2017/18 ? DQ200 DSG '34F7' Service Campaign, any further issues?

[Ootohere]

The 2 question's are.

1.

If your DQ200 7 Speed Twin Dry Clutch DSG had the Service Campaign '34 F7' carried out since Skoda UK started it in May 2014 have you had any problems, 

Over Heating warning, Clutch Pack or Mechatronic Control Unit failing?

 

2.

Has any Dealership employees told you that a Oil change is required on a DQ200 DSG when you car has been into a dealership for servicing or other reasons.

 

........................

Reason i ask is that now it is coming up for some owners cars being 4 years since the Synthetic Oil was changed to Mineral & a Software update there are a growing number of failures being mentioned online, and concerned owners.

Pity Skoda / VW never did an Extended Warranty in Europe like some got in other World regions.

[Crocket]

If it let's go - I was going to get the clutch pack changed privately but struggling to find a garage which is reasonable (most charge £950 + VAT).

 

Part is only £276 from here.

https://www.buycarparts.co.uk/luk/971840

 

Edited 24 January, 2018 by Crocket

[Ootohere]

Thanks.

But i am asking something different.

?

If your car had Service Campaign '34 F7' carried out because VW Group convinced VOSA (now DVSA) to allow a 'Voluntary Recall', 

has the DSG had issues since, or showing them now?

If done as a Service Campaign, as per the 'VW Instructions there should be a sticker in the Spare Tyre Well, 

or Skoda UK should have it on the system, they were paying.

IF ISSUES WITH THE MINERAL OIL IN, STILL VW GROUP / SKODA's PROBLEM.   They changed the rules.

*If the Mineral Oil needs changing 3 or 4 years after the Service Campaign that will be for them to foot the bill,

the cars came with no Service Spec Guidelines on DSG Servicing'.  Not at 40,000 miles or any miles / age/

http://skoda.co.uk/about-us/contact-us 

 

As to if there is an Out Standing 'Service Campaign / Recall Action', that should show here.

http://master.skoda-auto.com/mini-apps/recall-actions 

 

Examples.

Edited 24 January, 2018 by AwaoffSki

[Crocket]

1) 34F7 done in August 2014, clutch pack now needs replacing due to 2nd gear juddering.

2) Skoda Dealership advised oil does not need changing further and gearbox out of warranty

 

 

Edited 24 January, 2018 by Crocket

[Ootohere]

Cheers.

 

Point of this thread & questions.

 

Not for any Skoda Dealership Employees / Techs or Service Desk personnel to decide about out of Warranty,

we know about a 3 year manufacturers warranty, 

but VW produced DQ200 2009-2012/13 with Fundamental Design, Manufacturing, Parts / Materials with faults.

ie Synthetic Oil that they had to do a World Wide Recall on, and extend warranties, even change MCU's,. 

in some members like an Australian one here fit a new DSG. 

http://skoda.co.nz/news/dsg-service-campaign 

Just a Service Campaign done in Europe though.

 

So no need to take the word of Dealership Employees, 

because when their cars, or nearest and dearest they might well be taking actions and looking for VW Group to take actions.

They can not just say, out of warranty.

 

Some cars not having the Service Campaign until after Feb 2014 are now less than 4 years since VW Group advised them to let them have Mineral Oil put in and a Software Update.

[Kobayashi]

Had mine done when the recall was issued 2014, sometimes judders slowing at roundabout (when cold) though it has always been like this, if braking to a stop it seems to be worse (cut power to engine so feels like a stall...) as opposed to rolling down to a very slow stop it never judders at all (not pressing brake)

 

When car Warm or hot boost run hardly ever 'judders' at all.

In fact D mode is very smooth most of the time... hope im making sense...

Gearbox gets confused when you switch to manual mode low gears. Gears 1 & 2 very jerky, again (always been like this)

 

Manual paddle mode gears 3,4,5,6,extremely smooth, never had any warning lights 'gear' related anyway!

 

 

 

 

 

 

[BeStRaFe]

16 hours ago, AwaoffSki said:

 

in some members like an Australian one here fit a new DSG. 

 

 

I have a 2012 VRS in Australia,

Not part of the recall but I had the MCU fail on my box fail in the space of a 40km round trip.

 

Car only has 90,xxx KM 56K Miles.

 

I am still waiting for a call back from the local dealer for "labour pricing" to get the repair done. (it failed on Saturday the week just gone)

The spares department quoted me over the phone really quickly for the new MCU, Fluid and bolts.

 

I got bored waiting for their call by mid-monday, called the automatic transmission shop I know that's not too far away to check if they worked on them.

Had it towed and in less than 24 hours from them getting it a new MCU was fitted.

 

Total cost $3300 Australian.

 

It's a 1/4th the value of the car as it sits but I was not going to wait around and argue with the dealer considering it was nearly a 12 month process to get them to fix my engine. 

 

[Shiblan]

Hi guys 

34G7 on my 13 plate skoda was done in 2014 but my gear box gets jerky when goes down from 4th to downwards gears and produce squeaky noice sometimes when accelerate.

should I contact Skoda regarding this or it is a different issue than 34F7.

At the moment it’s on 57000 miles. I checked it’s due for Gear box service as well.

so I was just thinking if it’s relating to recall then I should recall first then service if needed.

regards 

Any suggestions?

Thabks 

[Ootohere]

Welcome.  Is this a Fabia vRS or the Octavia, i have answered on the basis it is a Fabia Twincharger.

 

It is service campaign '34H7'   on DQ200 7 speed twin dry clutch DSG, Synthetic oil changed to mineral & a software update, 

or some from 2013-2015 '34H5' a Software update.

 

Has your car had a replacement Water Pump yet? The Waterpump and the magnetic supercharger clutch often need changed at 5 years or around 50,000 miles.

Is your service maintenance OK, when were the spark plugs changed, and is the jerkyness at below 3,500 rpm when accelerating so on Turbo & Supercharger?

 

 

What gearbox service is it due?   

where did you check that at?,

there are no DQ200 DSG services i know of.    

 

EDIT,

if you have an Octavia & a 6 Speed Wet Clutch DSG the oil changes are at 40,000 miles.

Edited 31 July, 2018 by Offski

[Ootohere]

Sorry, i see now that you have Octavia as your car. 

What engine gearbox do you have?

[Shiblan]

10 minutes ago, Offski said:

Sorry, i see now that you have Octavia as your car. 

What engine gearbox do you have?

Thanks for replying 

I bought this 8 months ago.

had no previous service history but I have done full service including spark at 50,000.

waterpump not been changed.

My car is 1.4 petrol DSG 7 speed 

[Shiblan]

And I just checked on one of the forum that gearbox service should be done at every 40,000

And recently done 34H5 last week but this doesn’t make any diffence.

im wondering does dealer really does it or not because they didn’t give me any proof nor any sticker I’m the boot wall.

and try to follow up of any kind of proof but didn’t get it apart From zero% invoice after chasing them for a week.

not really impressed by their service.

[Ootohere]

Is this an Octavia 1.4 TSI DSG.

(No water pump issues with that, sorry that refers to the Fabia 1.4 TSI Twinchargers.)

 

 

Strange that it got '34F7' then '34H5' .  The car should not have had Synthetic Oil in 2013 to need it changed in 2014.

 

The 34H5 was required because of issues with Mineral oil after that was what they left the factory with.

 

So DQ200 DSG do not get Oil changes at 40,000 miles.  The Service Campaign Stickers should be in the boot showing how and when done.

 

Ask Skoda UK what the Service & Warranty History is, and since there Official Dealerships have messed about with the car even though it is out of Warranty they need to get your DSG checked out, at their expense, they manufactured and sold cars with potentially faulty DSG's, Software or the wrong fluids.

So Fundamental, Design, Manufacturing, material or workmanship faults.

http://skoda.co.uk/about-us/contact-us 

If there was a Service Campaign '34H5' carried out then a Dealership are getting paid to do it. Skoda should know if they paid for it.

Not going to know if actually done though.

Edited 31 July, 2018 by Offski

[Shiblan]

Really appreciate for your reply.

I have been struggling on this issue from last 3 weeks but now I’m getting bit more clear picture.

I’ll contact SUK today.

I was reading one of your other post

(“not sealed for life, rather easy to unseal and change the oil causing internal corrosion for what VW decided will not”)

so in my case they might have unsealed my gearbox in 2014 while doing 34F7 and now it’s causing problem because I think 57k is not much millage for the gearbox to give trouble and this jerkinginess even started at 50k.

My 2nd concern is when I rung local Skoda  first time to book DSG service why they book me in if it’s not needed, try to make money.

but haven’t done service as  I requested them to do 34H5 first which they told me it’s due on my car. Which I’m doubting they have done it either.

Thanks again 

it’s really good forum.

will update you soon.

[Ootohere]

Sorry, maybe my bad writing.

 

Opening does not cause internal corrosion.

 

The Synthetic Oil was the cause of the Sodium build up and corrosion.  The Mineral oil was supposed to inhibit this.

When they started using Mineral oil there was a heat / pressure issue and leaks and failed Mechatronic Control Units.

 

They like trial and error, and never admitting anything until found out in some Country or another.  

They were found out, and now need to be honest with owners. 

 

Best of luck.

[Shiblan]

THabjs Really appreciate for your reply.

I have been struggling on this issue from last 3 weeks but now I’m getting bit more clear picture.

I’ll contact SUK today.

I was reading one of your other post

(“not sealed for life, rather easy to unseal and change the oil causing internal corrosion for what VW decided will not”)

so in my case they might have unsealed my gearbox in 2014 while doing 34F7 and now it’s causing problem because I think 57k is not much millage for the gearbox to give trouble and this jerkinginess even started at 50k.

My 2nd concern is when I rung local Skoda  first time to book DSG service why they book me in if it’s not needed, try to make money.

but haven’t done service as  I requested them to do 34H5 first which they told me it’s due on my car. Which I’m doubting they have done it either.

Thanks again 

it’s really good forum.

will update you soon.

[Shiblan]

Thanks 

I checked with SUK and The dealership where it had recall.

My car had two recalls one in 07/2014 which is 34F7 and 34H5 which was done in 07/2018.

My local dealer booked me in tomorrow for to have a look at the gear box.

Just to confirm again my DSG don’t need Service?

regards 

 

[Ootohere]

There is no Schedule or Guidelines for servicing a DQ200 DSG and changing oil unless recently VW group have introduced one, if a dealership employee says there is get them to show you in writing where they say that and when it came in.  It would have to be free, because when people bought cars with a DQ200 there was no Servicing of DQ200's.

 

As to your car having both '34F7' and '34H5' carried out, i have never heard of that ever being required.

 

I can not see why it would be unless '34F7' was wrongly carried out by someplace for some reason.

 

I will link a thread from that, with a very good master tech that knows his stuff.

EDIT< this is not it, but i will find the one.

http://briskoda.net/forums/topic/425419-dsg-gearbox 

 

There are so many threads on '34H5' i am not sure which is which anymore, but they started with a Skoda Rapid owners posting on his car being done.

They are in Pistonheads as well.

http://pistonheads.com/gassing/topic.asp?t=1647939 

Edited 1 August, 2018 by Offski

[Ootohere]

Here you go, Skoda Octavia section, the usual confusion as owners were told about a 'recall' when it was a Service Campaign not appearing in a Recall VIN checkers.

http://briskoda.net/forums/topic/424484-dsg7-software-update 

 

James@Pentagon_Seat  was the master tech with all the gear and more than an idea, he had the knowledge and skills.

http://briskoda.net/forums/topic/422718-rapid-recall-dsg 

Edited 1 August, 2018 by Offski

[Shiblan]

Actually I had same scenario, on recall VIN my car wasn’t showing but when I tried to book my car for DSG service, receptionist checked and informed me that my car is due for recall.

[Ootohere]

BUMP, 

For anyone who has a DQ200 that had Service Campaign '34F7' or '34H5' then had failures or issues.

[GT0161]

Me just failed two nights ago has the sticker in the boot  

[Peatie]

Just noticed some fluid leaking on my driveway a couple of days ago. I took it to a local transmissions specialist garage and they said the mechatronic unit is leaking and needs replacement at a cost of £1777.

I called Skoda and they say it had the oil changed under 34F7 in June 2014. When I put to them that it's a sealed unit that should last the lifetime of the car and it's only got 47k on the clock, they said it's only guaranteed for 2 years and that no part is guaranteed for the lifetime of the car. They said I should take it to a dealer to get it diagnosed. I think I might stick with my local firm because the dealer already told me the cost would be £2100 for them to replace it and they would charge for any diagnostics if I then went back to the local garage.

I'm also concerned that the guys I took it to said it might be worth replacing the clutch at the same time, but I am very reluctant to spend any more money right now.

[Mickmartin]

On ‎30‎/‎05‎/‎2019 at 12:57, Peatie said:

Just noticed some fluid leaking on my driveway a couple of days ago. I took it to a local transmissions specialist garage and they said the mechatronic unit is leaking and needs replacement at a cost of £1777.

I called Skoda and they say it had the oil changed under 34F7 in June 2014. When I put to them that it's a sealed unit that should last the lifetime of the car and it's only got 47k on the clock, they said it's only guaranteed for 2 years and that no part is guaranteed for the lifetime of the car. They said I should take it to a dealer to get it diagnosed. I think I might stick with my local firm because the dealer already told me the cost would be £2100 for them to replace it and they would charge for any diagnostics if I then went back to the local garage.

I'm also concerned that the guys I took it to said it might be worth replacing the clutch at the same time, but I am very reluctant to spend any more money right now.

 

How much has leaked? The mech unit only holds 1 litre of oil that is separate to the main gearbox oil that is 1.7 litres.

 

 

Ask your mechanic where its leaking, its pretty uncommon for these to leak, usually the hydraulic pump goes in the mech unit but no leaks. The mech unit is sealed by rubber and torqued in so get that seal checked out.

 

Truth is, If its affordable do the clutch while the box is out.

Edited 3 June, 2019 by Mickmartin

[Ootohere]

@Peatie

Skoda UK Customer services might like to check some facts, 

like when a World Wide Recall was called in 2012 that excluded Europe where there was just a Service Campaign '34F7' started in 2014.

The New Zealand Service Campaign had all the cars with a DQ200 DSG get a 'new Mechatronic Control unit, and Mineral Oil & the Software update.

 

The World Wide Recall had other World Regions get an extended warranty to 10 years / 100,000 miles. 

So VW / Skoda can say you do not get a guarantee for the life of a car, but you get an Extended Warranty when they sh!t themselves in other world regions.

 

Skoda / VW UK / Europe / Globally know the DQ200 2009-2012/13 issues are due to their failings so take what they say as the usual panning you off.

They filled with Synthetic Oil, they had to do changes to Mineral & Software changes, they are not just able to then say tough luck, bog off, tough titty.