I don't want to have to just rip it out and replace it cos it's only 2 yrs old... but at the mo I can't really see any other option!!
Oh - I've tried looking for Prima washing machines on the internet, and I found a Prima website... but they don't mention washing machines on there at all!! Just things like breadmakers....

Kentish is the man to ask

Kentish · 05-10-2005, 20:35

You wont find any, its just a model bought in and branded up as Prima, probably to do with your kitchen.

It could be any number of cheap makes, the problem being spares availability which is why no-one wants to touch it...they dont want the hassle of an upset customer wanting to know when they are going to return to fix the machine.

Without seeing it, I cant go any further aprt from saying that if it lasted 2 years it did well.

When you say it sticks, is it on all prog selections including spin only?

Kentish · 05-10-2005, 20:35

Quote:

Originally Posted by spinndrift

Kentish is the man to ask

And as if by magic....

***ncarring*** · 05-10-2005, 20:36

Aye - Kentish is your man. It's probably a rebadged something else if you can't find any direct reference to it. As far as the problem - I'll let Andy give the professional advice, but if I had to guess, I'd say either the controller is fubar, or the water level pressure switch.

Edit - D'oh! The genie appeared while I was typing

PussCat · 05-10-2005, 20:46

Quote:

Originally Posted by Kentish

When you say it sticks, is it on all prog selections including spin only?

hmmm... no, once it gets to spin, it's fine!!
it's just it never gets there without 'help'... I keep having to turn the dial on all the way through the cycle or it just sits there and never moves on....
and... the drum doesn't really turn properly during the cycle... but it seems ok when it comes to spin?

Kentish · 05-10-2005, 20:49

Quote:

Originally Posted by PussCat

hmmm... no, once it gets to spin, it's fine!!
it's just it never gets there without 'help'... I keep having to turn the dial on all the way through the cycle or it just sits there and never moves on....
and... the drum doesn't really turn properly during the cycle... but it seems ok when it comes to spin?

What about the rinsing area ie probably about 6 clicks into the prog ?(assuming cottons 40*)

Is it a w/m or a washer drier?

PussCat · 05-10-2005, 20:56

it's just a straight forward washing machine. And it sticks all through the cycle, right up until it gets to the spin.
Something else I've noticed, is that although you can hear the water running in, it never seems as if there's much water in the drum? the clothes do get wet, but you never see any water 'standing' in the bottom... dunno if that's 'normal' or not tho

Kentish · 05-10-2005, 21:00

Do you hear it filling for unusual amounts of time, ie fills then stops, drum tumbles then more filling, then tumbels, then more filling etc etc?

PussCat · 05-10-2005, 21:01

yup!
except sometimes it fills... stops... doesn't tumble... fills.... stops... doesn't tumble... repeat ad nauseam

***ncarring*** · 05-10-2005, 21:03

nehhhhhhh ..... nehhhhhhh .... nehhhhhhhh

.... drumroll ....

Deee da DUMMMM!!!!

Is that your final answer?

***ncarring*** · 05-10-2005, 21:04

.... we'll take a break!

PussCat · 05-10-2005, 21:06

I tried a search on google for prima +"washing machines" and it gave me an ebay link, which said, under the link:

"Buy Major Appliances, Home Garden, Ovens Cookers Hobs, Washing Machines Dryers,
Fridges Freezers, ... Made and Guaranteed by Whirlpool under the brand Prima ..."

hmm maybe I'll try and investigate that way... looks a bit more hopeful for parts tho?

Kentish · 05-10-2005, 21:07

You need to find the waste hose from the washine machine. It sounds like its syphoning the water out. Chances are it will be the grey ribbed hose out of the bottom left or right.It should come up a good 30 ins then hook into a standpipe of 40mm dia, the end of the hose not being constantly submerged, or connected to a sink spigot. It sounds like your drain hose never gets high enough so the water runs out through gravity.

My reasoning being that you have only said it sticks, and keeps filling. No mention of flooding out onto the floor.

PussCat · 05-10-2005, 21:09

ok, looks like I'm gonna have to dismantle my cupboard then and see if I can pull the washing machine out to have a look behind it!!
Hey ho, here we go.....

Kentish · 05-10-2005, 21:14

Just look under the sink first, can you see a grey ribbed hose from the direction of the w/m connected to a spigot under the sink?

If not, put the machine on without any clothes in it. Let if fill as normal then turn it off. Does the water level hold where it is? The if the water holds, turn the prog to spin and drain the water out. Can you hear the water being drained away

PussCat · 05-10-2005, 21:17

ok I'll try that... I can't move the effin machine anyway lol - it's wedged in too tight for me to move it on my own... looks like it may be waiting til I can get some help at the weekend...

Kentish · 05-10-2005, 21:22

If the previous tests show nothing, and the water does'nt drop I would suggest you need an engineer.

Next questions are...what type of flooring do you have?
If its lino, ceramic tiles or anything not-fabric have a tin of WD40 handy and squirt a small area in front of where the feet are each side. It will help the machine slide out and not dig or damage the flooring. It is also very good at removing the black marks Whirlpool feet leave behind.

PussCat · 05-10-2005, 21:25

ok, turned it on, let it fill, switched it off... and it just drained away! I could actually hear it trickling it's way down the pipe....

to complicate matters, the people who fitted the kitchen seem to have put the pipework behind the back of the sink cupboard... so I can't see the washing machine connections back there at all. but there IS a grey ridgy pipe that comes from under there and goes round the back of the machine - I just can't see where it comes from or where it goes

Kentish · 05-10-2005, 21:28

There you go...its syphoning all the water out.

Easy to fix, just need to get access to the rear.

PussCat · 05-10-2005, 21:30

ok... job for the weekend.... guess my pile of washing will just have to get higher lol

Ta for the help

really appreciated

***ncarring*** · 05-10-2005, 21:30

You astound me Holmes

Loud applause!!!!

Take a bow, Mr Kentish.

Kentish · 05-10-2005, 21:32

No probs

***ncarring*** · 05-10-2005, 21:32

If you can find enough of the grey pipe to lift it up and wedge it in a higher position, you may even be able to stop the siphoning as a temporary fix - worth a try, anyway.

PussCat · 05-10-2005, 21:38

think I'll have to wait until I can get at it properly at the weekend... the hose goes round the back of my kitchen units so I can't get to it easily (unless I grow arms that are twice the length they are and bend in the opposite direction

)

05-10-2005, 20:29	#1
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	Anyone know anything about washing machines? If you do, I'd like your help!! I have a very weird unknown make of integrated washing machine in my kitchen and it's playing up... basically it's sticking and not moving thru the cycle as it should... I have to move it on manually. Problem is, I can't get anyone to come and look at it as they all say they've never heard of the make - it's a Prima. Having exhausted yellow pages and the local paper... anyone got any ideas? I don't want to have to just rip it out and replace it cos it's only 2 yrs old... but at the mo I can't really see any other option!! Oh - I've tried looking for Prima washing machines on the internet, and I found a Prima website... but they don't mention washing machines on there at all!! Just things like breadmakers.... __________________ Cheers... Caz

05-10-2005, 20:35	#3
Kentish Briskodian Join Date: Feb 2003 Posts: 5,245 Members Car: 4 wheels, 4 doors. Thanks: 0 Thanked 11 Times in 7 Posts	You wont find any, its just a model bought in and branded up as Prima, probably to do with your kitchen. It could be any number of cheap makes, the problem being spares availability which is why no-one wants to touch it...they dont want the hassle of an upset customer wanting to know when they are going to return to fix the machine. Without seeing it, I cant go any further aprt from saying that if it lasted 2 years it did well. When you say it sticks, is it on all prog selections including spin only? __________________ Andy Owner of a sense of humour.

05-10-2005, 20:36	#5
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,965 Members Car: 1983 Porsche 928S / 1972 MGB GT Thanks: 17 Thanked 96 Times in 79 Posts	Aye - Kentish is your man. It's probably a rebadged something else if you can't find any direct reference to it. As far as the problem - I'll let Andy give the professional advice, but if I had to guess, I'd say either the controller is fubar, or the water level pressure switch. Edit - D'oh! The genie appeared while I was typing __________________ Nick North Wiltshire RoADAR Last edited by ncarring; 05-10-2005 at 20:37.

05-10-2005, 20:56	#8
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	it's just a straight forward washing machine. And it sticks all through the cycle, right up until it gets to the spin. Something else I've noticed, is that although you can hear the water running in, it never seems as if there's much water in the drum? the clothes do get wet, but you never see any water 'standing' in the bottom... dunno if that's 'normal' or not tho __________________ Cheers... Caz

05-10-2005, 21:00	#9
Kentish Briskodian Join Date: Feb 2003 Posts: 5,245 Members Car: 4 wheels, 4 doors. Thanks: 0 Thanked 11 Times in 7 Posts	Do you hear it filling for unusual amounts of time, ie fills then stops, drum tumbles then more filling, then tumbels, then more filling etc etc? __________________ Andy Owner of a sense of humour.

05-10-2005, 21:01	#10
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	yup! except sometimes it fills... stops... doesn't tumble... fills.... stops... doesn't tumble... repeat ad nauseam __________________ Cheers... Caz Last edited by PussCat; 05-10-2005 at 21:03.

05-10-2005, 21:03	#11
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,965 Members Car: 1983 Porsche 928S / 1972 MGB GT Thanks: 17 Thanked 96 Times in 79 Posts	nehhhhhhh ..... nehhhhhhh .... nehhhhhhhh .... drumroll .... Deee da DUMMMM!!!! Is that your final answer? __________________ Nick North Wiltshire RoADAR

05-10-2005, 21:04	#12
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,965 Members Car: 1983 Porsche 928S / 1972 MGB GT Thanks: 17 Thanked 96 Times in 79 Posts	.... we'll take a break! __________________ Nick North Wiltshire RoADAR

05-10-2005, 21:06	#13
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	I tried a search on google for prima +"washing machines" and it gave me an ebay link, which said, under the link: "Buy Major Appliances, Home Garden, Ovens Cookers Hobs, Washing Machines Dryers, Fridges Freezers, ... Made and Guaranteed by Whirlpool under the brand Prima ..." hmm maybe I'll try and investigate that way... looks a bit more hopeful for parts tho? __________________ Cheers... Caz

05-10-2005, 21:07	#14
Kentish Briskodian Join Date: Feb 2003 Posts: 5,245 Members Car: 4 wheels, 4 doors. Thanks: 0 Thanked 11 Times in 7 Posts	You need to find the waste hose from the washine machine. It sounds like its syphoning the water out. Chances are it will be the grey ribbed hose out of the bottom left or right.It should come up a good 30 ins then hook into a standpipe of 40mm dia, the end of the hose not being constantly submerged, or connected to a sink spigot. It sounds like your drain hose never gets high enough so the water runs out through gravity. My reasoning being that you have only said it sticks, and keeps filling. No mention of flooding out onto the floor. __________________ Andy Owner of a sense of humour.

05-10-2005, 21:09	#15
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	ok, looks like I'm gonna have to dismantle my cupboard then and see if I can pull the washing machine out to have a look behind it!! Hey ho, here we go..... __________________ Cheers... Caz

05-10-2005, 21:14	#16
Kentish Briskodian Join Date: Feb 2003 Posts: 5,245 Members Car: 4 wheels, 4 doors. Thanks: 0 Thanked 11 Times in 7 Posts	Just look under the sink first, can you see a grey ribbed hose from the direction of the w/m connected to a spigot under the sink? If not, put the machine on without any clothes in it. Let if fill as normal then turn it off. Does the water level hold where it is? The if the water holds, turn the prog to spin and drain the water out. Can you hear the water being drained away __________________ Andy Owner of a sense of humour.

05-10-2005, 21:17	#17
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	ok I'll try that... I can't move the effin machine anyway lol - it's wedged in too tight for me to move it on my own... looks like it may be waiting til I can get some help at the weekend... __________________ Cheers... Caz

05-10-2005, 21:22	#18
Kentish Briskodian Join Date: Feb 2003 Posts: 5,245 Members Car: 4 wheels, 4 doors. Thanks: 0 Thanked 11 Times in 7 Posts	If the previous tests show nothing, and the water does'nt drop I would suggest you need an engineer. Next questions are...what type of flooring do you have? If its lino, ceramic tiles or anything not-fabric have a tin of WD40 handy and squirt a small area in front of where the feet are each side. It will help the machine slide out and not dig or damage the flooring. It is also very good at removing the black marks Whirlpool feet leave behind. __________________ Andy Owner of a sense of humour.

05-10-2005, 21:25	#19
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	ok, turned it on, let it fill, switched it off... and it just drained away! I could actually hear it trickling it's way down the pipe.... to complicate matters, the people who fitted the kitchen seem to have put the pipework behind the back of the sink cupboard... so I can't see the washing machine connections back there at all. but there IS a grey ridgy pipe that comes from under there and goes round the back of the machine - I just can't see where it comes from or where it goes __________________ Cheers... Caz Last edited by PussCat; 05-10-2005 at 21:28.

05-10-2005, 21:28	#20
Kentish Briskodian Join Date: Feb 2003 Posts: 5,245 Members Car: 4 wheels, 4 doors. Thanks: 0 Thanked 11 Times in 7 Posts	There you go...its syphoning all the water out. Easy to fix, just need to get access to the rear. __________________ Andy Owner of a sense of humour.

05-10-2005, 21:30	#21
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	ok... job for the weekend.... guess my pile of washing will just have to get higher lol Ta for the help really appreciated __________________ Cheers... Caz

05-10-2005, 21:30	#22
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,965 Members Car: 1983 Porsche 928S / 1972 MGB GT Thanks: 17 Thanked 96 Times in 79 Posts	You astound me Holmes Loud applause!!!! Take a bow, Mr Kentish. __________________ Nick North Wiltshire RoADAR

05-10-2005, 21:32	#23
Kentish Briskodian Join Date: Feb 2003 Posts: 5,245 Members Car: 4 wheels, 4 doors. Thanks: 0 Thanked 11 Times in 7 Posts	No probs __________________ Andy Owner of a sense of humour.

05-10-2005, 21:38	#25
PussCat Briskodian Join Date: Dec 2004 Location: Cheshire Posts: 2,161 Members Car: Octy TDi Thanks: 6 Thanked 8 Times in 8 Posts	think I'll have to wait until I can get at it properly at the weekend... the hose goes round the back of my kitchen units so I can't get to it easily (unless I grow arms that are twice the length they are and bend in the opposite direction ) __________________ Cheers... Caz

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