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Autostation - Dun Laoghaire

This is a discussion on Autostation - Dun Laoghaire within the Skoda Dealers in the Republic of Ireland forums, part of the Reviews category; Autostation Beacon Automotive 40 Heather Road Sandyford Industrial Estate Dublin 18 Service Hotline: (01) 20 62 620 Parts Hotline: (01) ...


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Old 13-10-2005, 18:08   #1
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Autostation - Dun Laoghaire

Autostation
Beacon Automotive
40 Heather Road
Sandyford Industrial Estate
Dublin 18


Service Hotline: (01) 20 62 620
Parts Hotline: (01) 20 62 630
Service Team: (01) 20 62 622

Last edited by DGW; 16-12-2007 at 00:22. Reason: Entry updated
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Old 17-12-2005, 01:27   #2
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Re: Autostation - Dun Laoghaire

Best trade-in price on my old car in Dublin. Really friendly salesman Joe. Couldn't fault them on anything. Super car.
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Old 12-03-2006, 02:10   #3
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Re: Autostation - Dun Laoghaire

I have bought a few spare parts from them and they were very helpful. First class service and all the staff are extremely friendly.
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Old 15-01-2007, 20:26   #4
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Re: Autostation - Dun Laoghaire

Contact Joe just picked up new VRS Oct 170.Great service returned all phone calls when asked.Even when not asked cant praise them enough.Great service.
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Old 15-02-2007, 22:34   #5
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Re: Autostation - Dun Laoghaire

thoght they were a bunch of rip off merchants.
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Old 11-04-2007, 14:25   #6
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Re: Autostation - Dun Laoghaire

Got my Fabia vRS serviced by them in the Beacon Automotive service centre and couldn't fault them. Very professional service and excellent communication with me as a customer. No additional work was carried out without first contacting me to make sure it was okay and in the end I got a 7% discount to keep the price within my budget. Would have no qualms about getting my car serviced here again.
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Old 29-05-2007, 13:49   #7
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Thumbs up Re: Autostation - Dun Laoghaire

Thumbs up for Colm in sales. He brought me out for a test-drive in the Fabia II. He was very enthusiastic about the brand and certainly knew his stuff.
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Old 30-05-2007, 18:14   #8
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Re: Autostation - Dun Laoghaire

i had a "different" experience with that same salesman.
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Old 27-06-2007, 12:18   #9
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Re: Autostation - Dun Laoghaire

recently purchased vrs octavia diesel from autostation and am delighted with the car which is ideal for twisty roads here in west of ireland. Colm was the salesman . Very efficient and displayed great knowledge of the product. My best new car shopping experience ever. Traded in a 06 superb 130 bhp and managed to save 5850 euro over what i was being asked to pay to for same deal in galway and 1350 euro under next best deal. Well worth shopping around.
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Old 28-06-2007, 16:31   #10
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Re: Autostation - Dun Laoghaire

recently purchased vrs octavia diesel from autostation and am delighted with the car which is ideal for twisty roads here in west of ireland. Colm was the salesman . Very efficient and displayed great knowledge of the product. My best new car shopping experience ever. Traded in a 06 superb 130 bhp and managed to save 5850 euro over what i was being asked to pay to for same deal in galway and 1350 euro under next best deal. Well worth shopping around....


and now your problems will start!!....i had the same experiance......best deal there by far but as soon as i had a problem with the new car they were just not interested!!......am still waiting to get my seat problem sorted after six weeks!!

k..
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Old 10-08-2007, 16:38   #11
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Re: Autostation - Dun Laoghaire

just got my vrs mk2 serviced there got a bleedin lecture on car being late 4 service mileage wise !!!!!! was robbed blind for 2nd service not impressed at all with there all round ability 2 function as a service 2 people who enjoy driveing skodas so stuff them wont b buying my 08 vrs 170 tdi there , there loss not mine.
i think they need some customer service training and manners
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Old 15-08-2007, 15:49   #12
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Re: Autostation - Dun Laoghaire

Quote:
Originally Posted by Conor M View Post
just got my vrs mk2 serviced there got a bleedin lecture on car being late 4 service mileage wise !!!!!! was robbed blind for 2nd service not impressed at all with there all round ability 2 function as a service 2 people who enjoy driveing skodas so stuff them wont b buying my 08 vrs 170 tdi there , there loss not mine.
i think they need some customer service training and manners

Conor,

was this the folk in DunLaoghaire or up in Beacon Autostation where they have set-up the servicing ?? Won't buy from them but may use Beacon for the servicing..?
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Old 21-08-2007, 17:40   #13
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Re: Autostation - Dun Laoghaire

hi dont use them and yeh there up in beacon would'nt buy off them either my wife works in sandyford we decided 2 leave the car in beacon for handyness and got robbed and a lecture at same time cause car was late for service mileage wise jerks im changeing my car in jan they r never getting my buisness again
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Old 05-12-2007, 22:44   #14
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Re: Autostation - Dun Laoghaire

i went to go down to this place this weekend, opposite institute of art design and tech?

it looked as if they had changed to hyundai or some other import so i just drove on, where abouts are they in sandyford? want to get a few glitches sorted by skoda.

saying that, the previous owner did say they were a bunch of jackass's there.
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Old 10-12-2007, 16:10   #15
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Re: Autostation - Dun Laoghaire

autostation??...stay away!!! good prices on trade ins but appalling on aftercare.....infact they have a solicitors letter on the way tro them as we speak!!!

k
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Old 10-12-2007, 21:49   #16
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Re: Autostation - Dun Laoghaire

Quote:
Originally Posted by kit View Post
autostation??...stay away!!! good prices on trade ins but appalling on aftercare.....infact they have a solicitors letter on the way tro them as we speak!!!

k
PM me with info on above. Its good to hear whats happening as I'm always getting people asking me where to go
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Old 11-12-2007, 14:40   #17
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Re: Autostation - Dun Laoghaire

I see Autostation have moved to Sandyford Industrial Estate. Hyundai look like they are setting up at their old premises.
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Old 11-12-2007, 15:33   #18
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Re: Autostation - Dun Laoghaire

am back at desk now.....they are owned by the same crowd...kingston motors, they have good few dealerships around the city inc hyundia,opel, skoda and vw!

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Old 19-12-2007, 17:53   #19
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Re: Autostation - Dun Laoghaire

Just wondering how much you were charged for the first service on the vRS Tdi?
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Old 20-12-2007, 12:11   #20
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Re: Autostation - Dun Laoghaire

it hasnt had its first service yet....but id go to phoenix motors up by the park

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Old 06-02-2008, 08:36   #21
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Re: Autostation - Dun Laoghaire

have a bit of an intermittent fault with my baby at the moment, so i rang this shower to organise a drop in and diagnose. it took 7 hours (and 4 calls) to get a call back.

Once i did get a call back i was dealing with a Eugene, i attempted to explain the problem to him and his attitude excreted lack of interest. he tried to disinterest me by telling me how long it "could" take to diagnose and the cost involved leaving me feeling very deflated and let down.

I rang the garage out by the park, attempted to start explaining the fault and he cut accross me to give me the full problem, the cause, the solution and when he could take the car, It was such a relief. The only down side was he cant take the car till the 19th

I'd sooner burn my car out than think about leaving it with these guys.
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Old 12-04-2008, 16:04   #22
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Re: Autostation - Dun Laoghaire

I spoke with Colm in there before buying my Fabia vRS privately and much to my surprise he was very helpful and full of encouragement. I'll be dropping into them for a service in 2,500 miles I think. Will withhold final judgment until after that time though!

Have all the bad experiences happened at the old premises?
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