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csjas1

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Posts posted by csjas1

  1. On 7/14/2017 at 08:25, TheClient said:

    Yep, well that breakdown is clear. They have given you 50% or more goodwill on labour, probably amounting to ~£400.

     

    The job is a bit more expensive than the indication I gave because they have done one balance shaft chain and tensioner and camshaft control valve. They don't normally need doing. There are two balance shafts. They must have seen a problem.

     

    In you discussion, your focus should be on the parts cost as there is no goodwill in there and it is now the majority of the invoice.

     

    If nothing is forthcoming I'd move on, you've come out of the situation with mild bruising when others have been admitted with trauma.  In full engine failures from the same fault many have got not a penny. You are actually lucky, even though you may not feel like it.

    Just an update to my original post from July, I have now agreed to a refund of £400.00 to be made by the dealer from my posted invoice. This money has been provided by Skoda UK and dealt with as a warranty claim payment. It has been a long draw out affair mainly with problems of communication between Skoda UK and the dealership. No real explanation or than as above although Skoda UK said that the dealership should have liased with them more before the repair was costed, done  and invoiced.  The car is running fine but i feel i have come to the end with this vehicle so intend to sell. 

    So if anyone interested in 2011 VRS estate in black magic 71,000 FSH please let me know. Engine probably good for the next 70,000 miles :) 

  2. Hi, Thanks for the information.

    I have checked the invoice and it breaks down to £280 for labour, £490 for parts for the fixed + sundries £37.00 all less VAT. Certainly there has been no discount on the oil, filter and sump plug as the individual items are more than i was charged for my service in Sept 2016.

    I was probably a little unfavourable to say 4 weeks! i was without the car for this time but the dealer did have the car for at least 3, a bit slow in the diagnostic and deciding what to do,  waiting for equipment, parts etc . I would rather they took the time but i wasn't confident initially they knew what was best course of action. 

    Skoda UK have been very guarded and measured in the discussions we have had so i don't think they have as yet agreed anything with the dealer. 

    I am due a call from the dealer / Skoda tomorrow.

    I certainly feel something is not quite right with what has been invoiced and i feel more confident to continue to challenge the cost with the information you have provided. I also think there is still more issues with this type of engine in general which Skoda have not admitted to me yet. 

    Lets see where tomorrows conversation(s) lead. :)

  3. On ‎07‎/‎07‎/‎2017 at 12:00, TheClient said:

    At the upper limit of costs, Skoda dealers seem to quote in the region of £5.5k - 6k for new engine (fitted).

     

    On page 55, there is a posting from a Continental European member for engine failure and they used a repair kit from Tornau Motoren, for euro 1150. Their engine is the 1.8, so the kit would need to be available for the 2.0tsi for it to be viable. Some parts like tensioners would be the same. I have no idea on quality vs genuine but it sounded interesting.  This engine was already using excessive oil so needed the piston and ring replacement to prevent recurrence.

     

    Based on that, I expect all the genuine parts for a full rebuild, including pistons, rings, main bearings, chains, seals from a dealer would exceed that, maybe £1200 and up.  Valve parts on top.

     

    If it is just the tensioner and main chain with no engine damage (probably unlikely given description) the genuine parts are circa £300-£350. Mild damage factor in some replacement valves and head removal as well.

     

    A spectrum of prices really, you're lucky in one way I suppose, you have someone to help you out and maybe pay parts only!!

     

     

    I have just recently also experienced a slipped timing chain on my 2011 VRS @70,000 miles, FSH with dealership, the car was with the dealer for about 4 weeks while repairs were completed. To be fair to the dealership they have been ok other than the time it took. They have charged £970 as it would appear I was lucky with no other damage. Is this reasonable? they say they have added a element of good will in to the invoice for labour, parts etc.  I have been in touch with Skoda UK and they have a case but they keep stating any good will is for the dealership to honor.

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