Henrys (South) - Glasgow

***DGW*** · 13-10-2005, 17:40

Henrys (South)
198 - 204 Maxwell Road
Pollokshields
Glasgow
G41 1SR

0141 429 5999

New Car Sales
Authorised Repairer
Approved Used Car Sales

Formerly St Andrews Skoda (Glasgow) Ltd . Name changed 1 March 2007

Closing wef 11 July 2008

***ncarring*** · 13-10-2005, 21:31

Originally posted by flyingscot - Sat Feb 21, 2004

Very good service. I'm happy.

***ncarring*** · 13-10-2005, 21:32

Originally posted by Gogs67 - Sat Mar 13, 2004

Just purchased my latest Octy vRS from St. Andrews. Could not have been treated any better by staff, especially Sales Manager Keir Dunlop, who even delivered my car to me in Edinburgh, a distance of 40-odd miles. Would recommend them to all.

***ncarring*** · 13-10-2005, 21:33

Originally posted by almitche - Thu Apr 8, 2004

Top notch service: Keir Dunlop worked hard to source exactly what I wanted and took delivery just over a week later! Really set themselves apart from the competition - couldn't be further from stereotypical car salesman. Highly recommended.

***ncarring*** · 13-10-2005, 21:34

Originally posted by zappa_kat - Thu Nov 11, 2004

I was looking for a Octavia vRS, rang St Andrews... asked allsorts of questions about the car's history... "has it been bumped? I'm driving a long way to look at it"... "nope... it's immaculate".

Eventually found the dealers & then found the car had been in a large rear end shunt & had minor front end damage repaired too(tons of filler & overspray everywhere under the carpet signalled repair, front end shut lines weren't very good & misaligned headlights). The sales Guy was new to the dealers & very pushy, tried his best to get me to sign on the line.
Rang me a week later to say "there's a guy desperate to buy the car... you've got first refusal tho'"... 5weeks later the car is still on the forecourt. Says it all eh?

***ncarring*** · 13-10-2005, 21:35

Originally posted by Carblack - Sun Feb 20, 2005

Have to say that I've had nothing but good service from St. Andrews. I've now bought three cars from them (through the business) and one of the staff has bought one privately from the dealership. Friendly helpful staff from sales through to the workshop technicians.

bigj2552 · 10-11-2005, 01:52

great professional service from sale manager Keir Dunlop.
Got new car to exactly the spec i wanted...poor guy was demented after 4 hrs haggling

.
even got price down as well....
top guy....first class servic all the way...great comms from em.....phone 1 wk after to see if i was satisfied with vehicle.

highly recomended....ask for Keir Dunlop. gets the job done without fuss or any crappy salesman talk.

whoosh · 25-07-2006, 20:01

HI Folks
Cannot praise this garage and its staff enough Kier Dunlop head salesman Sandy service manager and Stevie in the workshop are fantastic although nothing is a problem for any of the staff
Between myself and my wife we have had 5 skodas from the garage .
Well worth a look

jackster · 13-09-2006, 14:31

hi just acquired my first skoda, after years of probably saying the same jokes as everyone else, now im biting my hand, what a machine ive got, just the basic superb comfort auto trip, but i have just to support what most have said here about st andrews, and the sales , JAMIE your a star mate thanks im well pleased.after having audi and ford i will be coming back to you guys , cheers

jack

Burnsey · 27-11-2006, 14:56

Bought 1st car from here and can 2nd all the good comments about the sales team. The aftersales is also pretty good, and car always comes back clean - even when all that was getting done was a changed headlight bulb - cheaper labour rate than competitors which helps.

Big A · 03-12-2006, 13:20

My dad has had 2 Octavias from them and the service he received was always 1st class. Although I dont own a Skoda just yet, Kier gave me a very very long test drive in the new Octavia vRS 2 weeks before its official launch and also a drive of the Fabia vRS.

Excellent garage and have even taken my VW there for work as they are friendly, helpfull, cheaper and still use genuine VAG parts.

niallyp · 15-12-2006, 17:35

i found the sales guy in there (david somebody or other? possibly maxwell?) an up himself ****** who looked down his nose at me and didnt even offer me a test drive. tried to sell me a 2 yr old red one when i was interested in the 1yr old black one.

ended up buying the very next day from ingram in ayr. loved the disbelief in his voice when he phoned me the next week when i told him i had bought. total useless git. if you dont have a company chequebook avoid like the plague

tincanfabia · 03-02-2007, 15:46

I reckon anyone who posts good things here has to declare that they have no interest in this dealership. I think they are .......BAD anything else I`m personally thinking cannot be posted on a forum.
*****, timewasters, lacking in technical knowledge, ignorant, poor customer service and in fact I`m making a mission to never ever pass a good word about these *****. Boys at the service desk were ok , felt sorry for them as they were caught in the cross fire between me and the service manager SANDY. He was the most ************ my mrs have ever met, she said. I`d agree too. Goodbye St Andrews please dont tell anyone else to hurry we close soon on thier umpteenth breakdown return in a car the RAC confirm as un servicable. It cost someone thier life. Safe driving all.

Fabiarama · 09-02-2007, 22:58

Keir Dunlop is a pleasant, straight talking, laid-back salesman - very easy to talk to and will do his best to get you the deal you want. I'll be back to buy my next car from him!!
Service Dept are less friendly. Seem to lack basic communication skills and knowledge. Do they really enjoy their job and want to be there????

jackster · 08-03-2007, 20:33

anyone who says henrys is c**p need to go and look at the s**t that old arnold clarkie boy is selling as motors , they dont even valet them properly, this new revamped st andrews / henrys sold me my first superb a couple of months back , the sales the service the attitude and the way they go about there business is second to none , just this week i had my car boot lid not closing , phoned them on monday lunchtime car in 5pm car was ready tuesday 3pm, work done under warranty , you will not get another garage to do that turnaround for you. GUYS YOUR SUPERB MANY THANKS
signed
mr j.mcalinn

Bill Cameron · 14-06-2007, 16:05

Couldn't have imagined I'd write a positive testament about a dealership, but am compelled to do so as a result of two recent visits to Henry's Skoda, Glasgow.
Their quality engineer, Stephen Christie, is attentive, knowledgeable and thorough. He's the sort of guy who makes you feel that in choosing Henry's you've made a wise decision. Their sales manager, Keir Dunlop, is also to be commended. If other members of staff share the same qualities then Henry's can look forward to more positive feedbacks on this forum.
Don't let it slip guys.

ming · 27-07-2007, 18:33

Contacted Henry's regarding a new seat back cover and alloy wheel for my Furby vRS. Pleased to say, both were replaced, under the warranty, with no fuss, whatsoever.
Well done.

mandpand · 19-08-2007, 14:33

First Class! Top Notch! 10/10!

I have been a customer of Henrys Skoda for three years.The care I have received from hard working Keir Dunlop and Sandy Fleming AND their respective teams has been second to none. My Superb Elegance has been fabulous, giving me absolutely no trouble , just a pleasure to drive. Thanks also to Jamie,David (Big Frenchy) and Lesley for all the cups of coffee! If only all dealerships were so polite and courteous to deal with!

ming · 22-09-2007, 21:23

Got me a new gearbox, under warranty, when initial vibes from SUK weren't promising. Can't praise the team enough.

briang · 10-12-2007, 14:55

been using them for service and repairs, for nearly 3 years on a leased Octy VRS Estate, overall not bad, but the attention to detail is not great, I have had to go back on several occasions to have things put right that would have been found if proper checking had been done. Frankly I dont have time to keep going back for them to fix things they should have got right the first time, probably try their North franchise for the new one when it comes in March

cheers

Burnsey · 09-01-2008, 20:25

Since it's a while since I've been (20k between services on the superb) thought I'd update my earlier comments.

They are very good at getting stuff out of skoda uk under warranty, and very nice to chat to about options on getting new or used car from them. Not had any bs from them either which is great for a dealership.

I am however off to Ayr at the weekend to look at an octy estate, so I'm not being blinkered but will be using for servicing again

gordonium · 19-01-2008, 18:23

Henry's north.
In getting warranty work done, i was told i needed a new turbo on mk1 octy vrs due to a loose bearing (55 plate 24k miles) (under warranty so not a scam on me)
after waiting a day for new one to come in, I get the car back, runs great again. However, copy of the work says work was blown exhaust manifold, strip out air intake pipe/turbo and exh manifold.

worrying how could be told something quite so wrong.

as weekend, not been able to call up to clarify with garage

dougie vrs · 20-01-2008, 20:38

aye remember going in a few times,new showroom is nice though.was in there about two months ago looking for a race blue vrs,salesman was trying to sell me a black one and a yellow one,was looking for 1 about a year old,but think i would only buy a blue or another red one. very helpful though

allan1888 · 13-04-2008, 00:13

i used henrys north for my first service on my vrs . i would never use them again . I was on my way into the dealership when one of their mechanics went by me in my car and wheelspun it out of the car park and headed up the road at speed .. i asked to speak to the manager and was told there was nothing he could do about it ...

i have made a complaint to skoda uk about it as i dont belive they should treat customers cars in that way .. i will have to try henrys south from now on as they are my only other option

Supatramp · 29-06-2008, 16:14

Had my first dealings with Henrys Maxwell Road last week.

Having had no response from my existing dealer, Ingrams Ayr, I popped into Henrys last Wednesday and had a chat with Jamie Hay. We discussed brand new, then he phoned Skoda which resulted in me being offered 4 nearly new cars. He quoted me deals for both a new car and one of the nearly used ones, and I left 'to think about it'.

I phoned first thing on Thursday morning, managed to squeeze a bit more out of him for my present car, and duly went up the road and signed on the dotted line for a September 2007 with 2100 miles on the clock, which I should get late this week or next!

So, 'so far so good'!

13-10-2005, 17:40	#1
*DGW* BRISKODA Staff Join Date: Oct 2002 Location: Cambridgeshire Posts: 17,259 Thanks: 51 Thanked 197 Times in 149 Posts	Henrys (South) - Glasgow Henrys (South) 198 - 204 Maxwell Road Pollokshields Glasgow G41 1SR 0141 429 5999 New Car Sales Authorised Repairer Approved Used Car Sales Formerly St Andrews Skoda (Glasgow) Ltd . Name changed 1 March 2007 Closing wef 11 July 2008 Last edited by DGW; 30-06-2008 at 12:36. Reason: Closing date added

25-07-2006, 20:01	#8
whoosh Briskodian Join Date: May 2006 Posts: 115 Thanks: 10 Thanked 22 Times in 9 Posts	Re: St Andrews Skoda (Glasgow) Ltd - Glasgow HI Folks Cannot praise this garage and its staff enough Kier Dunlop head salesman Sandy service manager and Stevie in the workshop are fantastic although nothing is a problem for any of the staff Between myself and my wife we have had 5 skodas from the garage . Well worth a look

13-09-2006, 14:31	#9
jackster Briskodian Join Date: Sep 2006 Location: glasgow Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: St Andrews Skoda (Glasgow) Ltd - Glasgow hi just acquired my first skoda, after years of probably saying the same jokes as everyone else, now im biting my hand, what a machine ive got, just the basic superb comfort auto trip, but i have just to support what most have said here about st andrews, and the sales , JAMIE your a star mate thanks im well pleased.after having audi and ford i will be coming back to you guys , cheers jack

27-11-2006, 14:56	#10
Burnsey Briskodian Join Date: Oct 2005 Location: GLASGOW Posts: 441 Thanks: 13 Thanked 19 Times in 19 Posts	Re: St Andrews Skoda (Glasgow) Ltd - Glasgow Bought 1st car from here and can 2nd all the good comments about the sales team. The aftersales is also pretty good, and car always comes back clean - even when all that was getting done was a changed headlight bulb - cheaper labour rate than competitors which helps.

03-12-2006, 13:20	#11
Big A Briskodian Join Date: Jul 2006 Location: Glasgow Posts: 112 Thanks: 0 Thanked 0 Times in 0 Posts	Re: St Andrews Skoda (Glasgow) Ltd - Glasgow My dad has had 2 Octavias from them and the service he received was always 1st class. Although I dont own a Skoda just yet, Kier gave me a very very long test drive in the new Octavia vRS 2 weeks before its official launch and also a drive of the Fabia vRS. Excellent garage and have even taken my VW there for work as they are friendly, helpfull, cheaper and still use genuine VAG parts.

13-10-2005, 21:31	#2
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,950 Thanks: 16 Thanked 94 Times in 77 Posts	Originally posted by flyingscot - Sat Feb 21, 2004 Very good service. I'm happy.

13-10-2005, 21:32	#3
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,950 Thanks: 16 Thanked 94 Times in 77 Posts	Originally posted by Gogs67 - Sat Mar 13, 2004 Just purchased my latest Octy vRS from St. Andrews. Could not have been treated any better by staff, especially Sales Manager Keir Dunlop, who even delivered my car to me in Edinburgh, a distance of 40-odd miles. Would recommend them to all.

13-10-2005, 21:33	#4
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,950 Thanks: 16 Thanked 94 Times in 77 Posts	Originally posted by almitche - Thu Apr 8, 2004 Top notch service: Keir Dunlop worked hard to source exactly what I wanted and took delivery just over a week later! Really set themselves apart from the competition - couldn't be further from stereotypical car salesman. Highly recommended.

13-10-2005, 21:34	#5
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,950 Thanks: 16 Thanked 94 Times in 77 Posts	Originally posted by zappa_kat - Thu Nov 11, 2004 I was looking for a Octavia vRS, rang St Andrews... asked allsorts of questions about the car's history... "has it been bumped? I'm driving a long way to look at it"... "nope... it's immaculate". Eventually found the dealers & then found the car had been in a large rear end shunt & had minor front end damage repaired too(tons of filler & overspray everywhere under the carpet signalled repair, front end shut lines weren't very good & misaligned headlights). The sales Guy was new to the dealers & very pushy, tried his best to get me to sign on the line. Rang me a week later to say "there's a guy desperate to buy the car... you've got first refusal tho'"... 5weeks later the car is still on the forecourt. Says it all eh?

13-10-2005, 21:35	#6
*ncarring* Don't talk, drive! Join Date: Feb 2003 Location: The B roads of Britain Posts: 12,950 Thanks: 16 Thanked 94 Times in 77 Posts	Originally posted by Carblack - Sun Feb 20, 2005 Have to say that I've had nothing but good service from St. Andrews. I've now bought three cars from them (through the business) and one of the staff has bought one privately from the dealership. Friendly helpful staff from sales through to the workshop technicians.

10-11-2005, 01:52	#7
bigj2552 Briskodian Join Date: Aug 2005 Location: scotland Posts: 94 Thanks: 0 Thanked 0 Times in 0 Posts	great professional service from sale manager Keir Dunlop. Got new car to exactly the spec i wanted...poor guy was demented after 4 hrs haggling . even got price down as well.... top guy....first class servic all the way...great comms from em.....phone 1 wk after to see if i was satisfied with vehicle. highly recomended....ask for Keir Dunlop. gets the job done without fuss or any crappy salesman talk.

15-12-2006, 17:35	#12
niallyp Briskodian Join Date: Feb 2006 Location: Sleaford, Lincs Posts: 200 Thanks: 0 Thanked 0 Times in 0 Posts	Re: St Andrews Skoda (Glasgow) Ltd - Glasgow i found the sales guy in there (david somebody or other? possibly maxwell?) an up himself ****** who looked down his nose at me and didnt even offer me a test drive. tried to sell me a 2 yr old red one when i was interested in the 1yr old black one. ended up buying the very next day from ingram in ayr. loved the disbelief in his voice when he phoned me the next week when i told him i had bought. total useless git. if you dont have a company chequebook avoid like the plague

03-02-2007, 15:46	#13
tincanfabia Briskodian Join Date: Jan 2007 Posts: 23 Thanks: 0 Thanked 0 Times in 0 Posts	Re: St Andrews Skoda (Glasgow) Ltd - Glasgow I reckon anyone who posts good things here has to declare that they have no interest in this dealership. I think they are .......BAD anything else I`m personally thinking cannot be posted on a forum. ***, timewasters, lacking in technical knowledge, ignorant, poor customer service and in fact I`m making a mission to never ever pass a good word about these *. Boys at the service desk were ok , felt sorry for them as they were caught in the cross fire between me and the service manager SANDY. He was the most ********** my mrs have ever met, she said. I`d agree too. Goodbye St Andrews please dont tell anyone else to hurry we close soon on thier umpteenth breakdown return in a car the RAC confirm as un servicable. It cost someone thier life. Safe driving all. Last edited by DGW; 09-02-2007 at 23:21. Reason: Breach of rules relating to personal abuse and abuse against a company.

09-02-2007, 22:58	#14
Fabiarama Briskodian Join Date: Oct 2006 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: St Andrews Skoda (Glasgow) Ltd - Glasgow Keir Dunlop is a pleasant, straight talking, laid-back salesman - very easy to talk to and will do his best to get you the deal you want. I'll be back to buy my next car from him!! Service Dept are less friendly. Seem to lack basic communication skills and knowledge. Do they really enjoy their job and want to be there????

08-03-2007, 20:33	#15
jackster Briskodian Join Date: Sep 2006 Location: glasgow Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Henrys - Glasgow anyone who says henrys is cp need to go and look at the st that old arnold clarkie boy is selling as motors , they dont even valet them properly, this new revamped st andrews / henrys sold me my first superb a couple of months back , the sales the service the attitude and the way they go about there business is second to none , just this week i had my car boot lid not closing , phoned them on monday lunchtime car in 5pm car was ready tuesday 3pm, work done under warranty , you will not get another garage to do that turnaround for you. GUYS YOUR SUPERB MANY THANKS signed mr j.mcalinn

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14-06-2007, 16:05	#16
Bill Cameron Briskodian Join Date: Mar 2007 Posts: 63 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Henrys - Glasgow Couldn't have imagined I'd write a positive testament about a dealership, but am compelled to do so as a result of two recent visits to Henry's Skoda, Glasgow. Their quality engineer, Stephen Christie, is attentive, knowledgeable and thorough. He's the sort of guy who makes you feel that in choosing Henry's you've made a wise decision. Their sales manager, Keir Dunlop, is also to be commended. If other members of staff share the same qualities then Henry's can look forward to more positive feedbacks on this forum. Don't let it slip guys.

27-07-2007, 18:33	#17
ming Briskodian Join Date: Jun 2007 Location: Glasgow Posts: 308 Thanks: 1 Thanked 10 Times in 10 Posts	Re: Henrys - Glasgow Contacted Henry's regarding a new seat back cover and alloy wheel for my Furby vRS. Pleased to say, both were replaced, under the warranty, with no fuss, whatsoever. Well done.

19-08-2007, 14:33	#18
mandpand Briskodian Join Date: Aug 2007 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Henrys - Glasgow First Class! Top Notch! 10/10! I have been a customer of Henrys Skoda for three years.The care I have received from hard working Keir Dunlop and Sandy Fleming AND their respective teams has been second to none. My Superb Elegance has been fabulous, giving me absolutely no trouble , just a pleasure to drive. Thanks also to Jamie,David (Big Frenchy) and Lesley for all the cups of coffee! If only all dealerships were so polite and courteous to deal with! Last edited by DGW; 30-06-2008 at 12:32. Reason: Default font reset

22-09-2007, 21:23	#19
ming Briskodian Join Date: Jun 2007 Location: Glasgow Posts: 308 Thanks: 1 Thanked 10 Times in 10 Posts	Re: Henrys - Glasgow Got me a new gearbox, under warranty, when initial vibes from SUK weren't promising. Can't praise the team enough.

10-12-2007, 14:55	#20
briang Briskodian Join Date: Mar 2005 Location: scotland Posts: 37 Thanks: 2 Thanked 1 Time in 1 Post	Re: Henrys - Glasgow been using them for service and repairs, for nearly 3 years on a leased Octy VRS Estate, overall not bad, but the attention to detail is not great, I have had to go back on several occasions to have things put right that would have been found if proper checking had been done. Frankly I dont have time to keep going back for them to fix things they should have got right the first time, probably try their North franchise for the new one when it comes in March cheers

09-01-2008, 20:25	#21
Burnsey Briskodian Join Date: Oct 2005 Location: GLASGOW Posts: 441 Thanks: 13 Thanked 19 Times in 19 Posts	Re: Henrys - Glasgow Since it's a while since I've been (20k between services on the superb) thought I'd update my earlier comments. They are very good at getting stuff out of skoda uk under warranty, and very nice to chat to about options on getting new or used car from them. Not had any bs from them either which is great for a dealership. I am however off to Ayr at the weekend to look at an octy estate, so I'm not being blinkered but will be using for servicing again

19-01-2008, 18:23	#22
gordonium Briskodian Join Date: May 2007 Location: Glasgow Posts: 79 Thanks: 6 Thanked 1 Time in 1 Post	Re: Henrys - Glasgow Henry's north. In getting warranty work done, i was told i needed a new turbo on mk1 octy vrs due to a loose bearing (55 plate 24k miles) (under warranty so not a scam on me) after waiting a day for new one to come in, I get the car back, runs great again. However, copy of the work says work was blown exhaust manifold, strip out air intake pipe/turbo and exh manifold. worrying how could be told something quite so wrong. as weekend, not been able to call up to clarify with garage

20-01-2008, 20:38	#23
dougie vrs can i get a mk2 Join Date: Apr 2006 Location: glasgow Posts: 368 Thanks: 66 Thanked 5 Times in 5 Posts	Re: Henrys - Glasgow aye remember going in a few times,new showroom is nice though.was in there about two months ago looking for a race blue vrs,salesman was trying to sell me a black one and a yellow one,was looking for 1 about a year old,but think i would only buy a blue or another red one. very helpful though

13-04-2008, 00:13	#24
allan1888 Briskodian Join Date: Jan 2007 Location: erskine.... Posts: 115 Thanks: 3 Thanked 3 Times in 3 Posts	Re: Henrys - Glasgow i used henrys north for my first service on my vrs . i would never use them again . I was on my way into the dealership when one of their mechanics went by me in my car and wheelspun it out of the car park and headed up the road at speed .. i asked to speak to the manager and was told there was nothing he could do about it ... i have made a complaint to skoda uk about it as i dont belive they should treat customers cars in that way .. i will have to try henrys south from now on as they are my only other option

29-06-2008, 16:14	#25
Supatramp Briskodian Join Date: Jan 2006 Location: Ayrshire Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Henrys - Glasgow Had my first dealings with Henrys Maxwell Road last week. Having had no response from my existing dealer, Ingrams Ayr, I popped into Henrys last Wednesday and had a chat with Jamie Hay. We discussed brand new, then he phoned Skoda which resulted in me being offered 4 nearly new cars. He quoted me deals for both a new car and one of the nearly used ones, and I left 'to think about it'. I phoned first thing on Thursday morning, managed to squeeze a bit more out of him for my present car, and duly went up the road and signed on the dotted line for a September 2007 with 2100 miles on the clock, which I should get late this week or next! So, 'so far so good'! __________________ David. Last edited by Supatramp; 29-06-2008 at 19:20.

Henrys (South) - Glasgow

Henrys (South) - Glasgow

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