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Robert Bamford (Gloucester) Ltd - Gloucester.

This is a discussion on Robert Bamford (Gloucester) Ltd - Gloucester. within the Skoda Dealers in the South West forums, part of the Skoda Dealers in England category; Originally Posted by Jonny5ive Parts department used (fairly) regularly and always tip top service. They were not keen on fitting ...


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Old 07-02-2008, 16:32   #26
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Re: Robert Bamford (Gloucester) Ltd - Gloucester.

Quote:
Originally Posted by Jonny5ive View Post
Parts department used (fairly) regularly and always tip top service. They were not keen on fitting a set of 312's for me though!!
Once again thumbs up for the Parts department. They had a replacement resistor pack on the shelf the other week.

I contacted them lastnight to order a replacement rear wiper motor and although they had none in stock he checked the stock at the nearby VW garage in Gloucester for me whilst I was on the phone, and then offered up the phone number for me to ring and reserve it.

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Old 16-02-2008, 00:32   #27
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Re: Robert Bamford (Gloucester) Ltd - Gloucester.

Was back at Bamfords for the 100K mile service and (2nd) MOT on my trusty Furby. Excellent service as always - within minutes of me handing over the keys the car was in the MOT bay, a courtesy call a couple of hours later advised that the car was ready. I was given change from 300 quid - not bad I thought - and the Furby passed it's MOT without incident .

Had a pleasant chat with Mr Bamford himself - unusual for the owner of a main dealership to be chatting to customers I would think, but indicative of his own and his company's friendly approach to service. Had a more lengthy chat with Craig (Service Manager) who reassuringly is a genuine car enthusiast - about last weeks Wyedean rally. I'm really hoping the Mk 2 Furby vRS is worth the wait as I don't fancy swapping brands and getting cr*p service from a different main dealer.
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Old 07-07-2008, 22:25   #28
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Re: Robert Bamford (Gloucester) Ltd - Gloucester.

Yep Bamfords Ok Bought 2 Fabias & a Superb off Marcel the salesman. allways polite & knowlegable. I know Craig, good chap, We both used to work at the same Vauxhall dealers , years ago.Never had any problems with sales, service or parts. All work carried out promptly& to a high standard.
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Old 03-10-2008, 10:14   #29
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Re: Robert Bamford (Gloucester) Ltd - Gloucester.

Haven't been that impressed with Robert Bamford - bought new Fabia 1.4TDi in July 2008 and didn't hear from them again. No follow up "how is the car" which would've been a friendly thing to do.

Have also discovered that their service costs are high - paid £207 for 10k and £253 for 20k. Been quoted £130 (10k) and £180 (20k) by Grey Gables (Witney) so no prizes for guessing where the next service will be done.
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