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John Mulholland Motors Ltd - Randalstown

This is a discussion on John Mulholland Motors Ltd - Randalstown within the Skoda Dealers in Northern Ireland forums, part of the Reviews category; John Mullholland Motors Ltd 211a Castle Road Randalstown Co. Antrim BT41 2EB 028 94473903...


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Old 13-10-2005, 17:31   #1
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Default John Mulholland Motors Ltd - Randalstown

John Mullholland Motors Ltd
211a Castle Road
Randalstown
Co. Antrim
BT41 2EB


028 94473903
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Old 14-10-2005, 11:55   #2
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I have had my Octy repaired under warranty at Mullhollands.

I found the service to be second to none, and the overall set up excellent. The reception staff i dealt with (Rhonda) knew about the problem i had with the car straight away, even though the mechanics at Mervyn Stewart could not find it after 2 visits.

I was kept informed of what the problem was when the car was in the garage, and the mechanic even explained it all to me when i collected the car.

I will be using John Mulholland motors in the future.

Rating 5/5

JD
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Old 14-10-2005, 13:46   #3
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I'll be using Mulhollands too. Mervyn Stewart are sh1 t.
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Old 15-12-2005, 16:28   #4
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Default Re: John Mulholland Motors Ltd - Randalstown

Had a problem with the headunit in my car that required having a new one ordered, I was told in good faith by one of the sales guys that he would sort out the ordering for me and that it would take a couple of weeks, a fortnight passed and no word so rang the cust. service dept. and they knew nothing about it, and had not heard from sales about the order in question! Had to re-order the unit which took another ten days, when it did arrive the actual fitting etc. was hassle-free and it was an upgraded unit that was fitted (cd one instead of the old tape one that was in it). Apart from that on any other services or check-ups the staff have been friendly and helpful, and have explained any problems that might need sorting, and asked if I wanted the work done instead of going ahead and then charging me for it. Overall I'd give them 4/5, although due to the distance from where I live (40-odd miles) and the fact that my warranty has run out I'll probably go local from now on.
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Old 15-12-2005, 20:16   #5
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Default Re: John Mulholland Motors Ltd - Randalstown

Quote:
Originally Posted by rob1sp
Had a problem with the headunit in my car that required having a new one ordered, I was told in good faith by one of the sales guys that he would sort out the ordering for me and that it would take a couple of weeks, a fortnight passed and no word so rang the cust. service dept. and they knew nothing about it, and had not heard from sales about the order in question! Had to re-order the unit which took another ten days, when it did arrive the actual fitting etc. was hassle-free and it was an upgraded unit that was fitted (cd one instead of the old tape one that was in it). Apart from that on any other services or check-ups the staff have been friendly and helpful, and have explained any problems that might need sorting, and asked if I wanted the work done instead of going ahead and then charging me for it. Overall I'd give them 4/5, although due to the distance from where I live (40-odd miles) and the fact that my warranty has run out I'll probably go local from now on.
Well I live in Belfast and wouldn't even consider taking my car to Mervyn Stewart. John Mulhollands of Randalstown every time despite the distance.
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Old 10-07-2006, 18:40   #6
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Hi All

We at John Mulholland Motors welcome all Briskoda members, If you have any queries or need help with the Skoda product please call any of our sales/service staff.
We appreciate good and not so good comments, you the customer are our most important asset and would like to thank all our customers new and old for their continued support.



Oh nearly forgot, watch our for our new Skoda Fabia Rally Car (200bhp) at the Ulster Rally driven by John himself.


Once again thanks for your support.



John Mulholland Motors.
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Old 18-07-2006, 09:51   #7
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I was purchasing a vehicle recently and went to John Mulholland motors as I live in Antrim.
It was quite frankly a terrible experience I was pounced apon as soon as I entered the showroom,they were only interested in the order trying to get me to sign up there and then without even knowing what I wanted in the first place.
I found John to be very intimaditing phone did not stop for 5 days to find out if I had made up my mind despite me telling them again and again I would get back to them.

************************************************** ****************************************

Paul

Last edited by DGW; 19-07-2006 at 21:33. Reason: Comment about another dealer deleted. This thread is for feedback about John Mulholland Motors only.
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Old 18-07-2006, 13:15   #8
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Default Re: John Mulholland Motors Ltd - Randalstown

That wasn't my experience of John Mulholland Motors at all to be honest but airing your opinion is what this thread is all about so good on ya. I will be arranging to get my car back into John Mulhollands soon for a few minor faults to be rectified and i'll update you on the customer service I receive although I expect it to be good. I hope your experience hasn't discouraged you from buying a Skoda.
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Last edited by DGW; 19-07-2006 at 21:34. Reason: Quote deleted since it referred to a since-edited post.
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Old 25-10-2006, 16:21   #9
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The Latest news from John Mulholland Motors.

This is to give all our customers new and old the latest information on whats happening at John Mulholland Motors.

So you thought the "Mastermind advert was good" wait till you see the new advert coming to a screen near you (Jan 2007).

Pete Molloy our newBusiness Fleet executive has been employed. Pete is looking after all our small businesses needs. So if your looking for that 1 or 50 extra cars speak to Pete on 028 94473903.

Well our John did extremley well in his Diesel Skoda Fabia VRs Rally Car at the Ulster International Rally coming 2nd in his class.. Well done and we all look forward to the 2007 season.. we will keep you all posted!

Don't forget if you have any warranty problems please let us know and we will do our best to sort them out.


regards

John Mulholland Team
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Old 25-10-2006, 20:47   #10
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Default Re: John Mulholland Motors Ltd - Randalstown

Quote:
Originally Posted by John Mulholland View Post
[size=3]

Well our John did extremley well in his Diesel Skoda Fabia VRs Rally Car at the Ulster International Rally coming 2nd in his class.. Well done and we all look forward to the 2007 season.. we will keep you all posted!
I seen a nice mention about it in carSport I think.

Any pics
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Old 15-12-2006, 15:23   #11
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Default Re: John Mulholland Motors Ltd - Randalstown

i just had my car serviced again here. [yesterday] i,ve found the service team very friendly and helpfull; and not that expensive. £119. they even changed bulbs that were out i,d forgotten about and changed my aero wipers over. i can,t thank them enough. i,ll certainly be using them again.
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Old 15-12-2006, 20:45   #12
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I bought a pre reg estate from Mervyn Stewart and was wondering how John Mulholland would treat me for servicing and warranty as the car was not bought from them. It would save me a lot of time and hassle as they are a lot closer for me to reach as I live on the north coast. Any replies appreciated, even from Mulhollands themselves. Thanks.
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Old 16-12-2006, 09:21   #13
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Hi Ricks1

John Mulholland Motors would be more than happy to assist you, please do not hesitate to contact Katrina on 028 9447 3903.

Looking forward to be of service to you.

Regards

John
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Old 16-12-2006, 16:06   #14
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Hey John,

Was that your Estate RS Mk2 in Mondello earlier in the year....I left a card on your window
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Old 26-12-2006, 22:47   #15
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Default Re: John Mulholland Motors Ltd - Randalstown

still got that photo of car in my ph. j7 vrs. wander how much that reg is worth?
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Old 02-03-2007, 00:34   #16
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Default Re: John Mulholland Motors Ltd - Randalstown

well! how many bodies did use eventually squeeze into the roomster? seen start of it on tv. is comp over? last count i heard was 28 kids and an adult driver.... was this beaten?
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Last edited by octav.ed; 13-03-2007 at 00:15. Reason: more info.
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Old 16-03-2007, 17:07   #17
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Hi Guys

Just to let you know that the Limited Edition Fabia VRs is nearly here, If your in the market for a Fabia VRs it's now the time to get your order in, Very limited numbers available, you can even choose your personal model number of car which is sewn into your seat. Race Blue metallic with Black leather interior and a load of extras. Contact us NOW to pre order.. 02894473903

Cheers

John
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Old 16-03-2007, 22:32   #18
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Default Re: John Mulholland Motors Ltd - Randalstown

John, did you see my post on Page 1 of this, about the Estate in Mondello....was it you ?
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Old 17-03-2007, 01:29   #19
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YEA IT WAS HIM M8. rhonda in service dept told me.
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Old 02-04-2007, 19:12   #20
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credit where due.

ok, after years of getting rubbish after sales service at the hands of a large vauxhall dealer; it's tip-top to be treated like a fellow human being by the people at mulholland motors. just got the octy back from it's first service today and the ladies in maintenance proved to be decent, no huffing & puffing like you might get from a certain dealer at mallusk, heck my car was even washed! finally i was made to feel like someone that has just shelled out 12k on a purchase rather than an inconvenience, perhaps my local vw dealer should ask john & his team for some training sessions less they put off more people like me?

all-in-all:

p.s. click from behind the glovebox was a mystery though, but all working well.
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