DGW

DGW

Originally posted by nat - Mon Jan 26, 2004

ongoing water leak from new finally resolved but service receptionist tried to say leak was due to new speakers being fitted and was about to charge me for 4 hours labour. had to explain leak was from new, carpet already replaced by old dealer(now closed)i asked for skoda uk number and finally said she would put on as warranty work. looking for another dealer possibly freeborn soton or one in winchester to do my service. already ripped off by loders audi when i had a a3 so keen to go elsewhere

DGW

Originally posted by vanagonjon - Thu Dec 23, 2004

Loders have various franchises localy and I bought two new VWs from them in the mid 90's I ended up using a VW dealer in Poole after feeling ripped off. When I decided to buy a Fabia TDI this year I was dissapointed to find that Loders had been granted the Skoda franchise for Yeovil, but I went ahead dispite my misgivings. My car was an ex demo model at 4 months old and I felt that it was very good value at £8995 with only 1800 miles on the clock however the were some hairline scratches on the rear door which I was promised would be rectified before I came back to pick it up later in the week. The sales man also promised to supply floor mats with the car. When I went to collect the car the scratches were still evident and there were no floor mats (I waited for them to be fetched from the parts dept) worse still Loders had lost the cars service history and I had to wait a month for a reprint. Needless to say I have not used Loders for servicing or accessories. See my review of Mid Cornwall Cars for a Skoda dealer that lives up to the fine reputaqtion of their cars .

DGW

Originally posted by nat - Thu Apr 7, 2005

MY RATING WOULD NOW BE 0


Took the car back when engine light came on BIG MISTAKE. Car came back with silver mesh and carpet very dirty and all 4 jacking points damaged- which was my fault as car is lowered!!!!! service manager told me i didn't have to bring the car there- well i wont be. damaged repaired but alloys(brand new) covered in overspray. Needless to say i will NEVER go there again

DGW

Originally posted by martinpb - Sun Apr 17, 2005

I phoned for a test drive in an Octavia and was told one was available. when I arrived I was told that none were available which ****ed me off somewhat after driving 35 miles to get there. Salesman was a ?*%$ing Plonker, saying he wouldn't take part exchange and there would be a 5 1/2 month waiting list for the model I want.
As it was I went to Westover Skoda In Poole and have ordered my car after having A1 service and will be calling in to loders to show him my new car and tell him what a prat he was.

DGW

Originally posted by bikeman - Thu Apr 28, 2005

got our fabia vrs facelift model oct 2004
found paint on one door was faulty went back to loaders acouple of days later was sent to there body shop for estimate. didn't hear anything went back again in jan 2005 they had lost estimate so went through process again its now end of april and i haven't heard a b***dy thing they are usless

mbames

I managed to get a replacement turbo FoC from Loaders in Yeovil for my 110TDi. Took the car up there, had a mechanic go out for a test drive and diagnose the problem - in my eyes much better than Westover Skoda in Poole (who I initially went to)

Vikinguk

Just to update they have moved to the old Audi site. New address is:

Mead Avenue
Houndstone Business Park
Yeovil Somerset
BA22 8RT
01935 410300

__________________
05 Silver Fabia Estate
1.9TDi Elegance
Sunroof, Towbar with full electrics, Aero Wiper Blades, All else standard so far......

andy_197

Hi,

Took my Skoda (suprise) to them for a service, all carried out well. Only problems were that they recomended I replace the discs and pads all round and change the cam belt. £290 to replace the belt sounded a bit steep and the discs and pads have around 6000 miles life left according to another specialist i took it to. £190 for rear discs and pads sounds expensive too as I sorced the parts on the web for £68 delivered (bargain i think), if I'm not mistaken its not a dificult or time consuming job ?1-2 hours labour.

I think I'll try another dealer.

djgritt

Popped into Loders today to get 1 Ltr of the Longlife DPF Compatible Oil for the Octavia vRS TDi

Tim (IIRC?) behind the spares desk came out with a bottle, and gave it to me complimentary.

Didn't expect that, especially as i had to resort to going to the Local SEAT Dealer for my last tub of oil as i coulnt find Skoda, and it cost me nearly £20 all in for the same tub...

After my issues with Westover last year, im going to give Loders a try. Otherwise im buggered for another dealer local to me, Loders and Westover are 15 & 17 miles away respectively!

__________________
MY07 Octavia vRS TDi Hatch - Black Magic - Replacement Engine, Replacement Gearbox, Replacement DPF - Colour Coded Grille Surround, De-Tangoed F&R Indicators, 'vRS' Etched Tax Disc Holder, 2nd Rear Fog, Anti-Hijack, Leaving/Coming Home Lights, Michelin PS2 Tyres - RR Proven 177.9 bhp / 289 lb/ft
www.vauxhallownersnetwork.co.uk - South Central Regional Organiser
www.freewebs.com/holebrookfarmlivery/index.htm - Horse Livery & Grazing in North Dorset

djgritt

vRS went for it's first Service today

Very good experience.

I had a courtesy car, as it's through work, which was another Octavia TDi.

I was called within 2 hours of leaving the car there, to say it was ready.

On arrival to collect the car, it had been all nicely washed, and given a quick going over inside too. With all the docs left in the car for me.


On another note, i asked for a 1L tub of longlife oil to be added to the cost of the service, but they couldn't do it due to its Service being arranged by my lease company, which was fair enough. But, after i had left, i got a phone call from them asking me to return - because i had refulled the Courtesy Car to the brim (i received it with only 1/4 tank) they then gave me the Oil i requested F.O.C - which was nice.



(the fuel top up was paid for by my company on their credit card... )

__________________
MY07 Octavia vRS TDi Hatch - Black Magic - Replacement Engine, Replacement Gearbox, Replacement DPF - Colour Coded Grille Surround, De-Tangoed F&R Indicators, 'vRS' Etched Tax Disc Holder, 2nd Rear Fog, Anti-Hijack, Leaving/Coming Home Lights, Michelin PS2 Tyres - RR Proven 177.9 bhp / 289 lb/ft
www.vauxhallownersnetwork.co.uk - South Central Regional Organiser
www.freewebs.com/holebrookfarmlivery/index.htm - Horse Livery & Grazing in North Dorset

djgritt

2nd Service

All rectification work carried out, and Courtesy Car supplied (Fabia 1.6 16v Sport)

Car was dropped off at 0830 ish, and work completed by 1230

They also carried out the activiation of the 2nd Rear Fog correctly (VAGCOM), new wiper blades etc

And carried out the cleaning of the heap for me too

Also found a 1L Tub of Oil in the boot, with the 'Womans Kit' (Gloves, funnel, instructions... )

All with excellent customer service as previously experienced

__________________
MY07 Octavia vRS TDi Hatch - Black Magic - Replacement Engine, Replacement Gearbox, Replacement DPF - Colour Coded Grille Surround, De-Tangoed F&R Indicators, 'vRS' Etched Tax Disc Holder, 2nd Rear Fog, Anti-Hijack, Leaving/Coming Home Lights, Michelin PS2 Tyres - RR Proven 177.9 bhp / 289 lb/ft
www.vauxhallownersnetwork.co.uk - South Central Regional Organiser
www.freewebs.com/holebrookfarmlivery/index.htm - Horse Livery & Grazing in North Dorset