gearbox issue

[mrk2000]

i have a 2013 plate skoda fabia and the dsg gearbox has gone. having checked online i discovered there was recall re this but having contacted both the dealer i bought the car from and the skoda helpline they are saying there is nothing they can do. is this correct? if there was a known issue with the gearbox this is almost certainly related? any idea on who else i could speak to/approach re this? thanks

[Kobayashi]

Assuming it's VRS there was an issue with DSG synthetic oil Vs mineral oil, A recall was done not everyone will have had it done though

[Kobayashi]

 

[mrk2000]

thanks for the info - garage and customer service are saying they cannot say if that is the issue that caused the current breakdown - i now have to get the car to the dealership (it doesnt currently drive), pay for a test and then they will let me know if they think that fault caused the issue. from what ive seen online replacement costs are about as much as the car is worth

 

[Phil-E]

Put your VIN into here to see if it's part of the recall.

 

Some 2012/2013 cars weren't from what I gather.

 

My 2013 MY (2012 first registered) is not part of the recall.

[Ootohere]

http://skoda-auto.com/services/recall-actions

 

 

The Service Campaign '34F7' to change the oil from synthetic to mineral is on cars / dsg's built before before late 2012.

 

Late 2012 DSG's gor nothing done, then 2013-2015 there is Service Campaign '34H5' for some.

A software update.

 

This is '34F7'.

 

 

Edited 21 July, 2020 by Roottoot

[Ootohere]

Re '34H5'.

This is the 2013-2015 'Service Campaign' that applies to some. 

 It was not a RECALL, and not much of a 'Recall action', as it never showed on the VIN Checker until last year.

http://briskoda.net/forums/topic/425424-2017-another-dq200-7-speed-service-campaign

 

A late Mk2 Fabia vRS that required a new MCU and got one under warranty.

This is the type of issue that had required VW group to take action with some DQ200's from 2013-2015.

http://briskoda.net/forums/topic/432730-oil-leak

 

 

 

Edited 21 July, 2020 by Roottoot

[mrk2000]

Thanks again for the info, the vin number check confirms the car was included/affected by the recall - I believe the car was in the extended warranty at this point - Skoda have said I need to get the car to them at my cost and then pay for a test to see if the issue is related / caused by the fault, they are also saying that the issue was only a software issue and would have only affected the performance and not been the cause of any damage/ malfunction of the gearbox. 

[Ootohere]

They whoever they are on the Service Desk or the Service Manager need to read the TPI then.

It was not introduced to improve or protect performance it was a preventative update to help prevent failures.

 

They need to talk to someone that actually knows their arse from their elbow.

 

If the car was at a Skoda Main Dealership for Servicing or Warranty work or sold by them since the Service Campaign was started and the update not done then that is a Skoda problem.

If the cars owner / keeper did not want it done then that is your problem sadly.

 

See the post by @James@Pentagon_Seat  Who was and may still be a Master Tech and who does know his stuff.

http://briskoda.net/forums/topic/422718-rapid-recall-dsg

 

Edited 21 July, 2020 by Roottoot

[Ootohere]

@mrk2000

What is the story.   Did you lose drive with no warning? 

No flashing white spanner or the likes?

?

How long have you had the car and how many miles has it done?

[mrk2000]

Yes lost drive with no previous warning, car is a 13 plate, I’ve had for 5 years, maybe 50k miles? 

[Ootohere]

@mrk2000

Have you never had your car into a Main Dealer for servicing since the Service Campaign was called in 2017?

[mrk2000]

No

[Ootohere]

@mrk2000

Sadly that is the problem with Skoda Service Campaigns (recall actions as they now call them)

or as i call them 'Skoda Secret  Service Campaigns' where they are on a need to know basis and people who do not use Main Dealers / Authorised Service Centres might never know of important a Safety Critical 'updates'.

 

Skoda do not have them as 'Recalls' and the DVLA let them decide.

Loss of Drive with cars 2013-2015 is as dangerous as with those 2009-2012, and the DVSA (VOSA) /  DVLA / DfT let them get away with Voluntary recalls.

 

Any Dealership employees that might say the update was not one required because of safety requirements is a total muppet, cars like yours can fail in a dangerous circumstance / location.

Edited 22 July, 2020 by Roottoot

[Phil-E]

It really is shocking they were allowed to get away without issuing a full recall.

 

It's basically a ticking timebomb with the synthetic oil in.

 

I watched a video just the other day about it. As above, it's the sulphur content in the synthetic oil that increases over time and eventually causes a short circuit in electronics and burns it out!

[Ootohere]

@Phil-E

You are talking about the DQ200's built pre late 2012, so really with CAVE engines.

World wide recall and Service Campaign in Europe '3475'.

 

That does not have anything to do with the OP's DQ200 that came after that, and could of / should of had '34H5' carried out, 

started late 2016 early 2017 on some from 2013-2015.

 

Now there is a Recall covering that period in Australia.

Edited 22 July, 2020 by Roottoot

[mrk2000]

Thanks everyone for your input here - yeah seems kind of outrageous that they are allowed to decide not to issue a full recall. as mentioned the dealership said i had to get it to them and pay for them to do a test to determine what caused the issue - my feeling is there is no way they are going to admit fault, prices ive seen people being quoted by dealerships on here are sky-high so we'll see. thanks again for everyones advice/help/taking the time. cheers mark

 

[Ootohere]

You need the diagnosis done.

A good Independent Gearbox Specialist can do that.

 

There are fixes now that are available, and specialists that are much cheaper than Main Dealers.   Some main dealerships use specialist to do the work.

 

http://briskoda.net/forums/topic/476341-skoda-fabia-dsg-loss-of-drive

http://briskoda.net/forums/topic/469385-7-speed-dsg-gearbox-repairfix

 

 

 

 

 

Edited 22 July, 2020 by Roottoot

[Mickmartin]

 

Explain what's the issues are? Stuck in drive? flashing spanner on the MFD?Its not likely but it  could be the clutch and not the DSG.

 

 

 

You really need to get it plugged in and see what code its throwing up,  If its not selecting reverse then that's the most common fault of a bent/damaged selector fork in the mech unit. Missing out gears tends to be the clutch pack however my bet is that your accumulator housing has cracked in the mech unit, causing the mech to lose all hydraulic pressure and effectively making the gearbox dead.

 

Good news is......As above it can be fixed a lot cheaper now albeit depending on what code it throws up,New accumulator housing will cost you £40, New revised VAG selector fork is available to fix the damaged fork if the case.

 

 

Again it has been proven that these DGS boxes aren't as complicated as once perceived, The clutch & most fix can be done in 40 minutes when the box is out.

[mrk2000]

28 minutes ago, Mickmartin said:

 

Explain what's the issues are? Stuck in drive? flashing spanner on the MFD?Its not likely but it  could be the clutch and not the DSG.

 

 

 

You really need to get it plugged in and see what code its throwing up,  If its not selecting reverse then that's the most common fault of a bent/damaged selector fork in the mech unit. Missing out gears tends to be the clutch pack however my bet is that your accumulator housing has cracked in the mech unit, causing the mech to lose all hydraulic pressure and effectively making the gearbox dead.

 

Good news is......As above it can be fixed a lot cheaper now albeit depending on what code it throws up,New accumulator housing will cost you £40, New revised VAG selector fork is available to fix the damaged fork if the case.

 

 

Again it has been proven that these DGS boxes aren't as complicated as once perceived, The clutch & most fix can be done in 40 minutes when the box is out.

 

 

hi mick - it wouldn't select any gear, yes - flashing spanner. my local garage  has now looked at it - and yes housing has cracked , leaking oil - he is putting together a quote now...

[Mickmartin]

12 minutes ago, mrk2000 said:

 

 

hi mick - it wouldn't select any gear, yes - flashing spanner. my local garage  has now looked at it - and yes housing has cracked , leaking oil - he is putting together a quote now...

 

Did he mention if its the gearbox or the mech housing that's leaking? Hopefully can save you some money here or there. 

[mrk2000]

the mech housing i think

 

[Phil-E]

It shouldn't be mega bucks then.

 

If the clutches are still in order.

 

The mechatronics is very easy to remove and refit.

 

And there are recon kits available.

 

Obviously the labour is going to be the biggest bill I reckon.

[Mickmartin]

13 minutes ago, mrk2000 said:

the mech housing i think

 

 

Good news  then as if its just the housing that needs replaced see here for a replacement and rough cost. If you are mechanically minded or know anyone who is....I'd give it a crack, After you drop the box out its only torque screws to get into it and replace, There's a possibility you could damage the seal whilst opening the mech, Often they are reusable if you take your time but if not they can be purchased too.

 

 

Edited 22 July, 2020 by Mickmartin

[Ootohere]

@mrk2000

Just be aware that Main Dealers Techs with all the gear can still be near clueless.

 

@Sittingbull's DSG was a 'inbetweeny',   Between '34F7' & '34H5', as in got neither and had the Flashing White spanner then it ended up at Parks Skoda Hamilton  and this sorry tale resulted.

Main Dealers wrongly are named Main Stealers, in their case it was error on the car and error after error with their employees.

Comedy of errors that cost him rather too much.

http://briskoda.net/forums/topic/444617-7sp-dq200-dsg-failure