Hayselden Skoda - Doncaster

***DGW*** · 13-10-2005, 14:27

Hayselden Skoda
York Road Roundabout
Doncaster
South Yorkshire
DN5 8AN

01302 361061

critch · 03-04-2006, 17:30

hi there

at the moment i am not happy with the dealership after seeing my car thrashed round the car park in front of me when the sub contractors were asked to valet the car by the dealership after warranty reapir work at the moment no reply from them still waiting for the phone call.

critch
not a happy person at the moment.

Dickster · 03-01-2007, 16:04

I've noticed that there with them too. I was sat in my car in the car park and this other car screamed past. I thought "I hope they don't do that with mine....."

Other than that I quite like them and Ian is helpful.

Fab_vRS · 18-04-2007, 11:52

Hmmm, i'm not happy with them either. I've sent an email to the service manager after taking my Fabia vRS in for service recently and i'm waiting for a reply.

I took mine in for my first service and the stutter. I also mentioned a noise when changing from 2nd to 3rd and very lumpy idling when warm.

£160 later (£45 more than my local Skoda dealer who couldn't fit me in) for a 10k service and my car wasn't washed let alone valeted as their website says it would be. I was then told they couldn't solve the stutter without ordering parts and a return visit despite being prewarned it needed doing when I booked the service. To make matters worse they did nothing at all about the gear change grind and the lumpy idling.

In short over priced and poor service. I'll report back when (if) they get back to me.

critch · 21-04-2007, 18:11

hi fab vrs

my wife has just had her car serviced and we have a wierd high pitch whistle
still even though we told them but they suppose to have changed an intercooler pipe but it`s going back in to be honest my wife is fed up with skoda all together and see is considering buying an audi a3

Fab_vRS · 23-04-2007, 03:54

I can see why! I emailed the service manager around 1030hrs 18/04/07 and guess what, still no reply. This is my first new car and so far i'm not inspired by the level of service i've received. I used to have a Vauxhall (wash my mouth out) that went to the main dealer for service and despite a poor reputation they were miles better than Hayselden and charged less than half the price for the same product.

rik_t · 23-06-2007, 10:06

Mine was in last week, my cd was on track 4 when I took it in and track 16 when I picked it up so clearly not just been doing the work I wanted. Apart from that they have been okay for me, bit worried now about how they have driven it while it was there, but they have found my faults and ordered the parts.

Anyone know what they are like for replacing alloys on warranty? I am okay at the moment but concerned about this issue in the future.

timrevill · 23-06-2007, 19:49

I have had about ten skoda cars know, fabia vrs, octavia vrs, sports tdi,and superb.to name a few i have always found hayseldens helpful and yes they have had to order parts to mend the car but it as always been sorted unlike with some other makes i have owned in the past and although they should not fly around in our cars do you think other garages dont do it

rigsby · 27-07-2007, 22:54

very poor service, never have any parts in , and when my mate took his car in for service ,they defected several item and when i had a look at it with view to repairing it all but one didnt need doing !

gcr31463 · 08-08-2007, 19:22

As per Steve's (Rigsby) post ....
I used them for every service from buying the TDI from them at 26k (mileage not price obviously) in Jan 2004, they were friendly, helpful, & seemed honest. However, the 120k service, since the new service manager took over ... List of "jobs to be done" totalling £1100. 1 done FOC under parts warranty (after I pointed warranty on that part out to them), replaced rear tyres elsewhere, everything else, not required.

I'll highlight the sentence "since the new service manager took over",
the new service they offer being needless wallet emptying!

Formerly a loyal regular customer ... Darren

rigsby · 04-02-2008, 12:40

Just phoned them regarding a coil pack for my fun, muppit on end of phone didnt realy know what it was i wanted so left me on hold for 5 minutes, then not sure if part he had found was correct and was told he couldnt give me part number as it is company policy. makes me feel like buying a *******fiat

gcr31463 · 18-03-2008, 17:31

Well I've paid a couple of recent visits.
Several new faces & some of the better of the previous staff.
Hopefully seems better ...

Especially as I've just been spending my hard earned there!

13-10-2005, 14:27	#1
*DGW* BRISKODA Staff Join Date: Oct 2002 Location: Cambridgeshire Posts: 17,129 Thanks: 49 Thanked 170 Times in 127 Posts	Hayselden Skoda - Doncaster Hayselden Skoda York Road Roundabout Doncaster South Yorkshire DN5 8AN 01302 361061

03-04-2006, 17:30	#2
critch Briskodian Join Date: Feb 2006 Location: Rotherham Posts: 93 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Hayselden Skoda - Doncaster hi there at the moment i am not happy with the dealership after seeing my car thrashed round the car park in front of me when the sub contractors were asked to valet the car by the dealership after warranty reapir work at the moment no reply from them still waiting for the phone call. critch not a happy person at the moment.

03-01-2007, 16:04	#3
Dickster Briskodian Join Date: Jun 2006 Posts: 24 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Hayselden Skoda - Doncaster I've noticed that there with them too. I was sat in my car in the car park and this other car screamed past. I thought "I hope they don't do that with mine....." Other than that I quite like them and Ian is helpful.

18-04-2007, 11:52	#4
Fab_vRS Briskodian Join Date: Jan 2007 Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Hayselden Skoda - Doncaster Hmmm, i'm not happy with them either. I've sent an email to the service manager after taking my Fabia vRS in for service recently and i'm waiting for a reply. I took mine in for my first service and the stutter. I also mentioned a noise when changing from 2nd to 3rd and very lumpy idling when warm. £160 later (£45 more than my local Skoda dealer who couldn't fit me in) for a 10k service and my car wasn't washed let alone valeted as their website says it would be. I was then told they couldn't solve the stutter without ordering parts and a return visit despite being prewarned it needed doing when I booked the service. To make matters worse they did nothing at all about the gear change grind and the lumpy idling. In short over priced and poor service. I'll report back when (if) they get back to me.

21-04-2007, 18:11	#5
critch Briskodian Join Date: Feb 2006 Location: Rotherham Posts: 93 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Hayselden Skoda - Doncaster hi fab vrs my wife has just had her car serviced and we have a wierd high pitch whistle still even though we told them but they suppose to have changed an intercooler pipe but it`s going back in to be honest my wife is fed up with skoda all together and see is considering buying an audi a3

23-04-2007, 03:54	#6
Fab_vRS Briskodian Join Date: Jan 2007 Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Hayselden Skoda - Doncaster I can see why! I emailed the service manager around 1030hrs 18/04/07 and guess what, still no reply. This is my first new car and so far i'm not inspired by the level of service i've received. I used to have a Vauxhall (wash my mouth out) that went to the main dealer for service and despite a poor reputation they were miles better than Hayselden and charged less than half the price for the same product.

23-06-2007, 10:06	#7
rik_t Briskodian Join Date: May 2007 Location: Worksop, Notts Posts: 159 Thanks: 1 Thanked 2 Times in 2 Posts	Re: Hayselden Skoda - Doncaster Mine was in last week, my cd was on track 4 when I took it in and track 16 when I picked it up so clearly not just been doing the work I wanted. Apart from that they have been okay for me, bit worried now about how they have driven it while it was there, but they have found my faults and ordered the parts. Anyone know what they are like for replacing alloys on warranty? I am okay at the moment but concerned about this issue in the future. __________________ Fabia vRS - Silver - Standard Spec

23-06-2007, 19:49	#8
timrevill Briskodian Join Date: Apr 2006 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Hayselden Skoda - Doncaster I have had about ten skoda cars know, fabia vrs, octavia vrs, sports tdi,and superb.to name a few i have always found hayseldens helpful and yes they have had to order parts to mend the car but it as always been sorted unlike with some other makes i have owned in the past and although they should not fly around in our cars do you think other garages dont do it

27-07-2007, 22:54	#9
rigsby Briskodian Join Date: Jan 2004 Location: DONCASTER Posts: 1,043 Thanks: 16 Thanked 108 Times in 105 Posts	Re: Hayselden Skoda - Doncaster very poor service, never have any parts in , and when my mate took his car in for service ,they defected several item and when i had a look at it with view to repairing it all but one didnt need doing ! __________________ I DONT WANT TO DIE A GROWN UP!!!

08-08-2007, 19:22	#10
gcr31463 Briskodian Join Date: Sep 2004 Posts: 714 Thanks: 19 Thanked 24 Times in 23 Posts	Re: Hayselden Skoda - Doncaster As per Steve's (Rigsby) post .... I used them for every service from buying the TDI from them at 26k (mileage not price obviously) in Jan 2004, they were friendly, helpful, & seemed honest. However, the 120k service, since the new service manager took over ... List of "jobs to be done" totalling £1100. 1 done FOC under parts warranty (after I pointed warranty on that part out to them), replaced rear tyres elsewhere, everything else, not required. I'll highlight the sentence "since the new service manager took over", the new service they offer being needless wallet emptying! Formerly a loyal regular customer ... Darren __________________ Daily drive; Octy II 2.0 (?Turbo?)DI Plus some stuff in the RWD section. Next trip from Scunthorpe & Doncaster clicky http://briskoda.net/midlands-skoda-m...26-oct/125071/

04-02-2008, 12:40	#11
rigsby Briskodian Join Date: Jan 2004 Location: DONCASTER Posts: 1,043 Thanks: 16 Thanked 108 Times in 105 Posts	Re: Hayselden Skoda - Doncaster Just phoned them regarding a coil pack for my fun, muppit on end of phone didnt realy know what it was i wanted so left me on hold for 5 minutes, then not sure if part he had found was correct and was told he couldnt give me part number as it is company policy. makes me feel like buying a *******fiat __________________ I DONT WANT TO DIE A GROWN UP!!!

18-03-2008, 17:31	#12
gcr31463 Briskodian Join Date: Sep 2004 Posts: 714 Thanks: 19 Thanked 24 Times in 23 Posts	Re: Hayselden Skoda - Doncaster Well I've paid a couple of recent visits. Several new faces & some of the better of the previous staff. Hopefully seems better ... Especially as I've just been spending my hard earned there! __________________ Daily drive; Octy II 2.0 (?Turbo?)DI Plus some stuff in the RWD section. Next trip from Scunthorpe & Doncaster clicky http://briskoda.net/midlands-skoda-m...26-oct/125071/

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