octav.ed

check out the ireland wrc nov 2007 thread for the pics m8...

__________________
when i die, bury me upside down so the world can kiss my a.s.s
"I spent all my money on cars, booze and women - the rest I just wasted" - George Best.
I was so poor growing up...If I wasn't born a boy..I'd have nothing to play with. -Rodney Dangerfield

Disgruntled

Bought a car from them (Skoda Octavia) last July. pressured initially then very bad service with problems.
Then on Saturday got a statement from them demanding payment for Goods/services saying account was overdue. I have never been back near them since last year and certainly had nothing done. When I finally got to speak to Conor today I had to ask him to apologise when he told me the account should have been sent to another customer. If only he had had the grace to say he was sorry this happened I might have felt better. Will NEVER go near them again and advise others to beware. Once they sell you the car their whole attitude changes
(Very) Disgruntled!!

octav.ed

can't say i've ever dealt with the sales end of things. [ yet. ]
but i couldn't fault the servicing end... much..

__________________
when i die, bury me upside down so the world can kiss my a.s.s
"I spent all my money on cars, booze and women - the rest I just wasted" - George Best.
I was so poor growing up...If I wasn't born a boy..I'd have nothing to play with. -Rodney Dangerfield

John Mulholland

For immediate release: 04 September 2007


Randalstown's John Mulholland is celebrating after an excellent weekend in his NIIB Finance backed Skoda Fabia vRS TDi at the Armagh based PWT Ulster Rally. Navigated by Eamon Gorman, the crew secured third in class and was the first diesel car home at the event, which marked a round of both Ireland's and Britain's premier rally championships!

Amid tough competition, the 16 stage rally was fought over closed roads during day and night on Friday 31 August and Saturday 1 September. There were plenty of thrills and spills throughout the field, but John and Eamon ensured they kept their John Mulholland Motors Fabia vRS between the hedges to grab a superb result when they arrived at the Armagh finish ramp.

"It was a very difficult weekend," John said after the event. "We always seemed to choose the wrong tyres. On one stage, we were sitting on the start line with slicks and then the heavens opened! It was really slippery and difficult to control so we're pleased to secure such a good result!"

Tyre choice was not the team's only difficulty during the weekend. The Shell Racing Diesel backed car had been fitted with brand new three-way adjustable suspension, and a heavy landing over a jump on stage two burst the dampers! The K.G. Motorsport service crew was forced to revert the car back to its original suspension, but it was also damaged during Saturday morning's stages!

The mechanics pounced on the car once again, allowing John and Eamon to ensure their Shell Racing Diesel and Hankook backed car reached the finish of the demanding event. It was certainly no easy task, but with an armful of points and more crystalware for the cabinet, it was another excellent result for the John Mulholland Motors team!

ENDS.

GAFF

Well done on the result John, I posted the details in the Motorsport Section (more people will see it , as here is mainly used for dealer reviews so may not interest a large portion of the site as there not in NI.....no offence )

http://www.briskoda.net/forums/motor...5/#post1015974

Btw Will you get an entry at Rally Ireland ?

__________________
GAFF





Briskoda Ireland Events, Meets & Pictures.....Race Blue Octavia MkII vRS.....Old Octavia MkI vRS

John Mulholland

With ref to disgruntled ,we would recommend you seek professional help to address your personal problems, as you and I know ,that you were dealt with in a professional and honest manner from day 1.It is obvious from the outset you have difficulties in driving an automatic car,instead of admitting your shortfall,you would rather slate our good name,please take the time to read all the positive comments about John Mulholland Motors. 1,500 customers per annum cannot be wrong.

octav.ed

congratulations to john for finishing the wrc rally...

__________________
when i die, bury me upside down so the world can kiss my a.s.s
"I spent all my money on cars, booze and women - the rest I just wasted" - George Best.
I was so poor growing up...If I wasn't born a boy..I'd have nothing to play with. -Rodney Dangerfield

pete904ni

Went in last Monday to see about trading my 07 Astra SRi in for a used Octivia and firstly had to stand in the empty showroom for 5+ minutes while 3 members of staff sat in the corner talking about football.

FINALLY was approached by the Skoda Brand Manager, Maurice, to be told the car I was trading in "didn't exist" and only valued it on a much lower spec model - and really wasn't interested at all.

Called into the local Ford dealership in the way home and was offered exactly what I wanted for my trade in by a sales-man who knew what he was talking about and I got a great deal on a used Mondeo.


I must say I am dissappointed because an Octivia was my 1st choice of car, and I always prefere to deal with a franchised dealer and after reading all the positive comments on here about this garage I was hoping for a similar good experience.

John Mulholland

Dear Pete

As Sales Manager I was disappointed to read your comments. We pride ourselves on offering a prompt and professional service at all times to both new and existing customers.

I take exception to your comment that a group of salesmen ignored you for 5 minutes whilst they talked about football. As you were interested in a Skoda Octavia you were introduced to me by a member of the Hyundai staff.

On qualification you stated that you would not being dealing until end of Jan/beginning of Feb. You refused the invitation to test drive the product or to appoint another time for this.

To give you the best part exchange price we needed to see the vehicle involved and carry out the appropiate VCA and HPI checks and yet you did'nt have the car with you.

I'm sorry if your visit did'nt meet your expections but if I can be of any help in the future, please call me on 028 9447 3903.


Best regards


Maurice Blelock
Skoda Brand Manager

pete904ni

After standing for 5 minutes in the Skoda showroom.

I had the car with me, and refused a test drive on the bases that you refused to talk sense on the trade in. Needless to say however I got exactly the price needed on my trade in from another local dealers, and have since closed a deal.

I don't think I will be returning, thank you all the same.

gaz69

Hi Pete904ni,
I agree with you about the sale staff. I bought a car from them a few years ago and got very poor after sales treatment. The sale person had promised things with the car but after I picked the car up they wouldn't deliver their promises. Even when it was in writing, it was just one excuse after another. I know now never to take a car out of the garage unless first inspecting.
I'd buy another car from John Mullholland, but I'll never do business with the sale people. You should if you haven't already purchased seriously look at the Skoda Octavia, a great car.
I Do give credit where credit is due and cannot fault the service department. They're Brilliant!! Never had any issues with them and are always accomodating.

John Mulholland

John Mulholland Aftersales offers all our Briskoda Members a Free 25 point healthcheck and Carwash while you enjoy a cup of coffee in our new state of the art Service Center and Test Drive the new range of Skoda's

JSJ

I had a great experience at Mulholland's. Dealt with Nick and got a straight deal. Yes there was a bit of waiting around as they were busy, but I hadn't made an appointment.

It helped that I knew exactly what I wanted, had offers from other dealers in place and knew how much I wanted to pay to change vehicles. Ended up with a nice tangerine metallic fabia 2 from stock. They dealt with an initial throttle fault promptly but it does gripe a bit to pay £10 insurance on a loan car when it's a warranty claim that requires an 80 mile round trip by me for them to fix.

First service is coming up and I have a choice of dealers due to my location, as it's a simple 10k once over and oil change not sure whether to go on price or reputation....hmmmm

tom500

Just thought I would give a big thanks to John from service department at John Mullholland Motors.
The RAC phoned Mullhollands and within 5 mins we had a call back from one of the service guys who quickly diagnossed the problem over the phone, Not do many main dealers I know give out free advice these days

Thanks