MSB Skoda - Darlington

cbr600 · 09-04-2008, 17:44

maybe i was wrong about msb,after looking into the matter further it turns out it was not their fault it was skodas,so took delivery of my car three days earlier than expected and very happy with the service i recieved from them,so it is probably worth giving them another go,the owner seems a good guy,so if you go to msb ask for malcolm,hate to say maybe i was wrong.

zappa_kat · 11-04-2008, 06:36

I've just bought my 2nd vRS Octy. Got it at MSB & I've gotta say Malcolm & his Team are spot on.
I used to use Benfield in Newcastle but the vRS "expert" there is a total to##er.

MSB are genuine guys & I think their customer service is right where you'd want it to be... this can only be good for us, MSB & Skoda.

BTW I'll drive the 240 miles round trip from Cheshire so they can do my service too.

rongagain · 13-04-2008, 17:45

*******************See reason for editing below. DGW*********************

clint · 27-04-2008, 16:55

Picked up my Second Octavia 1.9tdi from MSB . Found the sales staff very helpful and gave me the deal I was looking for.They really want your custom.Many thanks to Malcolm (the owner) and Craig.
PS. My first Octavia was from Philip Wilks.

Enigmatic John · 15-06-2008, 20:07

Having just bought two new OCATVIA Elegance Estates from this dealership, I can wholly recommend MSB Skoda. They are friendly, professional and above all very customer care focused. Nothing is too much trouble for them and they are very in getting you the right deal. If you live in the North East and buy a Skoda without paying them a visit you may have made an expensive mistake.

VRSPhil · 07-08-2008, 20:17

I've used MSB on a couple of occasions now. Having read some of the comments on here, I was not expecting much.

I'm pleased to report that I have been very pleasantly surprised. On both occasions the staff have all been very friendly and helpful. Whilst looking at car I spoke to the owner who was very willing to help and offered lots of helpful advice without pushing for a sale.

Fingers crossed the good service continues when I change my car!

zappa_kat · 18-08-2008, 19:08

Just had my 1st service done as I said I would in a previous post.
I rang up at very short notice as I was heading back up to Newcastle for the weekend.
Malcolm (the owner) answered the phone, he bent over backwards & fitted me in for first thing on the monday as I requested...

Got there, service was sorted in around 2 hours & the lads rang me to as soon as it was done to stop me being bored wandering around Darlington town centre.

Picked the car up, got a in depth verbal all clear off the sevice desk & the overall cost was a lot cheaper than any other Dealer I rang. Some of the Manchester/Cheshire dealers were over a £100 more. (I was also given a copy of the mechanics service checklist).

All I can say is "thanks" to MSB & especially Malcolm.

I'll definitely use them again & it's a 240 mile round trip for me.

Nuff said....

09-04-2008, 17:44	#21
cbr600 Briskodian Join Date: Mar 2008 Posts: 17 Thanks: 6 Thanked 0 Times in 0 Posts	Re: MSB Skoda - Darlington maybe i was wrong about msb,after looking into the matter further it turns out it was not their fault it was skodas,so took delivery of my car three days earlier than expected and very happy with the service i recieved from them,so it is probably worth giving them another go,the owner seems a good guy,so if you go to msb ask for malcolm,hate to say maybe i was wrong. Last edited by DGW; 09-08-2008 at 13:38. Reason: Reset to default formatting

11-04-2008, 06:36	#22
zappa_kat Briskodian Join Date: Oct 2004 Location: Cheshire. Posts: 70 Thanks: 0 Thanked 0 Times in 0 Posts	Re: MSB Skoda - Darlington I've just bought my 2nd vRS Octy. Got it at MSB & I've gotta say Malcolm & his Team are spot on. I used to use Benfield in Newcastle but the vRS "expert" there is a total to##er. MSB are genuine guys & I think their customer service is right where you'd want it to be... this can only be good for us, MSB & Skoda. BTW I'll drive the 240 miles round trip from Cheshire so they can do my service too.

13-04-2008, 17:45	#23
rongagain Briskodian Join Date: Sep 2005 Location: north east Posts: 118 Thanks: 0 Thanked 0 Times in 0 Posts	Re: MSB Skoda - Darlington *****************See reason for editing below. DGW******************* __________________ Fabia VRS in silver, 'out the wrapper' standard Now gone, but never forgotten.............. Last edited by rongagain; 24-08-2008 at 20:44.

27-04-2008, 16:55	#24
clint Briskodian Join Date: Mar 2008 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: MSB Skoda - Darlington Picked up my Second Octavia 1.9tdi from MSB . Found the sales staff very helpful and gave me the deal I was looking for.They really want your custom.Many thanks to Malcolm (the owner) and Craig. PS. My first Octavia was from Philip Wilks.

15-06-2008, 20:07	#25
Enigmatic John Briskodian Join Date: Jun 2008 Location: Teesside Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Re: MSB Skoda - Darlington Having just bought two new OCATVIA Elegance Estates from this dealership, I can wholly recommend MSB Skoda. They are friendly, professional and above all very customer care focused. Nothing is too much trouble for them and they are very in getting you the right deal. If you live in the North East and buy a Skoda without paying them a visit you may have made an expensive mistake.

07-08-2008, 20:17	#26
VRSPhil Briskodian Join Date: Jul 2006 Location: Cleveland Posts: 2,213 Thanks: 178 Thanked 190 Times in 134 Posts	Re: MSB Skoda - Darlington I've used MSB on a couple of occasions now. Having read some of the comments on here, I was not expecting much. I'm pleased to report that I have been very pleasantly surprised. On both occasions the staff have all been very friendly and helpful. Whilst looking at car I spoke to the owner who was very willing to help and offered lots of helpful advice without pushing for a sale. Fingers crossed the good service continues when I change my car! __________________ Octavia vRS WRC

18-08-2008, 19:08	#27
zappa_kat Briskodian Join Date: Oct 2004 Location: Cheshire. Posts: 70 Thanks: 0 Thanked 0 Times in 0 Posts	Re: MSB Skoda - Darlington Just had my 1st service done as I said I would in a previous post. I rang up at very short notice as I was heading back up to Newcastle for the weekend. Malcolm (the owner) answered the phone, he bent over backwards & fitted me in for first thing on the monday as I requested... Got there, service was sorted in around 2 hours & the lads rang me to as soon as it was done to stop me being bored wandering around Darlington town centre. Picked the car up, got a in depth verbal all clear off the sevice desk & the overall cost was a lot cheaper than any other Dealer I rang. Some of the Manchester/Cheshire dealers were over a £100 more. (I was also given a copy of the mechanics service checklist). All I can say is "thanks" to MSB & especially Malcolm. I'll definitely use them again & it's a 240 mile round trip for me. Nuff said....

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