Cleaning Inside A-Pillar

SJFISHER67 · 25-06-2008, 20:20

Ladies and Gentlemen,

After only having my car less than 2 weeks I have had to have a new windscreen fitted due to a stone chip, leading to a crack.

Anyway, the man from Autoglass has managed to get some of the black windscreen sealant on the inside of the A pillar - the cloth covered one that covers part of the curtain air bag.

He tried to remove it, basically the guy tried to rub it off, and has stained the cloth.

So please can someone tell me of something they know that is good for cleaning this. It's a shame as the car is so new and has this black mark which is starting to annoy me.

Thanks in advance to all who reply.

SJ

skodanut · 25-06-2008, 20:39

thats annoying having black silicon or bitumenised sealant or a combination of both mixtures on the A pillar....what have you tried to remove it? have you tried vanish solution? according to the ads on telly it shifts just about anything.....failing that.....if it was in my car id price up the cost of a new A pillar and send the bill to auto glass.regards....andy

SJFISHER67 · 25-06-2008, 20:42

Quote:

Originally Posted by skodanut

thats annoying having black silicon or bitumenised sealant or a combination of both mixtures on the A pillar....what have you tried to remove it? have you tried vanish solution? according to the ads on telly it shifts just about anything.....failing that.....if it was in my car id price up the cost of a new A pillar and send the bill to auto glass.regards....andy

I have tried the Auto Glym interior shampoo, on a clean cloth and rubbed the affected area.

Don't want to play around with the pillar too much, as the curtain airbag is behind it, so dont want to take it off myself - which I will not do.

But have considered the sending of the bill to Autoglass, but since I have cleaned it, or tried to, then I was the last one to touch it, so any argument is already a little 'hindered'.

mikes · 25-06-2008, 21:09

Try some isopropyl alcohol or rubbing alcohol. Available on ebay in 100 ml bottles.

Something stronger is acetone (not sure where you'd but it these days) but nail varnish remover used to be acetone.

Bluefox · 25-06-2008, 23:52

Erm...

Phone Autoglass customer services and raise hell - if it was me I wouldn't do anything else regarding cleaning.

It's their problem, let them sort it!

(If you'd like an email/letter writing PM me, - I get them all day, I know how to complain

)

As for an alternative cleaning solution, I'm sure Baker will be along soon

Baker21 · 26-06-2008, 08:31

Various things you can try but as Bluefox has stated I would speak with Autoglass to see what they can do?

If not then I use CG Stain Extractor and Megs Carpet Cleaner which work well for me? The other alternative is a wet / dry vac?

bigspeed · 26-06-2008, 09:25

As stated I'd try Nail varnish remover. but being a bloke wouldn't know where to get it.
Might make a good chat up line

SJFISHER67 · 26-06-2008, 19:55

Thanks for all the replies guys, tried the customer complaints with AutoAR5E but no joy, so rather than bang my head against a brick wall any more I will try some of what has been suggested.

Mr Baker, this CG stuff you mention, is that it's proper name?

As for nail varnish remover, think my sister has some, among other various cosmetic elements!

Thanks again to all.

Drummond28 · 27-06-2008, 08:10

I had the same problem. Black sealant on the A pillar trim, and it looked terrible. I rang Autoglass to complain and no joy, until I threatened them with my Solicitor. A new trim was purchased (Not too expensive) and they paid up........... eventually.

Baker21 · 27-06-2008, 08:10

Quote:

Originally Posted by SJFISHER67

Mr Baker, this CG stuff you mention, is that it's proper name?

Go to this website:

CARWASHnWAX - Factory Direct Professional Detailing Supplies Warehouse

Click on Interior on the left hand side and then scroll down until you see the item called:

Lightning Fast Stain Extractor 16oz

Bluefox · 27-06-2008, 08:25

Quote:

Originally Posted by SJFISHER67

Thanks for all the replies guys, tried the customer complaints with AutoAR5E but no joy, so rather than bang my head against a brick wall any more I will try some of what has been suggested.

That's grim. I don't understand how they can dodge responsibility, it's not like you would have had window sealant there before the windscreen was fitted...

Boo Autoglass!

cheezemonkhai · 27-06-2008, 13:00

Was it an insurance claim?

If so tell your insurance co you were not happy with the work their agent did as they have damaged your car and that you expect their agent to rectify it.

Autoglass will change their mind then

Also I'd bet on a new trim being cheaper than a load of cleaners to try clean it.

SJFISHER67 · 28-06-2008, 12:47

Quote:

Originally Posted by cheezemonkhai

Was it an insurance claim?

If so tell your insurance co you were not happy with the work their agent did as they have damaged your car and that you expect their agent to rectify it.

Autoglass will change their mind then

Also I'd bet on a new trim being cheaper than a load of cleaners to try clean it.

Looked into getting a new trim and it is £21 so not too bad considering all the hassle to go through AuotAR5E.

skodanut · 28-06-2008, 21:23

if only we can see the stones coming towards us drivers then we could swerve out the way and let it another car.save all this grief with careless windscreen fitters and our pride and joy being ruined by their incompentance !! wonder if there is a scanning device out there ha ha ha

Bluefox · 28-06-2008, 23:27

Quote:

Originally Posted by skodanut

...careless windscreen fitters...

From where I'm sitting it only ever seems to be Autoglass.

cheezemonkhai · 30-06-2008, 18:09

Quote:

Originally Posted by SJFISHER67

Looked into getting a new trim and it is £21 so not too bad considering all the hassle to go through AuotAR5E.

Cheaper than all the chemicals and your time, I'd just do it then take photos of the old one and send it with a copy of the receipt to them asking for the money or you will be talking to your lawyer. I'd think they will pay up sharpish.

If it was an insurance job they will solve it for you.

As for just this lot.. no I've had far worse from others too.

25-06-2008, 20:20	#1
SJFISHER67 Briskodian Join Date: Feb 2005 Location: Winchester Posts: 612 Thanks: 0 Thanked 3 Times in 3 Posts	Cleaning Inside A-Pillar Ladies and Gentlemen, After only having my car less than 2 weeks I have had to have a new windscreen fitted due to a stone chip, leading to a crack. Anyway, the man from Autoglass has managed to get some of the black windscreen sealant on the inside of the A pillar - the cloth covered one that covers part of the curtain air bag. He tried to remove it, basically the guy tried to rub it off, and has stained the cloth. So please can someone tell me of something they know that is good for cleaning this. It's a shame as the car is so new and has this black mark which is starting to annoy me. Thanks in advance to all who reply. SJ __________________ Skoda Superb 2.0 TDi Elegance 2006 Standard! and no boot badge

25-06-2008, 20:39	#2
skodanut Briskodian Join Date: Jan 2007 Posts: 111 Thanks: 7 Thanked 4 Times in 4 Posts	Re: Cleaning Inside A-Pillar thats annoying having black silicon or bitumenised sealant or a combination of both mixtures on the A pillar....what have you tried to remove it? have you tried vanish solution? according to the ads on telly it shifts just about anything.....failing that.....if it was in my car id price up the cost of a new A pillar and send the bill to auto glass.regards....andy

25-06-2008, 21:09	#4
mikes Briskodian Join Date: Mar 2007 Posts: 72 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Cleaning Inside A-Pillar Try some isopropyl alcohol or rubbing alcohol. Available on ebay in 100 ml bottles. Something stronger is acetone (not sure where you'd but it these days) but nail varnish remover used to be acetone.

25-06-2008, 23:52	#5
Bluefox Briskodian Join Date: Jul 2007 Location: Rugby, Warwickshire Posts: 462 Thanks: 7 Thanked 13 Times in 13 Posts	Re: Cleaning Inside A-Pillar Erm... Phone Autoglass customer services and raise hell - if it was me I wouldn't do anything else regarding cleaning. It's their problem, let them sort it! (If you'd like an email/letter writing PM me, - I get them all day, I know how to complain ) As for an alternative cleaning solution, I'm sure Baker will be along soon __________________ 2003 Superb Classic TDI 130 - Project Diary - Updated 12/07/08

26-06-2008, 08:31	#6
Baker21 OEM+ SUPERB Join Date: May 2005 Location: Northants Posts: 2,908 Thanks: 2 Thanked 79 Times in 73 Posts	Re: Cleaning Inside A-Pillar Various things you can try but as Bluefox has stated I would speak with Autoglass to see what they can do? If not then I use CG Stain Extractor and Megs Carpet Cleaner which work well for me? The other alternative is a wet / dry vac? __________________ Best regards, Baker21 - 'OEM+' SKODA SUPERB PD TDI 130 Need you motor 'Detailing'?? Then drop me a PM...

26-06-2008, 09:25	#7
bigspeed Briskodian Join Date: Jun 2008 Location: Monmouthshire Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cleaning Inside A-Pillar As stated I'd try Nail varnish remover. but being a bloke wouldn't know where to get it. Might make a good chat up line

26-06-2008, 19:55	#8
SJFISHER67 Briskodian Join Date: Feb 2005 Location: Winchester Posts: 612 Thanks: 0 Thanked 3 Times in 3 Posts	Re: Cleaning Inside A-Pillar Thanks for all the replies guys, tried the customer complaints with AutoAR5E but no joy, so rather than bang my head against a brick wall any more I will try some of what has been suggested. Mr Baker, this CG stuff you mention, is that it's proper name? As for nail varnish remover, think my sister has some, among other various cosmetic elements! Thanks again to all. __________________ Skoda Superb 2.0 TDi Elegance 2006 Standard! and no boot badge

27-06-2008, 08:10	#9
Drummond28 Briskodian Join Date: Apr 2005 Location: West Wales Posts: 47 Thanks: 5 Thanked 1 Time in 1 Post	Re: Cleaning Inside A-Pillar I had the same problem. Black sealant on the A pillar trim, and it looked terrible. I rang Autoglass to complain and no joy, until I threatened them with my Solicitor. A new trim was purchased (Not too expensive) and they paid up........... eventually. __________________

27-06-2008, 13:00	#12
cheezemonkhai Briskodian Join Date: Jan 2006 Posts: 13,778 Thanks: 77 Thanked 341 Times in 315 Posts	Re: Cleaning Inside A-Pillar Was it an insurance claim? If so tell your insurance co you were not happy with the work their agent did as they have damaged your car and that you expect their agent to rectify it. Autoglass will change their mind then Also I'd bet on a new trim being cheaper than a load of cleaners to try clean it. __________________ Cars make CO2 and trees absorb CO2. By driving your car you're feeding a tree and helping the environment.

28-06-2008, 21:23	#14
skodanut Briskodian Join Date: Jan 2007 Posts: 111 Thanks: 7 Thanked 4 Times in 4 Posts	Re: Cleaning Inside A-Pillar if only we can see the stones coming towards us drivers then we could swerve out the way and let it another car.save all this grief with careless windscreen fitters and our pride and joy being ruined by their incompentance !! wonder if there is a scanning device out there ha ha ha

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