DGW

Station Garage
The Street
Ewhurst
Cranleigh
Surrey
GU6 7QY

01483 277985



New Car Sales
Authorised Repairer
Approved Used Car Sales

DGW

Originally posted by 4X4Octavia - Tue Nov 11, 2003

My personal experience is poor (and I stress it is my personal experience). The site itself is small and crowded with NO customer parking so on arrival you are parking on double yellows. Service staff were polite until they couldn't fix my car, but after having the car for a total of 7 days spread over three visits they started avoiding my calls and not returning calls... The problem with my car was fixed by another dealer 20 miles away....

Sporky McGuffin

There are 4 or 5 customer parking spaces - this could be a change since the move.

pauldlr

Sorry to hear that, I've been using them for about three years and find thier customer service second to none.

oc-quattro

Yeah since the move there is dedicated customer parking, plus much more road space in case the car park is full.

stumpy1

I tried to buy a new car there in Feb. My local dealer in Hersham had the typical 'Surrey' attitude so I thought I'd try Station garage. Had a test drive with a very young salesman, no problems there, and he knew the product. Got back to the dealership and asked him to give me his best price on a fully, and I mean fully, loaded L&K 2.0 TDI DSG Octy2 estate. The sales manager was busy blah blah blah and I would get a call back. Guess what. No call. I ended up spending my 24K in Devon at a dealership which knows how to treat customers. It seems that Station have the Surrey disease too.

spinalman

I bought a 2litre TDi Octavia new from Station Garage in Dec. 2004 (just prior to them moving to Ewhurst). The young sales guy was very attentive - read keen - and knowledgable. They delivered on time, but messed up the spec (to my advantage). The car has been back for servicing twice, and once for a recall to check the clutch. Both were trouble free and their service seems to have improved over time. They don't have a courtesy car available too often, unless you book way in adavance. I'd give them 8/10.

Bede

I'd like to say what tremendous service I have received from the same garage. Having read your comment, I listened with a sceptical ear as their sales team gave me promises about service, mot, cooling-off period, parts and labour warranty etc, yet the garage has come up trumps every time. Particular commendation goes for the intelligence and courtesy of the workshop manager. I shall be using this garage again and will be recommending it to friends and colleagues.