DGW

DGW

Originally posted by bobwillcox - Wed Oct 13, 2004

Fabia sdi classic estate. New 2001. Bought used 2004. 35000 miles. As new, fully serviced with 12 months MOT + MG/Rover 12 months assurance incl new parts at next MOT. Radio soon failed but dealer has promised a new replacement

DGW

Originally posted by mrjones - Sun Apr 24, 2005

Popped in when passing, due to horn working intermittently. They had a quick look and then ordered a new part under warranty since I'd only had the car for a couple of weeks. Went in the following week, right box had arrived but wrong part in the box. (Not their fault). Went back following week, sorted.


They also checked and then replaced the fuel pump bolts as per the recall earlier on this year.


Good service, nice people.
Ian

swwxb12

My local dealer. Great as they make you feel like you're their only customer. Excellent service!

ZTTvRSFan

This is useful to me because I bought my car - an MG ZT-T - in Dec 2005 from Valley. I am wondering whether people have used them for both MGRover and Skoda and whether they notice any difference in servicing standards, custoemr care etc between the three Marques?

From my experience, I don't find the srvicing dept all that good with regard to the ZT-T, which will, obviously, go towards influencing my decision on the next car I buy. I HAD considered an Octavia vRS, but am worried about how keen and enthusiastic the servicing dept are. Should I trust them with a new car in future as they couldn't seem to sort out the couple of small niggles I had.

Neither do they valet the car - I am worried that, if I ask, they will charge me extra for it!

Byron, in the showroom, is keen, friendly and enthusiastic, but his attitude doesn't seem to permeate through the rest of the establishment.

Maybe, with the collapse of MGRover, dealers are less sympathetic to them(?) But, eventually, owners of MGRover cars will be looking to replace them and, if a dealer is somewhat 'off-hand', the owner is less likely to consider that dealer for their next car.

Maybe they just don't like the look of me?

What do others think?

Sorry if my first post has been a rant!

Hello all, by the way!

Thanks!