Rejected diesel back up for sale warning

[globalste]

This car broke down multiple times, gearbox, overheating, engine dying...  the lad who owned it finally rejected it and it’s now back up for sale.  Grey Combi diesel.  He’s asked to spread the word about the car.

 

 

[malcster]

About right for Rainworth 

 

The business manager James is the reason I am now in a Mazda 

 

Shame as Richard Hollis was a nice salesman I had bought 4 skoda's of him in 6 years plus my dad bought one aswell 

 

I'll never go back until James has got the boot 

 

[Guest]

That isn’t acceptable behaviour, you know for a fact that they’re praying that either the next buyer is a low mileage motorist and thinks that’s how it’s supposed to drive or hoping that the owner complains and Skoda UK shell out for warrenty repairs so it doesn’t come out of the dealers pocket.

So much for VAG’s 142 point check .

 

Thanks for making us aware globalste, I know for a fact that I’ll be avoiding Rainworth if I’m in the market for another Skoda in a years time. They seem very dishonest. 

Edited 12 August, 2018 by Guest

[abaxas]

11 grand for a 3 year old monty estate....

Has it been plated in gold?

[Ootohere]

Skoda UK should be buying back that lemon and scrapping it, maybe why the Dealer has it at a ridiculous asking price.

Find no buyer until Skoda pays them the £5,500 or so that they will.

 

The Dealer is named and shamed.

RAINSWORTH SKODA.

[GeneralPurpose]

Ok guys, be very careful what you say about the dealer. He is only doing what every other dealer has to do when a car is rejected, and hundreds of cars are rejected every year nationwide. I'm not defending bad dealers, but just making you aware that it's easy to get yourself into trouble with the dealer or any individual you may be speaking out against. In reality upon receiving a rejected car the dealer assesses, repairs (if it's viable) and resells, or Skoda takes it back. Skoda Uk and VAG Finance may or may not have been involved. I don't know the story of this car. Do any of you? But what ever the story, the car can quite legitimately be sold again and all of it's history is fully available for any potential buyer to see. It's all open book stuff so there is nothing shameful or illegal going on here. Once you see it's history, you may well decide not to buy it, but remember we are all legally liable for anything detrimental said on here that isn't absolute fact and we are all traceable. Even the mere fact that this thread has a detrimental tone towards the dealer and his car, and without saying anything specifically bad can be grounds for the dealer actioning a complaint againt individuals. I know this as I'm a moderator on a couple of trade engineering sites where similar things have been said. The court case is just about to start agains two individuals who have refused to take back their statements.  They are being sued for damage to business that someone is saying they have suffered. Just saying!

 

When I rejected my first Mk3 Fabia both the dealer, Skoda UK and VW/Skoda Finance were involved. It cost them thousands of pounds to take back the car and give me a new one, which proved also to be less than perfect as some of you know. I was asked to list the car on here with all it's faults and tell everyone at which dealer the car was at. I declined to do so because it's none of my business what Skoda does with the car and if it went up for sale at my dealers, it's history is there for everyone to see. I made sure everything was recorded, and it cannot be changed. That's all you have to do. Unless you have something really major that's been proved to be illegal in the way you have been dealt with by a dealer, then it's really much better to not get involved or comment too much on a rejected car. It can in some cases be an absolute minefield for anyone that does so and many folks have lived to regret it. 

Edited 12 September, 2018 by Estate Man

[Guest]

.

Edited 12 September, 2018 by Guest

[GeneralPurpose]

19 minutes ago, inversesandwich said:

Estate Man, it sounds like you’re a bit of a corporate shill. The dealer is clearly being shady, like an awful lot of them are unfortunately. I just want to buy a car quickly and reasonable cheaply. I don’t want to be constantly mislead, sold extras I don’t need or care about and seen as a cash cow by the dealer.

 

Seems we both want the same. What's a corporate shill?  In any event, no...I just don't want folks getting into trouble. Your closing statement in your first post puts you very near the 'at risk' point. You are implying the dealer is dishonest. Where is your evidence for that? You could be asked to provide it at some point in the future. Just saying! 

[Ootohere]

Skoda UK & VW UK approve Buy Backs, assist the Dealerships with a Buy Back and some vehicles go back into trade with issues unresolved.

Happened for years, still happens, but obviously that should be told to a prospective buyer about a car that was rejected and them repaired without them having to discover that themselves or ask in writing from a Manufacturers Approved Dealership Employee / Salesperson.

 

?

Where is the Vehicles Full Service & Warranty History clear to show unless they ask it to be called up at a dealership on their screen and printed out?

There is no copy in the car for prospective buyers to see.

 

Estateman, has your rejected car now got a replacement engine and the engine number of the replacement now on the V5 after the DVLA were given the details of the like for like engine change?

Will the new owner have received the information on the new engine if fitted so that for the future it is known when servicing ect. 

or so a new owner in the future can be aware, aware if a roadside check shows a new engine number and the DVLA are not informed because Skoda UK says they do not need to be.

The DVLA have said different.

Edited 12 September, 2018 by Offski

[GeneralPurpose]

The point being that all information about the cars history is available to anyone that requires it. There is no legal requirement for a dealer to tell a potential customer that any particular car has been rejected unless the potential customer asks the dealer. The car just has to be 'as described'. Should a dealer have to extrovertly tell any potential customer that it's a rejected car? Difficult one, and not neccessarily in my view. Many cars are rejected for very minor issues. Some of course through quite major problems too. But as long as they are fixed I don't see a problem.  Hundreds of rejected cars are bought each year without the owners actually knowing the car was a rejected car, and they are completely happy with them because they have been fixed, repaired etc. As a Honda/Nissan master tech I fixed many rejected cars in the 30 years I was in the job and they were sold trouble free. No issues. The message here is to always check the vehicle history if you want to be sure, it's available to everyone. If it isn't, don't buy the car!

[Ootohere]

HPI checks show Finance / Manufacturers Finance like with VW,

  Insurance information but only if a Write Off etc.  Showing a Rejected Vehicle sadly does not show.

 

VW Group after 'Das Auto' went for 'Honesty' & Trust Building so actually 'Approved Used Vehicle's', 

From Approved Sellers could easily show that the vehicle had previous faulty, next to the VED / MPG information on the Window Display.

 

Vorsprung Durch Technik   , Openness & Honesty being the best policy.  

 

Dealers are not very happy when they get landed with Lemons, some just sell them on, or off to auction, keep them going around the trade,

some might get them back because they were not fit for purpose and again sell them.

Funny that Dealers get landed with a wrong one, it seemingly it is so easy to check the history.  Just ask seemingly.

Edited 12 September, 2018 by Offski

[GeneralPurpose]

I asked for a printout of my rejected cars service history. It showed every single issue the car has had, the dates these ocurred, all the new parts that had been fitted, the cost of those parts etc etc. Skoda and my dealer had no problem with honesty. The cars history did not show that I had rejected the car. Then why would it? At that time the problem was not fixed and my dealer was waiting for a further discussion with Skoda Uk about the car's future. 

[Ootohere]

Good for you. It would be a bit odd with all your experience if you never asked all the right questions.

 Your chosen dealerships and mates in their dealerships will get great reviews.

[GeneralPurpose]

Actually, my dealer techs and sales folks are not my mates. I have mates in the VW dealerships around my area, and in the Honda/Nissan dealerships some of whom I helped train. But it's easy for anyone to ask the right questions. You simply say..."can I have a printout of this cars history before I buy please"? They give it to you and you decide. If you see anything on the history you don't like you can simply ask..."was this car rejected"? They will tell you. Offski, I don't share your rather glib, negative, and unnecessarily harsh view of the motor dealer trade. I've seen it all over the total 33 years I was in it. Of course any wrong doers need exposing, but in your eyes you actually seem to think everyone is out to get you.  Reality is rather different I'm pleased to say. No one would stay in business if everyone was as bad as you seem to think. I know many dealerships, private and big franchised outfits, small specialist ones, even small back street garages that have existed for years and years and I have known them for decades in most cases. I've worked closely with manufacturers at the highest level on technical and other issues. None of them fit any of the descriptions you and others have used against them over the years of being 'stealers', 'dishonest', or whatever. Yes we know there are instances of wrong doing, that's apparent. But I'm guessing you've had some pretty bad experience/s at some point in your earlier life concerning buying or selling cars to make you think this way.  I have to say that you are very much an ongoing joke in many dealerships with your constant attacks on motor dealers and the motor manufacturers. In effect you are probably talking about a quarter of a percent of dealers when you rant about them. Yes, I know it's good to keep them on their toes but your starting point seems to be assume everyone is totally corrupt of dishonest as are all manufacturers. This is why so many people on here are critical of you. No one seems to think you understand half of what you write. If only you had some more experience in the motor trade of today you might just know a bit more. Of course, I say well done for your knowledge and advice you give to folks on the dreadful 1.4 twin charger. Maybe it's that debacle that's coloured your view of VAG.

[Ootohere]

Hense i posted "& mates in their dealerships"   You are actually spinning the story to suit your Fanboy agenda.

 

?

How did the UK & Europe's biggest Family Owned Dealership Group stay in Business & with the founder now deceased is still now in business and is still expanding, must have been great prices and customer services and fair dealing.  I think not.

2nd Biggest Car manufacturer in the World, a couple of Middle Management Enginners in prison, Billions in Fines and penalties, 11 million or more defeat device installed vehicles, arrest warrants issued on some Senior Management and on going investigations and Investors in a German Court this week suing for a few billions.

 

I sit in lots of Staff Tearooms, and i sat in lots of Arnold Clark ones, and i have sat and listened to people speaking about George or offski and not knowing he was there. Even had discussions about Briskoda and Offski with salespeople that never knew stuff because the Technicians never tell them but they find it online.

Evans Halshaw sales staff are often none the wiser until someone explains about the duff engines and VW''s knowledge of them.

 

Praise where praise is due, and those with the worst reputations are often not those that deserve them.

http://briskoda.net/forums/topic/452890-yeti-18tsi-brand-new-engine-a-success-story 

http://briskoda.net/forums/topic/266114-18tsi-and-20tsi-engine-failures 

 

So you are telling me nothing i do not know.

I have assisted a lot of people that were being conned by Dealership & the Manufacturer, so i am happy enough.

They got their repairs and compensation due, which they were not getting because of those that are at it.

 

You tell people no DSG / gesrbox worries and yours fail, yours get repaired, theirs might not.

You tell people no engine worries, yours fail you get a new car, they might not.

You are an Ex Tech they are not, this is the Issue, you are like many Techs and Engineers, See, Hear & Say no evil.

Share only your good news, the Employees in Dealerships or in the Trade get things repaired, customers can whistle.

 

I have seen it over 43 years since becoming an apprentice, before that spending time working with family as Motor Engineers,

but then i am not Tommy, selectively Deaf Dumb or Blind, or just easy to pull the wool over my mind.

I have been trading in bikes and cars since becoming a teenager.

 

I am pointing out there are many sharks in the motor trade, and fraudsters as well, and chancers in the Workshops.

Not my mates though, because if they were they would not be mates.

Edited 12 September, 2018 by Offski

[GeneralPurpose]

And...another completely predicatable and over the top response...again George! lol x  Love you man!

[Auric Goldfinger]

I've had my tea but I've ordered Pop Corn

[Rustynuts]

5 hours ago, Estate Man said:

But it's easy for anyone to ask the right questions. You simply say..."can I have a printout of this cars history before I buy please"? They give it to you and you decide. If you see anything on the history you don't like you can simply ask..."was this car rejected"? They will tell you.

 

"Was this car rejected?"

 

"Has it had a gearbox rebuild?"

 

"Has it had an engine rebuild?"

"Have any of the panels been replaced or repaired and repainted?"

 

"Has the windscreen been replaced?"

 

"Has any other glass been smashed and or replaced?"

 

"Has the dashboard been removed to trace an annoying rattle and then been refitted?"

 

"Is the service history complete and comprehensive?"

 

"Are any of the answers you've given incomplete or misleading in any way, or plain outright lies?"

 

There are so many questions you'd need to ask an "honest" car salesman and be convinced of the answers being correct. So many times there'll be misleading information somewhere, but as soon as money changes hands the attitude will bloodywell change, won't it?

"We've got your money now sir, I don't know who told you that..." when it comes to finding out you've been hoodwinked by the ever so honest salesman who "left the business some weeks ago!"

[Ootohere]

What p!55es owners off is they can not or will not repair their car properly, doing the least they can, then the car is rejected and then seemingly everything is fixed, fit for purpose sold with a 12 month Approved Car Warranty, or the remainder of the Manufacturers Warranty.

[GeneralPurpose]

1 hour ago, Rustynuts said:

 

"Was this car rejected?"

 

"Has it had a gearbox rebuild?"

 

"Has it had an engine rebuild?"

"Have any of the panels been replaced or repaired and repainted?"

 

"Has the windscreen been replaced?"

 

"Has any other glass been smashed and or replaced?"

 

"Has the dashboard been removed to trace an annoying rattle and then been refitted?"

 

"Is the service history complete and comprehensive?"

 

"Are any of the answers you've given incomplete or misleading in any way, or plain outright lies?"

 

There are so many questions you'd need to ask an "honest" car salesman and be convinced of the answers being correct. So many times there'll be misleading information somewhere, but as soon as money changes hands the attitude will bloodywell change, won't it?

"We've got your money now sir, I don't know who told you that..." when it comes to finding out you've been hoodwinked by the ever so honest salesman who "left the business some weeks ago!"

 

Rusty, every bit of information about the car is listed on the history printout. This includes all work carried out no matter what it was and includes dates and mileage of any service or warranty fixes. No need to ask loads of questions, it's all there for everyone to see and is aimed at making things safer and easier for potential customers and owners to see what has been done to the vehicle. Of course it won't necessarily include a new windscreen if not fitted at the main dealer, but everything else carried out at the dealers is included no matter how small or big. It even includes the cost of any warranty work carried out with all the reference numbers and dates of when the work was carried out. Also included are details about the cars identity creation from new, dates, codes etc. It's very revealing and comprehensive. I always recommend everyone to check this before buying and of course, many folks do. 

Edited 12 September, 2018 by Estate Man

[Ootohere]

You seem unaware of those that have requested Warranty Work details after having purchased a car and been told by Skoda UK Customer Services Communications Managers that they could not provide that information or that it was Data Protected.

 

You seem really to be unaware of many things that go on between Main Dealer Employees and customers and Customer Services and customer / car owners.

http://briskoda.net/forums/topic/350973-warranty-on-replacement-engine 

 

Edited 12 September, 2018 by Offski

[GeneralPurpose]

I've not met anyone yet that has had a problem accessing this information, myself included. I note you say 'after' someone has purchased the car they've had problems, why? And in anycase, it's a bit late to be asking questions then.  Also, you only need to ask a dealer for this information, as I and others on here have done to get the full vehicle printout.  In fact before I checked over a fellow Briskodians car the other week I asked him to get a full vehicle service history printout ready for me when I arrived. He just asked his dealer for it and it was produced instantly with everything listed from new in great detail including warranty work.  Funny you don't seem to be aware of this Offski, but then you are not aware of many things because you seem to spend far too long on the computer instead of in real life! Make note one's self, "get out more"...

[Ootohere]

Not sure who you actually do meet.

 

People have bought cars in good faith, not asked if the engine or gearbox were replaced or rebuilt, had issues and had to get a diagnosis, 

find out about the Warranty Work carried out, or non approved repair work then get the nonsense from Skoda UK.

There are those that had claims rejected because there was a remap on the ECU.

 

Main Dealers do not put cars back to Factory Settings, read the ECU. Before resale.

There can be Ex Motability cars or any car still with the Steering Assist at a different setting,

the brake assist, the XDS settings, none of which is in 'The History'.

 

Members here returned cars that were on Finance and then find out what the history is of the car.

Not because Skoda were prepared to fix them, but because they were not.

 

That is not some internet myth, it is the real world of buying used cars and particularly for this forum, Skodas.

Edited 12 September, 2018 by Offski

[GeneralPurpose]

8 hours ago, Offski said:

Not sure who you actually do meet.

 

 

 

Exactly! I talk with folks on here that have real issues and often I'm able to help by either fixing it, or helping them to talk to their dealer. I've liased between many folks and their dealers for all makes of car over the years and all it takes is proper communication mostly. The main issue for folks is that they just don't or can't  communicate with dealers properly, and of course, some dealers don't communicate to customers very well either. It's the cause of 75% of problems that folks complain about.  

 

Example: customer..."I have a noise that I wish to complain about", dealer: where is the noise coming from?...customer: "my car". When does it occur and what sort of noise is it?  Customer: " I don't know" "What area of the car can you hear it coming from do you think?  customer:"I don't know, so what are you going to do about it". Dealer: "lets go for a drive to see if we can hear it"...customer:  " I don't have time to faff about I just want it fixed, so no we can't go for a drive" (yes that response is not uncommon). Dealer: "can you leave the car with us so we can examine it and drive it". Customer: " yes alright". Upon return no noise has been detected and the customer gets very angry and calls the dealer every name under the sun then posts on here that his dealer is useless and ripping them off. Some folks on here then say "outrageous behaviour from the dealer, and the techs are not doing their jobs" or whatever. Techs operate in a very difficult environment dealing with a variety of customer types. Some very difficult to get on with, others with poor communciation skills, others with...well just problems. Yet techs bear the brunt of dealing with difficult mechanical and electrical issues and having to deal with the anger some customers throw at them without any justification.

 

Your posts are incredibly difficult to understand Offski, the way you write them...so sorry if I get the wrong end of the stick. But you just keep going over and over the same old stuff time and time again linking to pointless articles, conjecture and discussions, and about how you know everything there is to know about the motor trade and how corrupt and dodgy it is and how everyone has problems and can't get remedies. Very little of which is actually true.  Of course sometimes  problems occurs. the twin charger debacle was a disgrace as were the diesel emmissions. But mostly folks don't recognise the little world you live in. As you will know from my posts, I'm no fan of VAG cars, good though they used to be. But many of us on here find it to be rather odd that you have such a problem with Skoda, and you spend all your time on here telling everyone that you do. Anyhoo, nice as ever to talk with you. Anyway, getting off topic now. I have a real life to get on with so bye for now. 

Edited 13 September, 2018 by Estate Man

[T2000]

As far as legality goes dealers have to disclose any history of the vehicle without being asked it isn't up to the customer to ask multiple questions or ask for the history it should be supplied if a car is being sold, if a dealer is aware say a panel has been replaced and resprayed for a minor ding that wasn't through the insurance is it up to the customer to ask or the dealer to tell them?

 

Any 'events' that have occured with a car that is being sold by a dealer that they have knowledge of should be supplied to the potential customer shouldn't it? Even if say a radio failed and has been replaced, that sort of thing.