Philip Wilks - Durham

***DGW*** · 13-10-2005, 14:36

Philip Wilks
Witton Gilbert
Durham
DH7 6TJ

0191 373 5301

Authorised Repairer Only

***DGW*** · 15-10-2005, 14:03

Originally posted by Cockneymackem2 - Mon Dec 29, 2003

They used to sell SAAB's, and are a very good small/medium garage - where if need be, you get to see the mechanic and talk over the problem with him, quite refreshing after dealing with VW dealerships!
They also seem to know what they are talking about, which makes a change, with the added bonus of the labour rates being far lower than VW.
Have bought 3 Skoda's from them so far and will buy a 4th

***DGW*** · 15-10-2005, 14:04

Originally posted by stuartwwood - Fri Jan 30, 2004

Have bought two new Skodas from them and found the sales and service team extremely helpful.
they have delt with the one warranty claim (brake discs) with no fuss, and all the parts i have ordered have been obtained very quickly.

JMK2 · 23-10-2005, 02:06

Bought my 1st Fabia from them in 2001 (one of the 1st SDi's) Also took it for a service there. Very professional and knowledgeable. Would go there again if I hadn't moved 220 miles further south. Can't recommend highly enough.

mr barearse · 05-08-2006, 18:36

i have been here a couple of times now and they seem quite friendly and helpful i ordered some parts which i got on time with no problems and when i had a problem with my car they explained everything costs etc etc

Andy_Q · 17-10-2006, 01:10

They also have a showroom in Darlington. Its a smallish family firm and very customer-focused. I tired desparately to get the wife to but a Fabia VRs and they couldn't help enough, one of the sons is a rally driver and he took her out for a spin, she still bought a Seat Ibiza 130 sport though!!
I got my Octavia VRs from them and they were keen on price, and with some haggling I got £2k off list. When I enquired about DAB audio again they spent a lot of time reasearching it for me. Don't know about servicing as I havent needed one yet, but when ever I've been in the dealers all the customers seemed happy. When mine is due a service I'm going to try the new dealership in Harrogate (Benfields) purely because its about 5 mins from my work, so will update later

Cheers
Andy

neskud · 10-01-2007, 00:45

My mum bought a Fabia from these a few years ago. They always seemed happy and friendly enough. I used to quite like going in fact. They didn't even black-mail us for part-ex'ing a Felicia L!

2slo · 30-04-2007, 21:15

This dealer is no longer selling new skodas, don't know why

ExAudiSi · 02-05-2007, 22:20

Probably because Skoda wanted them to build a new, flash, multi-million pound dealership at their own expense!
Seems that a lot of the smaller family run dealerships have gone this way recently.

Fellwalker · 02-06-2007, 16:16

Quote:

Originally Posted by 2slo

This dealer is no longer selling new skodas, don't know why

Does anyone know who has taken over for Durham and Darlington?

***DGW*** · 03-06-2007, 11:14

This Dealership is now an Authorised Repairer only.

thurleston · 12-10-2007, 21:48

Its a dealer called MSB SKODA there on Mcmullen road Darlington, all the old Wilkes staff are there.

smog monster · 12-10-2007, 22:36

Would,t touch them , i went in a couple of times when i was looking for my Octy Vrs and they didnt give a toss . . .

Went to Derek Slacks @ Middlesbrough much better service , cant recommend them enough

thurleston · 13-10-2007, 12:00

You can only speak as you find and to be fair Phillip Wilkes had a great reputation and its all the same staff at MSB SKODA so.......................

smog monster · 13-10-2007, 17:42

Not all the staff are ex-Philip Wilkes , the M.D is from springfield honda , and so are a few of the sales staff .

Dunno what Philip Wilkes staff were like but i am only speaking on my dealings with M.S.B staff and it leaves a lot to be desired .

thurleston · 14-10-2007, 21:29

You seem to no alot about them for someone who was ignored when you went there!!!!! The service manager, parts manager, sales manager,mechanics and new car sales lad are all (ex Phillip Wilkes).They made sure i knew that when i bought my car. Like i said they were great to me and probably to most people, i just want to enjoy my VRS ive spent far to much time talking about this now!!!! I would be intrigued to no how you no so about the owner etc by just being a customer? Are Slacks tipping you off!!!!!!

smog monster · 15-10-2007, 22:53

Nowt to do with Slacks tipping me off , they managed to tell me all this themselves .

I,ve been in three times in total . .

first time i was ignored . . .

Second time spoke to sales man who was more bothered telling me who was who & how good M.S.B were (yeh right) than selling me a car , took my details . . . and ???

Third time lucky i thought , give them a chance . . . NOT FOR THEM , JUST LOST A £20k sale , only 2 staff in the showroom , one was with a customer & the other on the phone . Waited 20 mins then left without even being spoken to .

I had been all over looking for a new a Octy Vrs , Chapmans @ Pickering , Sudbury Skoda @ Cramlington , Sedgefield Motors .

Just happens that Derek Slacks offered me a £1k more for my p/x has been on the go since 1973 & have an excellent reputation , and is on my door step

M.S.B just didnt give a toss , come to think of it , i,m still waiting for a phone call from them with the "un-beatable deal" they were gonna do me

Shows how much they were bothered

13-10-2005, 14:36	#1
*DGW* BRISKODA Staff Join Date: Oct 2002 Location: Cambridgeshire Posts: 17,259 Thanks: 51 Thanked 197 Times in 149 Posts	Philip Wilks - Durham Philip Wilks Witton Gilbert Durham DH7 6TJ 0191 373 5301 Authorised Repairer Only Last edited by DGW; 13-10-2007 at 19:53. Reason: Now only an Authorised Repairer

23-10-2005, 02:06	#4
JMK2 Briskodian Join Date: Oct 2005 Location: Cheshire Near the Cat Posts: 867 Thanks: 23 Thanked 3 Times in 3 Posts	Bought my 1st Fabia from them in 2001 (one of the 1st SDi's) Also took it for a service there. Very professional and knowledgeable. Would go there again if I hadn't moved 220 miles further south. Can't recommend highly enough. __________________ I would like to put something here, but just can't think what

05-08-2006, 18:36	#5
mr barearse Briskodian Join Date: Feb 2006 Posts: 201 Thanks: 0 Thanked 1 Time in 1 Post	Re: Philip Wilks - Durham i have been here a couple of times now and they seem quite friendly and helpful i ordered some parts which i got on time with no problems and when i had a problem with my car they explained everything costs etc etc __________________ 2001 FANTASY GREEN SKODA FABIA F.T.M

17-10-2006, 01:10	#6
Andy_Q Briskodian Join Date: Aug 2006 Location: Thirsk, North Yorkshire Posts: 16 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Philip Wilks - Durham They also have a showroom in Darlington. Its a smallish family firm and very customer-focused. I tired desparately to get the wife to but a Fabia VRs and they couldn't help enough, one of the sons is a rally driver and he took her out for a spin, she still bought a Seat Ibiza 130 sport though!! I got my Octavia VRs from them and they were keen on price, and with some haggling I got £2k off list. When I enquired about DAB audio again they spent a lot of time reasearching it for me. Don't know about servicing as I havent needed one yet, but when ever I've been in the dealers all the customers seemed happy. When mine is due a service I'm going to try the new dealership in Harrogate (Benfields) purely because its about 5 mins from my work, so will update later Cheers Andy

10-01-2007, 00:45	#7
neskud Briskodian Join Date: Jan 2007 Location: Hartlepool Posts: 23 Thanks: 0 Thanked 1 Time in 1 Post	Re: Philip Wilks - Durham My mum bought a Fabia from these a few years ago. They always seemed happy and friendly enough. I used to quite like going in fact. They didn't even black-mail us for part-ex'ing a Felicia L! __________________

15-10-2005, 14:03	#2
*DGW* BRISKODA Staff Join Date: Oct 2002 Location: Cambridgeshire Posts: 17,259 Thanks: 51 Thanked 197 Times in 149 Posts	Originally posted by Cockneymackem2 - Mon Dec 29, 2003 They used to sell SAAB's, and are a very good small/medium garage - where if need be, you get to see the mechanic and talk over the problem with him, quite refreshing after dealing with VW dealerships! They also seem to know what they are talking about, which makes a change, with the added bonus of the labour rates being far lower than VW. Have bought 3 Skoda's from them so far and will buy a 4th

15-10-2005, 14:04	#3
*DGW* BRISKODA Staff Join Date: Oct 2002 Location: Cambridgeshire Posts: 17,259 Thanks: 51 Thanked 197 Times in 149 Posts	Originally posted by stuartwwood - Fri Jan 30, 2004 Have bought two new Skodas from them and found the sales and service team extremely helpful. they have delt with the one warranty claim (brake discs) with no fuss, and all the parts i have ordered have been obtained very quickly.

30-04-2007, 21:15	#8
2slo Briskodian Join Date: Mar 2005 Location: north Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Philip Wilks - Durham This dealer is no longer selling new skodas, don't know why

02-05-2007, 22:20	#9
ExAudiSi Briskodian Join Date: Apr 2006 Location: North East Posts: 317 Thanks: 5 Thanked 24 Times in 24 Posts	Re: Philip Wilks - Durham Probably because Skoda wanted them to build a new, flash, multi-million pound dealership at their own expense! Seems that a lot of the smaller family run dealerships have gone this way recently. __________________ My other car is a Porsche....

03-06-2007, 11:14	#11
*DGW* BRISKODA Staff Join Date: Oct 2002 Location: Cambridgeshire Posts: 17,259 Thanks: 51 Thanked 197 Times in 149 Posts	Re: Philip Wilks - Durham This Dealership is now an Authorised Repairer only. __________________ Denis 2002 Octavia 1.8T 4X4 turbo Estate - rebreathed on by Jabba ... 31.93mpg 2007 Fabia vRS - CC, ESP and full leather trim by Seat Surgeons ...48.57 mpg...

12-10-2007, 21:48	#12
thurleston Briskodian Join Date: Sep 2007 Location: North East Posts: 6 Thanks: 1 Thanked 0 Times in 0 Posts	Re: Philip Wilks - Durham Its a dealer called MSB SKODA there on Mcmullen road Darlington, all the old Wilkes staff are there.

12-10-2007, 22:36	#13
smog monster Briskodian Join Date: Nov 2006 Location: North East Posts: 630 Thanks: 1 Thanked 18 Times in 17 Posts	Re: Philip Wilks - Durham Would,t touch them , i went in a couple of times when i was looking for my Octy Vrs and they didnt give a toss . . . Went to Derek Slacks @ Middlesbrough much better service , cant recommend them enough

13-10-2007, 12:00	#14
thurleston Briskodian Join Date: Sep 2007 Location: North East Posts: 6 Thanks: 1 Thanked 0 Times in 0 Posts	Re: Philip Wilks - Durham You can only speak as you find and to be fair Phillip Wilkes had a great reputation and its all the same staff at MSB SKODA so.......................

13-10-2007, 17:42	#15
smog monster Briskodian Join Date: Nov 2006 Location: North East Posts: 630 Thanks: 1 Thanked 18 Times in 17 Posts	Re: Philip Wilks - Durham Not all the staff are ex-Philip Wilkes , the M.D is from springfield honda , and so are a few of the sales staff . Dunno what Philip Wilkes staff were like but i am only speaking on my dealings with M.S.B staff and it leaves a lot to be desired .

14-10-2007, 21:29	#16
thurleston Briskodian Join Date: Sep 2007 Location: North East Posts: 6 Thanks: 1 Thanked 0 Times in 0 Posts	Re: Philip Wilks - Durham You seem to no alot about them for someone who was ignored when you went there!!!!! The service manager, parts manager, sales manager,mechanics and new car sales lad are all (ex Phillip Wilkes).They made sure i knew that when i bought my car. Like i said they were great to me and probably to most people, i just want to enjoy my VRS ive spent far to much time talking about this now!!!! I would be intrigued to no how you no so about the owner etc by just being a customer? Are Slacks tipping you off!!!!!!

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15-10-2007, 22:53	#17
smog monster Briskodian Join Date: Nov 2006 Location: North East Posts: 630 Thanks: 1 Thanked 18 Times in 17 Posts	Re: Philip Wilks - Durham Nowt to do with Slacks tipping me off , they managed to tell me all this themselves . I,ve been in three times in total . . first time i was ignored . . . Second time spoke to sales man who was more bothered telling me who was who & how good M.S.B were (yeh right) than selling me a car , took my details . . . and ??? Third time lucky i thought , give them a chance . . . NOT FOR THEM , JUST LOST A £20k sale , only 2 staff in the showroom , one was with a customer & the other on the phone . Waited 20 mins then left without even being spoken to . I had been all over looking for a new a Octy Vrs , Chapmans @ Pickering , Sudbury Skoda @ Cramlington , Sedgefield Motors . Just happens that Derek Slacks offered me a £1k more for my p/x has been on the go since 1973 & have an excellent reputation , and is on my door step M.S.B just didnt give a toss , come to think of it , i,m still waiting for a phone call from them with the "un-beatable deal" they were gonna do me Shows how much they were bothered Last edited by smog monster; 15-10-2007 at 23:08.

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Philip Wilks - Durham

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