Strange outlook problem.

**mannyo** · 08-01-2009, 14:04

In the office we use Outlook 2003, which hooks into an Exchange 2003 server. We have a single user who could, before christmas access a load of shared calendars. Now after christmas she cant, and is getting an error along the lines of "The calendar could not be found". Thing is its not all of them, and some do still work ok. I can open them fine as the system administrator.

I have tried creating her another outlook profile, but the thing is still the same. I have also tried opening them using file > open other users folder and get the same error.

I am going to try a reboot of the exchange server, just in case its got itself in a twist, but any other suggestions welcome.

Wardy · 08-01-2009, 17:24

Is she viewing them through a Group Schedules view Manny? I've had some issues here before, which sound quite similar to those you describe. Deleting all the Group Schedule shortcuts for that user, and then re-creating one containing the calendars they needed did the trick.

Steve

rwbaldwin · 09-01-2009, 10:09

I've known shortcuts to get screwed up when the server is unavailable and occasionally when syncing with a PDA. I suggest you recreate it.

The other advice I would give is to backup the user's settings to a server location using the 'Microsoft Office 2003 Save My Settings Wizard' from 'Start->Microsoft Office->Microsoft Office Tools'. If it happens again, or you need to swap out a faulty PC this backup can be restored.

**mannyo** · 09-01-2009, 10:14

Fixed it at last, someone in the department had been fiddling with calendar permissions. Once fixed it all works again. Make note to self, check the calendar access permissions and users group membership.

dvere · 09-01-2009, 10:20

Quote:

Originally Posted by mannyo

Fixed it at last, someone in the department had been fiddling with calendar permissions. Once fixed it all works again. Make note to self, check the calendar access permissions and users group membership.

.. and arm self with big stick.

Wardy · 09-01-2009, 16:24

Glad it's sorted. And sad to say it's usually the same fix required in this place too!

Systems Management would be so easy, if it weren't for the users

Steve

gadgetman · 09-01-2009, 20:25

Power users suck

08-01-2009, 14:04	#1
mannyo BRISKODA Staff Join Date: Nov 2002 Location: Stevenage, Herts Posts: 12,731 Members Car: Octavia 2.0 TDi Elegance Thanks: 81 Thanked 539 Times in 494 Posts	Strange outlook problem. In the office we use Outlook 2003, which hooks into an Exchange 2003 server. We have a single user who could, before christmas access a load of shared calendars. Now after christmas she cant, and is getting an error along the lines of "The calendar could not be found". Thing is its not all of them, and some do still work ok. I can open them fine as the system administrator. I have tried creating her another outlook profile, but the thing is still the same. I have also tried opening them using file > open other users folder and get the same error. I am going to try a reboot of the exchange server, just in case its got itself in a twist, but any other suggestions welcome. __________________ Manny 2005(55) Octavia 2.0TDi Elegance combi, retrofitted maxidot, columbus, RS6 Syle wheels my skoda website http://www.octaviars.co.uk Join the briskoda.net folding team click Here for more info

08-01-2009, 17:24	#2
Wardy Vanishing Point Join Date: Oct 2004 Location: Usually somewhere around Manchester or Cheshire... Posts: 13,511 Members Car: Octavia vRS 2.0TFSi Images: 6 Thanks: 631 Thanked 539 Times in 515 Posts	Re: Strange outlook problem. Is she viewing them through a Group Schedules view Manny? I've had some issues here before, which sound quite similar to those you describe. Deleting all the Group Schedule shortcuts for that user, and then re-creating one containing the calendars they needed did the trick. Steve __________________ - 18s : Maxidot : Jumbo Pack : Cruise : PDC "Racing is life. Anything before or after is just waiting." - Steve McQueen "If in doubt, flat out." - Colin McRae

09-01-2009, 10:09	#3
rwbaldwin Briskodian Join Date: May 2004 Location: Olney, Bucks Posts: 519 Members Car: Octavia TDi 110 Thanks: 6 Thanked 93 Times in 92 Posts	Re: Strange outlook problem. I've known shortcuts to get screwed up when the server is unavailable and occasionally when syncing with a PDA. I suggest you recreate it. The other advice I would give is to backup the user's settings to a server location using the 'Microsoft Office 2003 Save My Settings Wizard' from 'Start->Microsoft Office->Microsoft Office Tools'. If it happens again, or you need to swap out a faulty PC this backup can be restored.

09-01-2009, 10:14	#4
mannyo BRISKODA Staff Join Date: Nov 2002 Location: Stevenage, Herts Posts: 12,731 Members Car: Octavia 2.0 TDi Elegance Thanks: 81 Thanked 539 Times in 494 Posts	Re: Strange outlook problem. Fixed it at last, someone in the department had been fiddling with calendar permissions. Once fixed it all works again. Make note to self, check the calendar access permissions and users group membership. __________________ Manny 2005(55) Octavia 2.0TDi Elegance combi, retrofitted maxidot, columbus, RS6 Syle wheels my skoda website http://www.octaviars.co.uk Join the briskoda.net folding team click Here for more info

09-01-2009, 16:24	#6
Wardy Vanishing Point Join Date: Oct 2004 Location: Usually somewhere around Manchester or Cheshire... Posts: 13,511 Members Car: Octavia vRS 2.0TFSi Images: 6 Thanks: 631 Thanked 539 Times in 515 Posts	Re: Strange outlook problem. Glad it's sorted. And sad to say it's usually the same fix required in this place too! Systems Management would be so easy, if it weren't for the users Steve __________________ - 18s : Maxidot : Jumbo Pack : Cruise : PDC "Racing is life. Anything before or after is just waiting." - Steve McQueen "If in doubt, flat out." - Colin McRae

09-01-2009, 20:25	#7
gadgetman Go Gadget Octy! Join Date: Apr 2007 Posts: 6,161 Members Car: Mk4 Mondeo Estate or Mk2 Octavia Elegance (with lots of toys) Thanks: 412 Thanked 255 Times in 239 Posts	Re: Strange outlook problem. Power users suck __________________ Lick the window of life Have an ipod or listen to music on your PC? Why not join Briskoda Last.FM Group?

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Strange outlook problem.

Strange outlook problem.

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